HT1926 my itunes will not update due to an error message saying cannot find itunes.msi
I need help to resolve the fact that my computer will not update. It gives me a message about 95% way through the update that it cannot find itunes.msi and I also went to just uninstall the program completely off my computer and it gives me the same message. Help please!
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2
Similar Messages
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My itunes will not update. I get a message that is saying that MSVCR80.II Is missing from your computer, Try reinstalling to fix this problem. So when i tried to reinstall, it says itunes was not installed correctly. Please reinstall error 7 (windows err 126) Then when i tried to reinstall i get this....Service applemovile device failed to start. Verify that you have sufficient priveledges to start service...the I see abort, retry and ignore....when I hit retry, it sill fails and i get the same message again. How do I fix it? Will I lose all my music if I delete it all and reinstall itunes? I haven't tried that yet.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
iTunes will not update. I get an error message saying that it cannot verify signature and it will be unable to install.
Yeah me too try going through the apple website in (firefox) and download iTunes there. Currently that's what I'm doing.
-
Itunes will not open due to DEP error. I cannot resolve on VIsta
I am suddenly get DEP errors which will not allow Itunes to open at all. I have deleted and reinstalled itunes with no luck. I tried to remove Itunes form the DEP list and the error says itunes cannot be removed from the DEP list. I am running Vista and need help to get around this problem. Thanks.
Try updating your QuickTime Player to the latest version. Does that clear up the DEP errors in iTunes?
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My ipod touch (model A1213) is not syncing properly. I have updated the software to the latest (2.2.1) and have even resored it. Itunes says it is working and updated but will not sync and apps. Error message says that app will not sync because a newer version needed.
2.2.1 is not the latest available for any ipod touch.
Is yours the original ipod touch?
If so then:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -
hi, my itunes will not work. I get a message saying it is out of date. But I have uninstalled and reinstalled itunes and I get the same message?
When uninstalling iTunes on your windows computer, there is a specific way it must be done in order to completely uninstall all components of the software. Ensure you follow the article for your correct OS.
Did you do this when uninstalling??
Windows XP - http://support.apple.com/kb/HT1925.
Windows Vista or Windows 7 - http://support.apple.com/kb/HT1923. -
i have ipod classic 5gen it will not sync with windows the error message says ipod can not sync as required file missing wht to do???
Although you used the new USB 3.0 port, the actual connection speed is still USB2.0, as the iPod Dock connector, does not have the 10 times faster USB3.0 signal pins, the connection speed is still 480Mbits/s
I assumed that you have tried the other USB 2.0 port to no success..
Can you do the iPod Disk diagnostic as posted earlier by tt2, it wont fix your problem, but helps in troubleshooting.
Have a nice day! -
I am operating windows XP and iTunes will not open. An error message is telling me that files are missing and to reload iTunes. I tried to but error reoccurs. Tried removing the iTunes and erasing all iTunes files and re-installing but same error message occurs? Has anybody had the same problem?
Hello Roadster44,
Thank you for the details of the issue you are experiencing with reinstalling iTunes. I recommend following the steps below:
1. Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order. Then, restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components, may have unintended affects.If you encounter an error while uninstalling, try repairing the affected component:
2. Verify iTunes and related components are completely uninstalled In most cases, removing iTunes and its related components from the Control Panel will remove all supporting files belonging to those programs. To fully resolve these issues, manually remove any remaining iTunes-related folders listed below.On 32-bit and 64-bit systems:On 64-bit systems:
3. Reboot your computer.
4. Download the iTunes installer. When prompted to select what you want to do, choose to save it to your computer.
5. Install iTunes.
Right click on iTunesSetup or iTunes64Setup.
Windows Vista, Windows 7, and Windows 8: Select the 'Run as administrator' option.
Windows XP: Select the Open option.
Finish installing iTunes.
It is important to uninstall iTunes and the related components in the order listed in the first step.
You can find the full article here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I tried to reinstall iTunes 10.5 on an older PC using Windows XP. iTunes will not install. Tthis is the full error message. Could not open key: HKEY_LOCAL_MACHINE\software\classes\CLSID\{063D34A4-BF84-488D-B699-E8CA04DDE}
Please HelpI was able to solve this problem using the utility explained in this post:
http://blogs.msdn.com/astebner/archive/2006/09/04/739820.aspx
Thanks!
Dell Windows XP -
My child's iPod touch is locked. No one knows the password. I have tried connecting to iTunes but since itouch is locked, iTunes will not recognize It. How do I unlock the itouch? The hard reset does not work either.
iOS: Unable to update or restore
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Adobe Acrobat XI will not print to pdf. Error message says no pages selected.
When I try to print a document created with Acrobat XI (recently updated), I get an error message telling me that no pages were selected. On the print window the "All" radio button is selected but the others are grayed out and not selectable. This was not a problem before I upgraded to XI.
Hi marsha's angels,
Please see No pages selected printing error (Printing & Prepress).
If the solutions listed there don't do the trick, please let us know. It'll help us narrow down the problem if you can let us know what operating system you have, and whether the printing error is specific to one file, or occurs with any file that you try to print.
Best,
Sara -
I Tunes will not install. I get this error message: There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Does anyone have an answer?
TRy the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
Itunes will not install on windows vista (error message)
I just got an ipod and am new to this kind of device. I tried to download the itunes from the apple ipod start page. The itunes download ok except for the itunes application, in which it says it can't install the itunes application then it ends with "error 50". I would have to attempt to download again to re-read the error message to be exact. Any suggestion will help thanks.
Praise God - I found the solution after hours of work: (1) Uninstall all Apple programs (itunes, Quicktime, Bonjour, .....); (2) Go to "Common Files" and delete all Apple files - this might be difficult for some are locked from you - you may have to change the "Owner" of the file in order to delete it - if that doesn't work "Rename the Apple Follder to something like Apple Old - that's like deleting it. Then download 10.5 from Apple and away you go - yippee.
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Ipod mini will not update, it gives an error message
I deleted some things from itunes and when I tried to update my ipod it said "the ipod cannot be updated because all of the playlists selected for updating no longer exist.
Try the suggestions here or here.
(14241) -
I am absolutely frustrated with this new phone. My old phone, a 3G, took a total dump, so, I bought this new 4G with Siri and I cannot get it to update. I keep getting the same error message that I got with the 3G error "3014". I am ready to throw it against a brick wall!!
The support document that you refrerred from explains it, however I have posted it here.
Error 3014
This error occurs when iTunes is unable to reach gs.apple.com in a timely fashion. Follow the steps below in Unable to contact the iOS software update server gs.apple.com.
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