HT1926 When downloading iTunes I keep getting the message about Apple Mobile Device not found or something like that?
I keep having issues trying to get itunes installed. I did the recent update and it kept telling me a file was missing. I then uninstalled the whole program. And now when I'm trying to install it. It is telling me something about an error with Apple Mobile Device or Support.
Hi ALCNYC
Thanks for using Apple Support Communities. It sounds like you may need to restart the Apple Mobile Device Service. This article has instructions for doing this:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
If that doesn't resolve the issue, I would recommend trying a thorough uninstall and reinstall of iTunes as described here:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
- Ari
Similar Messages
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i am trying to download itunes and i get this message: service apple mobile device failed to start. verify that you have suffient privileges to start system services. what do i have to do?
Hi txatxo
Thanks for using Apple Support Communities. You may need to restart the Apple Mobile Device Service. This article has instructions for doing this:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
If that doesn't resolve the issue, I would recommend trying a thorough uninstall and reinstall of iTunes as described here:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
- Ari -
When trying to install iTunes, I'm getting the following error "Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services". How do I fix this?
SAME EXACT PROBLEM! SO FRUSTRATED AND ****** OFF!
-
When I attempt to install Itunes on Windows 7, I get the message "Service 'Apple Mobile Device' failed to start. Verify that you have sufficient privileges to start system services." What does this mean?
So many people are having this problem! Doehunter's instructions here worked for me! Hope this helps. https://discussions.apple.com/message/23824640#23824640
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Hi, Apologies if this is answered elsewhere but I cannot seem to find help for my issue...
Two weeks ago an iTunes update failed and I've been without iTunes since then.
I'm running Windows 7
I've tried removing all of the Apple components but every time I reinstall (currently 12.1.1.4) I get the following.
All my firewalls are switched off, when I go to services and try to start it manually i get this message;
I hope it is something simple that I'm missing?Proceed to the next step...
If that article doesn't resolve things then for general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I download Itunes and keep getting the message "Apple Appliation support was not found. Apple application support is rquired to run Itunes. Please uninstall itunes, then install itunes again." Anyone know what i need to do to get it downloaded?
b noir
I have a very similar problem. I am running a new install of Windows 8.1. When I install iTunes 64 bit I receive 2 similar pop-up error windows containing the following (note error code and error text differ "iTunes Helper" vs. "iTunes"):
^^^^^^^^^^^^^^^^^^^^^
Apple Application Support was not found.
Apple Application Support is required to run iTunesHelper. Please uninstall iTunes, then install iTunes again.
Error 2
^^^^^^^^^^^^^^^^^^^^^^
Apple Application Support was not found.
Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again.
Error 2 (Windows error 2)
^^^^^^^^^^^^^^^^^^^^^^
I've followed the instructions given in this post:
download/install WinRAR
extract iTunes64Setup
double click AppleApplicationSupport.msi
When I run AppleApplicationSupport.msi, I receive the following error:
^^^^^^^^^^^^^^^^^^^^^^
! C:\Users\Charlie\Downloads\iTunes Extract - 2\iTunes64Setup\AppleApplicationSupport.msi: The archive is corrupt
^^^^^^^^^^^^^^^^^^^^^^
Any ideas? -
I am so confused. I just downloaded Itunes. I set up an Apple ID with a password. Now I want to buy a song. I can't do it. I keep getting the message: "This Apple ID has not yet been used with the Itunes Store. What am I doing wrong?
You haven't opened an account with that Apple ID in iTunes. Open iTunes and log in. A dialog will appear in which you need to enter your Apple ID and/or password. Below it you should see a link for creating a new account. Click on that link to get started.
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I have been trying to download iTunes on my computer without success. I keep getting a message:
"Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privilges to start system services."
What does an Apple Mobile Device have to do with my computer -- what am I missing here?
AraSaLaHello AraSaLa,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend the following article for the issue you described:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
If you continue to experience issues with the installation of iTunes, I recommend continuing with the following article:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Each time I try to burn a cd from a playlist, I keep getting the message 'disc burner or software not found' I haven't changed anything recently. Why has this suddenly started happening?
It's c. 14 months old and sometimes it gets hot...
-
Trying to reinstall itunes 11.1.4 to my PC and I keep getting this message: Service Apple Mobile Device(Apple Mobile Device) failed to start. verify that you have sufficeint privleges to start system services. Then it says, ABORT< RETRY>IGNORE. I click ignore and keep gettign same message. Does anyone know how to get passed this?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
itunes won't install. I get a message stating "apple mobile device failed to start. Verify that you have sufficient priveleges to start system services. I had itunes on this laptop and an urgrade came. Now nothing. Windows7, 64 bit
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I am trying to install itunes. I get a message Service Apple mobile device failed to start
I am trying to install itunes. I get a message Service Apple mobile device failed to start. I am unable to finish the installation.
Hello M Roddy,
The following article provides steps that can help get iTunes updated and working.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Allen -
Apparently a recent update did not install correctly and we get a message: Service (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start systen services, How do we fix this?
Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80. -
ON my PC, I attempted to download the update to itunes. It gave me an error message that I wasn't able to do that (and I don't recall the exact words) but telling me to delete the old itunes and download the new update, so I did. But now when I try to update the new itunes, I keep getting this message: Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services! It won't allow me to go any further! How do I fix this? What is the problem?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Help! When I try to down load the above message is what I get. I have uninstalled the last verision as it is giving me an error message also that is not running correctly!
Hello there, kjones7395.
The following Knowledge Base article offers up a few pointers in regard to Apple Mobile Device Service application:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro
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