HT1926 Tried to install latest iTunes update but get "A program is trying to illegally access C+Runtime..." and iTunes won't run
Tried to install latest iTunes update, but got "A program is trying to illegally
access C+ Runtime file.." and iTunes won't launch. Tried latest Windows update
Service Pack and no joy.
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates
Similar Messages
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I am running Acrobat X Pro on Windows 7 in Parallels. I have tried to install the Acrobat updates, but they won't install. Today I tried to create a pdf from a Word 2013 document and it crapped out. I tried to uninstall Acrobat and got Error 1310. Error writing to file: c:\Config.Msi\feea.rbf. What do I do?
Hi Beverly ,
Please refer to the following and see if this helps.
https://helpx.adobe.com/creative-suite/kb/error-1310-error-writing-file.html
Regards
Sukrit Dhingra -
i'm trying to install iOS 5.0 but getting message that my computer does not have enough space to backup my iPad and continuing will result in loss of all media on iPad. an option seemed to be backing up on iCloud, but i think you have to have iOS 5.0 to install iCloud.
how do i install iOS 5.0 without losing anything on my iPad?If you really do not have enough space on your HDD for a backup of your iPad, you do not have enough space at all. Free up at least 15% of your HDD, in any case more than 0.8GB for the iPad update.
Make backups on an external disk.
After freeing up enough space, try again. -
I have tried to install suite 5.5 but get an activation error coming up?
I have tried to install suite 5.5 but get an activation error coming up?
It is possible depending on the licensing agreement our Sales team may generate expiring serial numbers. This can be done for trade demos and I have also seen this occur with educational licenses. As KGlad mentioned please contact our support team and they can verify if the serial number is expired or not.
You may also want to contact the administrators of your Adobe Creative software licenses to see if they have a new serial number for you to utilize. -
I am trying to install a flash player update, it will not fully load, saying close safari and try again,
how do I close safari completely, looks like something may be running in the background, but cant seem to find it, any help please.Control + Click or Right Click on the Safari icon on the dock, and then click on Quit.
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After receiving an error when I try to install the latest update of OS-X, I took my laptop to oour schools IT dept. They tried to run the update in safe mode and then they got an error saying the system could not find the hard drive. Now they want to run a clean install which loses 1000's of docs and pictures. I have Block I exams in med school next Monday and all of my notes and slides are on that hard drive.
The IT dept took the hard drive out and tried to back it up and they said they other computer could not connect or find my hard drive.
Major panic....
I have Norton antivirus and have never found any viruses on the system. I also have a program called ExamSoft which some other students here have noted they had similar crashes. Not sure if that is the issue...Several take home messages here:
always back up before you update.
always back up anything you don't want to lose. Kind of like flossing. Only floss the teeth you don't want to lose.
Norton is very, very bad software, and you should get rid of it.
You don't need antivirus software on your mac. Antivirus software on macs causes more trouble than it is worth.
Your hard drive may be failing and thus may not be salvageable.
You could try booting into the recovery partition and seeing if you can repair your hard drive.
If that doesn't work, then there is a small chance that a third party utility (like Disk Warrior or TechTool) might be able to fix your drive (if it is not failing).
If that doesn't work, you may be able to send your drive and a lot of cash to a drive recovery service and see if they can get your files off it.
In the mean time, get notes and slides from a (smart) friend. -
None.
Many Thanks, Kurt.
I knew I'd seen the solution you've provided somewhere - either in MacWorld or MacFormat - but couldn't remember the Gatekeeper bit!
I shall save it somewhere VERY safe now in case this happens again …
You have made an old man very happy and saved me from worrying that senile decay had suddenly set in. (I was 70 last week so you might understand the situation from that.)
Best wishes
OllyanDinah -
i tried to download the latest itunes update, but received an error and now can't open itunes at all. Help?
Hello bajura007,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
When you get to the step to uninstall iTunes, it is important to uninstall iTunes and the related components in the order listed in the link for that step.
You can find the full article here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thank you for using Apple Support Communities.
Best,
Sheila M. -
have reformatted my Imac using original discs (installed leopard (10.5)) tried to do the software update but it cant download the itunes update and when it gets to the configure update screen after restart for main update, it just gets stuck. HELP!
The configure bar gets about an 1/8 full and then just does nothing. I think its lists the update as combo update? cant remember with out checking.
I have tried to do the disk verify and repair but this has made no difference.
Please let me know what i need to do, I have reformatted the mac just to start over as was clogged with a lot of useless data, I had installed lion (10.7) from the app store previously and now cant seem to find a way to re install lion. I hope I dont need to pay for it again?If you erased your hard drive, you'll need to reinstll OS X 10.6 Snow Leopard to access the App store. You won't have to pay for OS X 10.7 Lion again. Did you try booting to the recovery partition by holding the command and r keys down? If that's still there, you can reinstall OS X 10.7 from there.
If you're looking to install the current iTunes, you need OS X 10.6.8 at a minimum.
If you're still trying to update OS X 10.5 Leopard, you can download the combo update from here. Download, use Disk Utility to repair permissions, apply the update, then repair permissions again. That will take you to OS X 10.5.8. -
All applications in iWork fail to open after installing latest apple update. iMac running 10.6.8 Snow Leopard. Have tried reinstalling from iWork disc but no improvement. Help!
Error report as follows
Process: Pages [208]
Path: /Applications/iWork '09/Pages.app/Contents/MacOS/Pages
Identifier: com.apple.iWork.Pages
Version: 4.1 (923)
Build Info: Pages-9230000~1
Code Type: X86 (Native)
Parent Process: launchd [93]
Date/Time: 2012-08-22 12:33:15.909 +0100
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 102101 sec
Crashes Since Last Report: 11
Per-App Interval Since Last Report: 2217715 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: 1FA704D3-D5EF-4CE3-9813-42E4559157DC
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Symbol not found: _SFAAutosaveUserActivityException
Referenced from: /Applications/iWork '09/Pages.app/Contents/MacOS/Pages
Expected in: /Library/Application Support/iWork '09/Frameworks/SFArchiving.framework/Versions/A/SFArchivingI'm having this issue as well only with a little different twist I guess. I'm transferring the iWorks applications from my Macbook Pro 3,1 with Lion to a new MBP 10,1 running Mountain Lion. I transferred the apps over using DropCopy since the older MBP doesn't have AirPlay. Applications show up but crash upon opening. This is the first install so there are no previous plist, versions or such to delete. All three crashed upon opening every time until I just had to have Keynote and purchased again - although Apple agreed to refund that purchase since my previous version quit working. Any ideas since I don't have any previous plist/versions to delete? Thanks in adavnce for any help you can offer.
Process: Pages [13521]
Path: /Applications/iWork '09/Pages.app/Contents/MacOS/Pages
Identifier: com.apple.iWork.Pages
Version: 4.3 (1048)
Build Info: Pages-10480000~1
Code Type: X86 (Native)
Parent Process: launchd [153]
User ID: 501
Date/Time: 2013-03-11 14:57:02.175 -0400
OS Version: Mac OS X 10.8.2 (12C3103)
Report Version: 10
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @rpath/SFCompatibility.framework/Versions/A/SFCompatibility
Referenced from: /Applications/iWork '09/Pages.app/Contents/MacOS/Pages
Reason: image not found
Binary Images:
0x1000 - 0x354fe3 com.apple.iWork.Pages (4.3 - 1048) <3F2BE397-E81E-3355-C0DE-8B0F014E897B> /Applications/iWork '09/Pages.app/Contents/MacOS/Pages
0x3ec000 - 0x46bff7 com.apple.iLifeMediaBrowser (2.7.2 - 546) <24A0A118-874B-3C7C-B50C-C80BED03A15F> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0x8fe3e000 - 0x8fe70e57 dyld (210.2.3) <23DBDBB1-1D21-342C-AC2A-0E55F27E6A1F> /usr/lib/dyld -
I have windows vista and I'm receiving a runtime error message R6034 after trying to install latest update of itunes. How do I resolve this issue?
The best discussion of resolving the issues is found in the user tip: https://discussions.apple.com/docs/DOC-6562
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was asked to update itunes last week and since then itunes won't open, un-installed it and followed the necessary steps then tryed to install it from scratch but still no luck. It says it has been successfully installed, but no sign of it on my computer.
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
Initially iTunes would not run although it had been running quite well up until now. Suddenly received this error on PC start-up "The program can't start because MSVC80.dll is missing from your computer. Try reinstalling the program to fix this problem." Research on Net pointed me to iTunes as the issue. Tried to start iTunes and received that message again. Tried installing latest version of 64-bit iTunes and received the subject message part way through the install: Trying to install latest iTunes for Windows 7 64-bit. Keep getting this error message "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services."
iTunes has been running great on this PC for years. What's up?
RonSee Troubleshooting issues with iTunes for Windows updates.
tt2 -
Itunes was working fine. Tried to install latest upgrade and get error message about an invalid character in the path "Program Files (x86)". PC, Win7, nothing else appears to be having same issue. Program still works, simply cannor upgrade.
Thanks b noir,
I tried this solution without success. After FixIt ran and didn't find a problem, either in looking for issues with "software upgrade" or "iTunes" it kindly offered to help me uninstall iTunes. I had thought of this as a possibilty but it seems to me that if you do that you lose a lot of "non-native-to-Apple" information you might have entered. I did this once and recovery was painfull. Is there a way to uninstall iTunes without losing all of that sort of thing? Any help would be appreciated. -
I have tried to install a new update of itunes and keep getting the same message:Service "apple mobile device"(apple mobile device)failed to start verify that you have sufficient privilages to start system services) also it has abort retry and ignore as choices below i have tried completley uninstalling itunes but not icloud and keep getting this message anyone know what this is or how i can fix it
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2
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