HT1926 trying to download itunes 10.7 I get message; error writing to file: c:/program files/common fies/apple/apple application support/pluxil.exe verify that you have access to that directory.
How can I get access to this application and install itunes 10.7?
many thanks
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?
Similar Messages
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Ok so I'm not a regular doofus, but I can't seem to install itunes 10.7!
I have tried to install through iTunes and it has an error, I therefore tried to install manually and get the following error message...
error writiting to c://config.msi/155b7cb.rbf. verify if you have access to this directory
I have no idea what the problem is! Please help!!!
THANKYOU in advance!
DannyDoublechecking before proceeding. Do you have Kaspersky security software installed on the PC? (There's been a couple of reports of this in recent times being associated with Kaspersky interfering with the installs.)
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Tried to download itunes update 11.1.4. At 99% IE said, "This program contained a virus and was deleted." Anyone else with this problem? What do I do?
Hi JEOQ,
Thanks for visiting Apple Support Communities.
You may find the information and steps in this article helpful with downloading iTunes:
iTunes: Downloading iTunes for Windows using Internet Explorer
http://support.apple.com/kb/ts3212
Best Regards,
Jeremy -
I download itunes it says its successfully installed but then when i try to open it is says "Apple Application Support not found"
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
HT1349 I'm trying to download ITunes and I keep getting an error 2330
Error 2330 keeps on coming up when I try to download itunes. Support would not let me ask the question through email because I did not have a serial number.
GCBruce wrote:
Support would not let me ask the question through email because I did not have a serial number.
How to find the serial number of your Apple hardware product -
In trying to download itunes 11, I keep getting the message, verfiy that you have access to parental advisory. When I click yes it continually re tries but doesn`t load. Any ideas ???
Actual message
Error writing to file;C:\programs files(x86)\itunes.resourses\da.lproj\parentaladvisory.png. Verfiy that you have access to that directory.Sorry I can't help but I do get the same error. Previous versions of iTunes on Win XP machine ran fine. I have uninstalled, rebooted, and tried a new install but still get the same error. I can access the directory via Windows Explorer so not sure why the error says it can't access the directory.
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I'm trying to download itunes 10 but I get to a point in the download and it tells me, "The feature you are trying to use is on a network resource that is unavailable" but I haven't had itunes on my computer for a year now so how can I get around this?
iTunes.msi
Perfect, thanks.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I'm trying to download iTunes on Windows Vista, get system adminstrator won't allow this kind of installation error. What should I do? It's 64-bit.
Try the following user tip:
"The administrator has set policies to prevent this installation" error messages when installing iTunes for Windows on Windows Vista and Windows 7 systems -
When downloading iTunes 11.0.3 I get an error 'Error writing to file C:\Config.Msi\1c6fd5.rbf. Verify that you have access to this directory' what do I do?
Appreciate any help thanks,
WillHi WillHunt112,
Welcome to Apple Support Communities.
You may find this article helpful for troubleshooting your iTunes installation:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Best,
Jeremy -
I tried to download itunes to phone. Recieved message of unsuccess of download. Noe iphone frozen with pic of itunes logo and usb port icon.
if it does not let you restore plug in to youre computer or mac and hold down both home and power button until the computer says found restore for iphone and restore
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When trying to download itunes 10 I receive this message at the end of the install.There is a problem with this windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.
There is a problem with the Window installer package. A program required for this intall to complete could not be run. Contact your support personnel or package venfor.
Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time? -
Trying to download Itunes to a pc and it claims i am missing a program "MSVCR80"
trying to download Itunes to a pc and it claims i am missing a program "MSVCR80"
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I cannot get iTunes to load -- "Apple Application Support was not found". I have tried multiple things to fix it and nothing works including re-installing.
Try b noir's post Standalone Apple Application Support install to see if that can repair the problem or provide futher information, otherwise try reinstalling again as shown in Troubleshooting issues with iTunes for Windows updates.
tt2 -
I just bought a t.v series but didnt downloading them all jut the first episode. But I have now tried to download the other episodes and a message comes up "This computer is already associated with an apple ID. If you download past purchases with your apple ID you cannot auto download or download past purchases with a different apple id for 90 days." but I havn't downloaded them before and the apple ID I have signed in with is my own?? Help I want to watch my tv series
Not from your end. Click here and ask the iTunes Store staff for assistance.
(126716) -
This is a question for a mini iPad...
I am trying to download an app and keep getting this error message: "Could not sign in. An unknown error has occurred. I have tried shutting down and restarting. I've tried changing the password. I get the error message with free and not free apps. Any suggestions on how to fix?Reports are that this is a problem with the iTunes Store that they're working on. Some people have had success after signing out of their account and back in. If that doesn't work for you, wait a few hours or perhaps until tomorrow and by then they may have the problem sorted out.
Regards.
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