HT1926 When updating Symantec finds threat Suspicious.Cloud.7.F

Unable to update  iTunes to 11.1.4 using Apple Software Update because because Symantec finds threat.
Every time update is rolled back
Regards,
Torben
Symantec information:
Filename: msi1240.tmp
Threat name: Suspicious.Cloud.7.F
Full Path: c:\windows\installer\msi1240.tmp
Details
Unknown Community Usage,  Unknown Age,  Risk High
Origin
Downloaded from
Unknown
High
This file risk is high.
Threat type: Heuristic Virus. Detection of a threat based on malware heuristics.
File Actions
File: c:\windows\installer\ msi1240.tmp Blocked
File Thumbprint - SHA:
904f7501cf1a626cbad68f047cff899c02c5e00691ed3580220a0dc4f6640803
File Thumbprint - MD5:
Not available

There were a couple of links in the right column that mentioned virus problems.  After reading a bit, I solved my problem.
Go to Norton, select SETTINGS, then select COMPUTER SCAN, then set HEURISTIC PROTECTION to OFF.   (It will still stay green.)
I then tried to re-install the Adobe Exchange Panel and everything is now working fine.

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