HT1926 when trying to download itunes an error reading HRESULT pops up
when I try to download itunes 10.6 an error pops up saying HRESULT and then after that another error pops up and says apple mobile device not verified?
"There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor".
Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows
Similar Messages
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I get error message -42408 when trying to download itunes update 11.0.2 and I therefore can not update to that latest version. What can I do?
Hey there davidgor2!
I have found an article that should help you resolve this issue with updating your iTunes. The article can be found here:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
and the specific part of the article you will want to look at first is right here:
"Error 42023" through "Error 42408"
These alerts might occur when trying to authorize iTunes or during launch when iTunes checks for authorization information.
Install the latest iTunes from apple.com/itunes/download/
Remove the SC Info folder.
If that does not resolve the issue, see iTunes: "Error 42408" or "Error 42404" after upgrading to iTunes 9.0.3.
Thanks for using the Apple Support Communities!
Regards,
Braden -
I am getting this error message when trying to download itunes on windows 7 32 bit: microsoft.vc80.crt.type="win32".version="8.0.907276195".publickeytoken="1p86369 ale18e36" Hresult: 0x800736fd
Can someone please Help?I found htis other post https://discussions.apple.com/thread/3401328?start=0&tstart=0
I also found this in another post
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.) -
I get the following error message when trying to download ITunes on my computer running Windows XP - Error writing to file: C:\Program Files\Common Files\Apple Application Support\CFNetwork.dll
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.
tt2 -
When trying to download itunes I get this error message. An errr occurred during installation of assemby " Microsoft VC80CRT type=wind32" vversion "8.9.50727.4054, public key token=1fc8b9a1e3b"processor Architecture="AMD64" Please advise
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.) -
I have switched offices and computer. may I still access my old tunes? next, I get an error when trying to download Itunes to my new compuet: c:\DocumentsandSettings\aabugattas\desktop\itunessetup.exe is not a valid Win32 application How can i download it?
In the course of your troubleshooting to date have you worked through the following document?
iTunes: Windows reports that "iTunesSetup.exe is not a valid Win32 application" -
Error stopping 'Bonjour Service' when trying to download itunes 9.2
i recently tried to update itunes to 9.2 on my windows. The automatic download had an error so i ended up having to do it manually. When trying to download itunes, i encountered an error message saying that bojour services could not be stopped. It asked me to verify that I have sufficient privelages to stop system services (??!!). I decided I would try to delete bonjour all together, but i couldn't find it anywhere on my computer. I am so confused and all i really want is to update itunes. Please help!!
HRESULT: 0x8007054f.
... that seems to have been the most popular alphanumeric code in recent days. (Just like katherine's one.)
In general, these ones tend to be caused by underlying problems on the PC that can prevent Windows Updates from installing. So my main strategy with them is to try to fix the Windows Update issues. If we can get Windows Updates flowing again, that generally clears up the iTunes install errors +en passant.+
Head into your Windows Update, and check for any new updates. Do any fail? If so, open your Update History and doubleclick on the failure entries to bring up a small box with alphanumeric error message codes. Are you getting 8000FFFFs? (They often seem to be associated with an iTunes-install 0x8007054f.)
If you're getting 8000FFFFs, try the following Microsoft document:
[Windows Update Error 8000FFFF|http://windows.microsoft.com/en-US/windows-vista/Windows-Update-Error- 8000FFFF]
Head back to Windows Update, and see if you can get Updates to install successfully this time. If you can get updates now, stock up on any updates you're behind on. Once you're completely up to date in that regard, try another iTunes install. Does it go through properly this time? -
Error when trying to download iTunes 10.6.3 for Windows XP
I am receiving the following error when trying to download iTunes 10.6.3 for Windows XP:
There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package.
I have looked a several sites that have suggested several fixes, but nothing seems to work. I dont know what program I need to install so I can download iTunes; it never tells me that.
Please help!
ThanksHave you tried the following user tip with that one?
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
When trying to download iTunes, I get an error message saying "the instaler encountered errors before iTunes could be configured. Errors occured during installation." But it gives me no more information as to what I can do. Help please?
Also I now can`t access any of my itunes library and am concerned that if I remove it from my computer I will lose everything as I have no option of accessing and therefore backing anything up. Any ideas?
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get the following message when trying to download iTunes, " program C:\program files (x86)\itunes\ituneshelper.exe" R6034 attempt to load the C runtime library incorrectly, any help or experience with this?
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99280) -
When trying to download Itunes this pops up " key not valid for use in specified state" what does this mean and how can I fix it? I am using a pc laptop if that makes any difference.
Try reading through this thread: key not valid for use in specified state. Possible solution involves moving the RSA folder. Rather than deleting it as aniwack suggested I'd try this:
For "Key not valid for use in specified state" errors try moving the folder RSA from C:\Users\<User>\AppData\Roaming\Microsoft\Crypto\RSA to say C:\RSA (just in case there should be a need to restore it) then try installing again. This folder appears to act as a cache and should be rebuilt automatically as required.
tt2 -
When trying to download itunes 10 I receive this message at the end of the install.There is a problem with this windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.
There is a problem with the Window installer package. A program required for this intall to complete could not be run. Contact your support personnel or package venfor.
Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time? -
Get Error2 message when trying to download iTunes onto my computer
When trying to download iTunes onto my laptop, it keeps giving me an error2 message:
Apple application support was not found.
Apple application support is required to run itunes. Please uninstall iTunes, then install iTunes again.
I've tried to uninstall MANY times and installed again, but still get the same message.
Please tell me what to do b/c iTunes does not provide me any directions that are helping me solve this problem.......For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes (similar to those above) and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if Apple Application Support won't install normally.
tt2 -
I have Windows XP, 32 bit version 2002 Svc Pack 2 and when trying to download iTunes 10.5.1 I am getting the following "The older version of Bonjour cannot be removed. Contact your technical support." I've tried a good number of remedies to no avail. Can anyone help?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you are running 64-bit Windows and the above steps haven't helped try installing the version of iTunes that can be downloaded from this support document. iTunes 12.1 for Windows (64-bit — for older video cards)
If you still have no luck try reinstalling iTunes 12.0, links in the user tip.
tt2 -
I keep getting internet explorer cannot display web page when trying to download itunes. This only shows on half the page where the download link would be. My internet connection is fine. Any idea what the problem may be?
You won't see anything obviously related to iCloud, Jimmy. But if you go to the home iTunes Store page while logged into your iTunes Store account, you should see a Purchases link now under the Quick Links header. That's the only part of iCloud active at this time.
Regards.
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