HT1933 Help!!  iTunes charged me 9.99 for a song tht was only .99   How can I get my money back?

HOw do I get iTunes to fix my account?  iTunes charged me 9.99 when it shoul have only been .99

Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • HT3702 I been charge for app that I didn't order how can I get my money back ??

    I been charge for apps that I never order , how can I get my money back ? 

    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
    If its not in your purchase history, you should report it to your credit card company instead.

  • I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

    I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • HT1657 Hi, I rented a movie off iTunes but the there is no sound. I've bought and rented previous movies and I've never had any problems with the sound before. Is this some kind of glitch? How can I get my money back?

    Hi, I rented a movie off iTunes but the there is no sound. I've bought and rented previous movies and I've never had any problems with the sound before. Is this some kind of glitch? How can I get my money back?

    Hey grossa2,
    First, here is a way to report an issue with your purchase:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Then, I'd go through this article, which helps troubleshoot a lack of audio playback in iTunes:
    iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
    http://support.apple.com/kb/TS1362
    Take care,
    Delgadoh

  • HT1725 How can I get my money back for a tv show that didn't download??

    I tried to download a tv show for my son (I have done it several times with no problems) but this time iTunes took my 1.99 and didn't download my show! How do I get my money back? My iTunes on my laptop is JACKED UP! It worked right for awhile an then stopped connecting to the store. I had someone restore it and it still won't work! So I can't look up my purchased apps. Thanks for any help!

    This might be able to help with the iTunes Store connection problem -> iTunes: Advanced iTunes Store troubleshooting
    Most of the time, it's just going to be the security software causing the problem.
    To get a refund, contact Apple with Express Lane.

  • Yesterday i downloaded lion osx for 23 euros,it already was on my mac but apple took my money ???how can i get my money back ??

    i finally bought a Mac a few days ago but it doesn't seem so easy to start .Yesterday i decided to download the last version of osx (10.4.7 ?)but it took too much time to be obvious...tomorrow i can see that the version i bought already was on the hd when i payed for it first...how can i get my money back ?

    Hi..
    Since you just purchased the Mac, it can pre installed with Lion.
    Yesterday i decided to download the last version of osx (10.4.7 ?
    v10.7.4 is the lastest version available for Lion currently.
    The problem is that the App Store has no way of knowing that your Mac already had Lion installed, that's why you were charged.
    Apple's policy states that, "all sales are final" >  iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
    But yoy can take advantage of that download to create an installtion disc >  How to create an OS X Lion installation disc | MacFixIt - CNET Reviews

  • HT204053 I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have a Phone support for this area)

    I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have Phone support for this area)
    Please, help me :)

    Your best bet would be to try resetting the password to the account that you would like to use via iForgot
    Once you log in to that account change the email address to anything, it can even be fake its just a placeholder
    After you do that you will be free to change your old email address on your appleID to the new one that is now free to be used as it is no longer attached to the other account.

  • HT201209 How can I get my money back if someone gifts me after I bought it on iTunes?

    How can I get my money back if someone gifts me after I bought it on iTunes?
    Emmy

    The person who sent you the gift can either try resending it to somebody who doesn't already have it, or they can try contacting iTunes support and see if they can get a refund or credit for their gift : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I down loaded a rental movie and stopped part way through . i turned the computer on and off and when i went back on itunes it didnt show up on the rental playlist and movie playlist.how can i get the movie back?

    i down loaded a rental movie and stopped part way through . i turned the computer on and off and when i went back on itunes it didnt show up on the rental playlist and movie playlist.how can i get the movie back?

    Unless it has recently changed you can only watch rentals on the device or mac you rent them on.

  • I was billed for a renewal with eHarmony that does not work. Eharmony said itunes claims the charge didnt go through but I have already been billed. How do I get my money back or get my subscription working??

    I was billed for a renewal with eHarmony via iTunes that does not work. Eharmony said itunes claims the charge didnt go through but I have already been billed it is on my bank statement. How do I get my money back or get my subscription working?? I have all transaction ID's and invoice numbers. Please help this has been very frustrating, thanks.

    Yes, I reported the problem using that exact sequence immediately after discovering the problem with the app.  When I submitted my complaint and request, Apple redirected me the website of the app manufacturer where I submitted the same complaint/request for refund.  I have not heard back from either, and was still charged, so I can only assume that is not the correct way to "Report a Problem" even though Apple would have you believe otherwise.

  • Itunes is charging me for a app that i never bought. how do i get my money back?

    I went to buy a song on my iPod touch a couple of days ago. The song costs 1.29 but my iTunes account told me i only had 0.76 cents left. Just a month or so ago i had 46.00 dollars in my account and i had not bought anything since then. I then logged onto my iTunes account and went to my recent purchases and it told me i had bought a game a month ago for 45.00. I know i had never bought this game because i had never even heard of the game. Another thing that happened was, before my account told me i didnt have enough money in my account, it told me i put in the wrong password. Itunes made me change my password so i think my account was hacked and the person bought the game. How would i get my money back?

    Change you password.
    Alert itunes support that you have been hacked.
    Click Support at the top of this page, then click the link under Contact Us.

  • HT201303 I've been billed for a purchase I didn't make how do I get my money back!

    I've been charged for a purchase I didn't make ! How do I get my money back ?

    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
    If its not in your purchase history, you should report it to your credit card company instead.

  • I downloaded the pokemon yellow version app for my ipod touch more than a month ago and it is still not working.  It has not worked for anybody who bought it.  How can I get my money back?

    I downloaded the pokemon yellow version app for my ipod touch more than a month ago and it is still not working.  It has not worked for anybody who bought it. Why is it off of the app store now and how do I get my money back?

    That message is usually due to a bad cable.
    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    If you can’t charge your iPhone, iPad, or iPod touch
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod               
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar
    or send it in to Apple. See:     
    Service Answer Center - iPod

  • HT201209 I use a Gift card to buy a game and it doesn't work how can I get my money back please help

    I used a gift card to buy games and one of them doesn't  work how can I get my money back

    If the game doesn't work (and you've tried deleting it and re-downloading it via the Purchased tab in the App Store app and you've also tried contacting the app's developer) then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I bought a book for £10.99. When downloaded, it showed it had only 46 pages and had loads of spelling mistakes. How can I get my money back from iBooks?

    I downloaded a book from iBooks and it only had 46 pages and had loads of spelling errors. How can I claim my money back? Before the download, it did not show how many pages the book contained like it normally does.

    use the Report a Problem link on your receipt or in the purchases area of you iTunes account.

Maybe you are looking for

  • Windows 7 won't install any Audigy 2 ZS drivers

    I did a clean install of Windows 7 and noticed right away, that the drivers for my Audigy 2 ZS didn't get installed. Here is the error I was given via device manager / properties for card: The drivers for this device are not installed. (Code 28) This

  • Purchased a TV show(Dragon's Den)but now it is not there....what's up?

    Well, .... i purchased the TV show Dragon's Den (season two and also season three) which I just love but as i was watching the download processing icons the season two downloaded into the iTunes library but season three did not.... this was because m

  • Issue with Sales Views in MM01

    Hi gurus, We need to create a material with only views for Basic Data 1&2, and Sales Org. Data 1, Sales Org. Data 2 and Sales General Plant data. The sales organization is created but when trying to assign the material (with existing Basic Data 1&2)

  • Measuring point wise target value.

    Hi, functionmodule to get Measuring point wise Target value or any db table to get  Measuring point wise Target value --Ganesh

  • My macbook pro crashes upon opening/waking up

    My Macbook Pro 15" crashes everytime I wake it up by opening. It's usually within the first minute or two, but sometimes could happen 5 minutes later. Usually while on the web. I thought it was a Chrome issue, but happens while using safari and firef