HT1926 unable to uninstall previous itunes
I am unable to uninstall the previous version of itunes, I get a message that says it cannot find the itunes64msi file
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
Similar Messages
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can someone please advise on what I should do? unable to uninstall the Itunes. It states "could not open key HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\INTERFACE\(915DA835-02FE-4953-92FA-624BDF5D 85AB) VEIFY THAT YOU HAVE SUFFICIENT ACCESS TO THAT KEY, OR CONTACT YOUR SUPPORT PERSONNEL, Which i did . I contacted the apple support and they could not help. has anyone gotten this error? Did some research some results show that this has occurred during updates on the itunes but has not seen how to successfully uninstall without getting this error. I attempted to use the control panel and uninstall but it provides me with the same error all the time. I NEED SOME Answers on this issue. Can you please help?!
Perhaps try the fixit from the following Microsoft web page. (Try the "problems uninstalling" option.)
Fix problems with programs that can't be installed or uninstalled -
HT1926 unable to install new iTunes as it states it has an invalid signature. what is this.
unable to install new iTunes as it states it has an invalid signature. what is this.
That one suggests the installer has gotten damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
I am unable to uninstall old itunes and install new itunes 10.7 64bit
When I start up my computer DELL desktop Precision 3500, I immediately get the message that i need to install the new itunes.
I also am unable to open MIcrosoft Outlook in order to get my email.
I go to itunes.com and try to install the new version of itunes 10.7 64bit and it appears to install but will not run until I uninstall the old itunes.
I go to uninstall itunes and it says i do not have persmission to uninstall.
I have been attempting to get this repaired for the past 3 days wilthout any solution.
Please help.I go to uninstall itunes and it says i do not have persmission to uninstall.
What's the precise text of that message, please? (There's a few different ones I can think of that you might be getting.) -
Unable to uninstall/install itunes 10.7
about a week ago i had this problem and it was resolved...now it has happened again...i tried running installer clean up but go a script error...i also tried running microsoft fix it, and it ran over 3 hours with no results...please help again! thank you soooo much..i got a notice to uninstall itunes 10.7 and apple mobile...cannot remove or install either!
ran the msicuu dated 1/7/2004...it deleted itunes...HOWEVER...the itunes icon is still on my desktop and i can access it...when i tried to download 10.7...once again it would not let me & said need administrators permission or itunes support....i then searched again and found the msicuu from 9/27/12 that you helped me with...tried running it...go the script message you mentioned: 800A0046...B NOIR...have i just screwed everthing up beyond repair??
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I uninstalled my iTines and re-installed on my Fujitsu laptop.When I went to synch, I was unable tosynch my iPod to my iTunes. In addtion,I am unable to put my iTunes library of 100s of songs back onto my iTunes or iPod.I have lost all my compilations and my playlists.
Hey bryce255,
Thanks for the question, that definitely sounds frustrating. Luckily, we have steps available that may be able to restore your previous library:
No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967
Resolution
1. Quit iTunes.
2. Download and install the latest version of iTunes.
3. Use the Finder (Mac) or Windows Explorer (Windows) to go to the iTunes folder that contains the iTunes library files:
Mac OS X
/Users/username/Music/iTunes/
Microsoft Windows Windows XP and Windows 2000
\Documents and Settings\username\My Documents\My Music\iTunes\
Microsoft Windows Windows Vista and Windows 7
\Users\username\Music\iTunes\
4. Drag the iTunes Library file from the above location to the Desktop.
5. Open the Previous iTunes Libraries folder in the iTunes folder.
6. Locate the file named iTunes Library YYYY-MM-DD where YYYY-MM-DD is the date you upgraded iTunes (Year-Month-Day).
7. Drag this file to the iTunes folder (the enclosing folder).
8. Rename this file to iTunes Library.
9. Open iTunes.
You should now see your missing content in iTunes.
If the above does not resolve your issue, you can learn about re-creating your iTunes library:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
Thanks,
Matt M. -
Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any help??
Please!
Thanks!If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem. -
When attempting install of iTunes 10.5 for Windows 7 on Parallels 7, I get a message saying, "A program required to install cannot be run. Contact the package vendor or sys admin" (that's me). I completely uninstalled the previous iTunes prior to this. Any thoughts?
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I am trying to download the latest version of iTunes to my PC (windows XP) and I keep getting an error message or two. One is that it can't uninstall the previous itunes version, the other is that it can't find itunes.msi. I have tried removing the old version in add/remove programs, but it says the same error. I tried deleting every thing that has itunes in the file/folder/etc and it didn't help.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
unable to download previous purchases to my pc when i click on the quick link section on the itunes store home page
What happens when you click the link?
In what country are you? -
Suddenly unable to connect to iTunes, after it worked fine for years. Tried uninstalling and reinstalling. Tried other steps, as recommended by tech support. No luck.
Sounds like it could be your computer and not Apple. Sounds like some registry issues and/or other underlying problems.
What are your computer specs? Year? Manufacturer? RAM? Processor (type & speed, # of cores), OS (32 bit? 64 bit? Professional? Standard?) -
I'm trying to install the latest version of iTunes but I still have the older version but I'm unable to uninstall it. I couldn't update it either. What do I do?
What computer OS are you using? What happens when you try and uninstall it, since you say it doesn't work?
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Hello- after updating to the new iTunes i got a box saying that i needed a new version of Apple Mobile Device Support and ihat i should uninstall iTunes and Apple Mobile Device Support then install iTunes again. Problem is I have been unable to uninstall itunes, can't find the installation files .msi. I'm using Windows XP.
Help!Problem is I have been unable to uninstall itunes, can't find the installation files .msi.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Hi !
I had problems during the installation of iTunes 7, the installation stopped before the end. The pb is that iTunes is partially installed now, but doesn't appear in any uninstall programs (windows uninstaller or others). The main pb is that with this "partial version", I can't re-install ! I'm stuck with this unusable version, which make me unable to re-install iTunes ...
How to totally delete iTunes, everything (even registery, etc) ?
Thanks in advance,
Bastien.OK I think I found it!
See URL: http://www.daitengu.com/2007/03/23/howto-fix-the-missing-itunesmsi-problem-on-wi ndows/
I installed, ran and removed Itunes and all Apple related stuff.
And then installed itunes 7.5.
This installer run for a little longer than normal, and it requested that the apple updater also be installed.
PC froze from time to time, but it comes back.
It has finished and now my i tunes works !Yeah -
I have previously downloaded a few apps, including an iBook, however now when I try, it comes up with error message, unable to connect to iTunes store...how can I start downloading again...
Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
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