HT1933 Cancel iTune purchased by error

Hi my daughter Who is 8 purchased by error à pop up message while playing à game and this has cost me 100€ i tried to résolve by following thé steps of report à problem but when I do not havé thé step 9-12 when i click thé report à problem. What CAN i do? Please help. Thank you in advance.

This will be discretionary from Apple - in general I would say no but may depend on the circumstances:
https://expresslane.apple.com/GetproductgroupList.action

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