HT1933 Every time I try to purchase anything it says I need to contact the iTunes support

Why is it saying I have to contact you before it will let me make purchases

This is a User to User forum.
Use this Link to contact iTunes Customer Support...
Apple - Support - iTunes Store - Contact Us

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When i try to buy a app it says i need to contact the itunes support (off my credit card witch is confirmed)

so for a app world war im trying to purchase some honor points and it wont let me!
every time i try to make any purchase it says "contacts itunes support to complete this transaction"
someone help please

so do you have to call 1-800-my-apple for help? or could you find out how to fix it online? last time i called in the made me pay 30 dollars for help, and they didn't even solve my problem.

I just updated to Yosemite and every time i try to open iPhoto it says i need to use the iPhoto updater. Every time i install it, it says i need to install it to use iPhoto. What should i do?

i install the iPhoto updater, launch iPhoto after it is installed, and it says to install the iPhoto updater. What should i do?

You have to install and RUN the iPhoto Library updater - it is installed in the utilities folder of your applications folder - double click on it to RUN it and then launch iPhoto to complete the upgrade
LN

HT1689 Every time I try to purchase something it says contact iTunes support to complete this transaction

Everytime I try to purchase something it says Taht i need to contact itunes support to complete my transaction.. Plz help..

Have you contacted iTunes support (these are user-to-user forums) ?
http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

TS4541 Every time I try to purchase anything from App store using my apple ID, a message appear saying " your purchase could not be completed"

Everytime I try to purchase any thing from App Store using my apple ID, a message appear in my Ipad saying" your purchase could not be completed"

Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html

Every time I try to purchase a song from itunes, it says I have to put in security questions and answer them, which it's never done before. Then after I do the questions, it says that an error occurred and my changes couldn't be saved. HELP!

Every time I try to purchase a song from itunes, it says I have to put in security questions and answer them, which it's never done before. Then after I do the questions, it says that an error occurred and my changes couldn't be saved. It has been doing this for weeks, and I can't purchase anything! HELP!

Hi mterry1723, one solution that might be worth trying is this:
- Close iTunes, if it's open
- Open Safari and got to 'Preferences'
- Select 'Security' on the top
- Untick all the security options in the menu
- Click the 'Show Cookies' button and look for all the 'apple' entries in the left-hand column.
- Highlight them (select them collectively) and press 'Remove'
- Now open iTunes and buy the song as usual.
- You may be asked to do the same security process as before, so do as asked.
- Hopefully, the security check will now have accepted your answers and start downloading the song as normal.
Remember to re-tick all the required security options you had just un-ticked in Safari preferences. You don't need to bother about opening the cookies again.
I hope this has worked for you and my profoundest apologies if it has not. Worth a go, though!
I did see this thread: https://discussions.apple.com/message/18259935#18259935 which may be of more help, mainly the last entry by 'c2boyd'
Message was edited by: Bongomal

Ever since the most recent firefox update, every time I try to download anything firefox stops responding and will not do anything until I restart it. Can I revert back to a previous version, or is there a fix for it?

Every time I try to download anything firefox stops responding and will not do anything until I restart it. Can I revert back to a previous version, or is there a fix for it? When I restart firefox, then the download continues and all is well until I try to download something new (which I do quite often).

You may well find this article of interest and help in sorting out your problems: [[Installing a previous version of Firefox]] The article does contain a link for previous versions, but also points out other troubleshooting advice that may be more appropriate in some instances.
Another useful article is [[Basic Troubleshooting]]
I hope you sort out your problems either by downgrading or finding the cause of the problem.

HT3209 every time i try to buy anything an error box pops up that says my apple ID has expired and i try making a new one but it keeps telling me the same thing. what do i do?

every time i try to buy anything an error box pops up that says my apple ID has expired and i try making a new one but it keeps telling me the same thing. i cant find an answer to my problem no mater what i do.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Hi i have an ipod 4 and i have a wall charger but every time i try to charge it it says "charging not supported with accessory" can i do anything to fix it ?

Hi i have an ipod 4 and i have a wall charger but every time i try to charge it it says "charging not supported with accessory" can i do anything to fix it ?

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

"Your session has timed out,try again." is the message I get every time I try to purchase a song on itunes. My last purchase was June 11, 2011, and nothing has changed since then.

"Your session has timed out, try again." is the message I get every time I try to purchase a song. My last purchase was june of this year, and nothing has changed since then.

I had this problem, but it was because I was clicking on an external link. Try instead going straight into iTunes, then going to the Podcast section. At the bottom of the "Podcast Quick Links" section, there's a text, "Submit a Podcast." Click on this instead. Once I did, I got to the same page as before, but it did process the feed.
Good luck!

The iTunes Store app crashes every time I try to purchase a song on my 2nd generation iPod touch

Every time I try to purchase a song and hit buy, the app closes. I've tried restarting my iPod several times but it didn't help. Any ideas?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App Store and sign out and sign back in
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My iCal program is suddenly running very slowly. The "wait" spinning ball shows up every time I try to do anything on the program? Any advice would be appreciated?

All of a sudden my iCal program is running as the speed of 128K ! Not sure
why but it gives me the "wait a moment" spinning ball every time I try to do
anything ( i.e. add an event, scroll, refresh etc ) All other programs on my
machine work at the proper speeds. I have FIOS internet so no problem there ?
Please advise ?

Please check your home page settings -> https://support.mozilla.com/en-US/kb/How%20to%20set%20the%20home%20page

HT3702 Every time I try to purchase extra lives or boosters on a game, it tells me to go to itunes support. What do I do to get the resolved?

Every time I try to purchase extra lives or boosters on a game, I am told to go to itune support. What do I do to get this resolved so I can purchase services?

If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

TS1717 Every time I try to purchase I get contact I tunes support stores

Every time I try to purchase I get a message contact I tunes support store?
What can I do why does this happen I have purchased before

Have you considered contacting itunes support?

HT1657 I have rented Man of steel but every time I try to watch it it says "could not load video". Any idea's why? thanks

I have rented Man of steel but every time I try to watch it it says "could not load video". Any idea's why? thanks

Hey Danzuco,
Thanks for the question. If you were unable to enjoy your rental, it may be best to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M.

HT1933 Every time I try to purchase anything it says I need to contact the iTunes support

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