HT1933 Already purchased and fully paid for the full version but there is nothing updated from the original app.

Question

I have already purchasd and upgraded the Chest Workout App from free version to the Pro version. But there has nothing been upgraded and still unable to view the Pro version yet.

Answer 1

Purchased 2 years of service last year (desktop, not just for the iOS). Shortly after signing up and paying, my account was terminated stating there was no paymen. I was treated like a criminal, required to jump through a million hoops - then service as turned back on.
Few months later - service was terminated again, sighting I was spamming on the account. Nope, never spammed...and no bots or viruses spamming. Few days later they turned on the account.
Two week ago I contact support via chat. Representative was the most rude I've ever encountered, with insults to allogations. He terminated my account, stating 'there was a mistake' and I my account should not have been active. Now I'm being treated like a criminal and 2 weeks and nothing has been resolved. They appear to be unable to access the payment details to do the research.
For anyone considreing using Astrill services please keep the following in mind:
Service will be slow. You will find yourself having to constantly change servers.
Many websites (IE CraigsList) ban the Astrill IPs.
Many website force you through hoops... so extra captchas for instance for Google to search.
Support beyond the 'download latest version' and 'clear cache' is hard to get.
Expect the familiar off-shore support models we have grown to love and cherish over the years.
Keep your payment record at your fingertips because you never know when you'll be called upon to prove yourself over and over.
Though the VPN service is slow and clunky, it is the business practices and customer treatment that has me here writing to warn all of you to know what to expect before providing payment. I was 'ok' w/the service, it worked... but havea real problem w/how they treat everyone.