HT1933 How do i get in touch with someone about credit card refund

Help

If it was an unauthorized charge, particularly one that doesn't appear in the Purchase History in your iTunes Store account, you should contact your credit card company and report the charge. Otherwise, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. Note that the terms of sale for the iTunes Store state that all sales are final, so if you wish to ask for a refund for something other than an error in the store itself, a refund is by no means guaranteed.
Regards.

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