HT1933 Can't buy from iTunes because of foreign address on card

I am living abroad right now, and my foreign address is registered on my American debit card. iTunes won't let me put in a foreign address on an American card, but when I go to Japan iTunes, it won't let me use an American card. How am I supposed to buy music??

Both your method of payment and the billing address for that method of payment must be for the country of the store you are shopping in. No way around that.
Can you get a pre-paid Japanese card? Or just use Japanese gift cards.

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HT5622 I am living in New Caledonia, a French Territory. How can I purchase from iTunes (ex: USA, Australia) using my card, French Issued?

I am living in New Caledonia, a French Territory. How can I purchase from iTunes (ex: USA, Australia) using my card, French Issued?

You can only download content(other than podcast episodes) from a country's iTunes Store if you're in that country. For paid content, you also need to supply a payment method valid in that country.
(85658)

Can you buy from iTunes with gift cards rather than use a credit card?

I have given my 17 year old nephew an ipod for his birthday and as he doesn't have a credit card can he use gift cards to buy from the iTunes store without one? Do you have to have a credit card to open an iTunes account? I wanted to give him a gift card to start him off with the iPod as he doesn't have many cd's to load on to it.

Yes, he can create an account and make purchases with gift card.
When he gets the gift card, have him open the iTunes store and click on Redeem at the top right under *Quick links*.
Input the card number then select *Create new account*.
Input the personal info and when it gets to credit card info, select None.

I can't purchase from itune because iforgot the security questions

Help

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

I can't buy from itunes

hi .. i have mac 10.7
and i tried to bought itunes gift card but it told me your purchase couldn't be completed
how to fixed that..?
thank you

iTunes Store: Changing Account Information
http://support.apple.com/kb/HT1918
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Apple ID Support - Manage Account
http://www.apple.com/support/appleid/manage/
 Cheers, Tom

HT3702 Why I can't buy from itunes

There is a message that I have to contact www.apple.com/support/iTunes/we/.
Why?

Contact them and ask

HT204266 how can I buy from itunes other than the USA store?

Is it possible to open an account at a store located in a country in which you do not have a credit card?

Yes, I do have a payment method valid in that country (which is my usa credit card, accepted in that country), but what do you mean "to be in that country"? do i need to open a different account?

Can I buy on iTunes and not use my gift card balance for one transaction?

I have a $40 gift card balance on iTunes. Now I need to buy an app for work and put it on my corporate card. But if I buy the app on iTunes, it will come out of my gift card balance. Is there a way to say "don't use my gift card balance for this transaction?"

Apple doesn't allow that. They've never said why.
(96758)

HT5312 why can't I sign into my account and add a rescue email so I will be able to redo my security questions? I have been unable to buy anything from Itunes because it's asks me for security questions that I don't remember what I put

why can't I sign into my account and add a rescue email so I will be able to redo my security questions? I have been unable to buy anything from Itunes because it's asks me for security questions that I don't remember what I put in the first place

1. Because if you could, someone who breaks into your account could do it as well.
2. You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(96882)

Hi! I have an account from UK and I want to switch to the US, I can't because I still have Pounds 0,65 left! I can't buy any app because it is not enough credit & I cant add an american credit card either. I don't have credit cards from UK. HELP please!!

Hi! I have an account from UK and I want to switch to the US.
I can't because I still have Pounds 0,65 left!
I can't buy any app because it's not enough credit but I can't add an american credit card either. I don't have credit cards from UK. HELP please!!
I want an account from the US since my credit card is american.
Thank you!

Contact iTunes support in the UK and request that they zero out your account so that you can change the country in your account.

HT201303 Dear iTunes Store Support, I have an Apple ID but I can not buy the application because my Apple ID has been disabled.

Dear iTunes Store Support, I have an Apple ID but I can not buy the application
because my Apple ID has been disabled. Please enable my account so I can buy the application. 1) My account information:
Apple ID: ****
2) I do not have a credit card that was used a few free gift code redeem found on the internet, and some free application only.
A few free applications that I bought last:
quickoffice, papago..
Thank you for your support,
<Email Edited By Host>

These are user-to-user forums, you are not talking to Apple here - I've asked the hosts to remove your account id from your post.
Depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT1420 I can't deauthorise my daughter's last computer from iTunes because it has crashed. We have three computers in the house but I can't authorise my new MacbookPro for iTunes or homesharing. So I can't even get my music from my old Macbook into my new

I can't deauthorise my daughter's last computer from iTunes because it has crashed. We have three computers in the house but I can't authorise my new MacbookPro for iTunes or homesharing because it says I have 5 computers authorised (I don't). I can't even get my music from the iTunes library on my old Macbook onto my new one, because it won't let me sync my iPhone 5 with my old Macbook, as I can't update the iTunes software. So I have a new MacbookPro and a new iPhone 5 and I can't get any of my music on either of them. I feel singularly depressed.

As you have more than 1 computer authorised then you should be able to log into your account on your computer's iTunes (Store > View My Account) and 'deauthorise all' (which you can do once every 12 months) and you can then authorise/reauthorise the computers that you still have and need : authorising and deauthorising.

HT1338 I have a Mac OS X Version 10.5.8. Just updated my iphone 5 & can not back anything up from itunes because my software on my mac is not up to date. What software should I now have to be up to date? Im so confused by all that is offered! PLEASE HELP

I have a Mac OS X Version 10.5.8. Just updated my iphone 5 & can not back anything up from itunes because my software on my mac is not up to date. What software should I now have to be up to date? Im so confused by all that is offered! PLEASE HELP ME.

Hi
You need to upgrade to the next OS 10.6 Snow Leopard by purchasing the DVD online.
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
and once installed, use Software Update
- to update to 10.6.8
- and update your iTunes.

I have a problem that I can not load or even close the download in iTunes, it turns out I have hanging in the mode, and because of that I can't download from AppStore, because it turns out that the other programs I have on standby. What do I do? Thank you

I have a problem that I can not load or even close the download in iTunes, it turns out I have hanging in the mode, and because of that I can't download from AppStore, because it turns out that the other programs I have on standby. What do I do? Thank you.

If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
If that doesn't work:
• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
 Cheers, Tom

I can't buy from my iTunes it's saying to contact support

I can't buy from my iTunes it's saying to contact support

Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html

HT1933 Can't buy from iTunes because of foreign address on card

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