HT1933 how do i request a refund for unauthorized in-app purchases?

I would like to get a refund for unauthorized in-app purchases on my account.  when i follow the instructions for reporting a problem and click on report a problem itunes takes me to its how to report an issue page which doesn't give any instructions for reporting in-app purchase problems.  does anyone know how to get a refund for unauthorized in-app purchases?
thanks.

Contact the developer of the app.

Similar Messages

  • HT4009 how do i request a refund for an in-app purchase made by mistake from my kid?

    my son inadvertenlty downloaded an in-app purchased for 49.99.  How can i get a refund or is that possible?  thanks

    That is generally not possible as Apple is clear that all sales are final...however, some have succeeded in working with customer service so give it a try: http://www.apple.com/contact
    Try and see what happens.

  • How can I get a refund for an in app purchase I did not want?

    How can I get a refund for an in app purchase I did not want?
    The app took over $35 from my account and there is no way this was authorized.  Please advise on how I can recover these funds.

    They did the same thing to me on 12/24/11. Apple overcharged me 3 times my purchase amount and have caused my bank account to be overdrawn!
    I called my bank to make a statement of unauthorized charges AND filed a complaint with the FTC (Federal Trade Commission). Apple provided no way to contact a live rep and the email reps have been useless...so they left me no other option.
    I think they do this to their customers very often. It is extremely dishonest.
    I actually posted the above info on this discussion community earlier today...and Apple deleted it! If that isn't an admission of guilt, I don't know what is.
    But seriously...best of luck.

  • HT4009 How do I get a refund for an In-App purchase that I didn't receive?

    Does anyone know how do I get a refund for an In-App purchase that I didn't receive?

    If the In-App is iGestA please contact me with email. I will give you a free code. The email is evaible on itunes store

  • HT4009 How can I get a refund for an In-App purchase, that I made by mistake, and I didn't use it?

    My son did purchase some token, In-App (almost $130), and I have to mention that is too easy for a 5 years old boy to buy In-App, after you Download a New App (SKYLANDERS CLOUD PATROL, v1.6.0);  for him, because the Account will remain open for couple of minutes.
    I know he used $10 of it, or so?!?!
    BUT, I want to know how can get the rest of it, back?
    I didn't let him play anymore after I've got that he bought lots of token, Or extra points.

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • HT4009 How do I get a refund for an in app purchase that was made by mistake by my child?

    Hello an in app purchase was made by mistake by my child £40 has been taken out of my account now how can I get this back?help!

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • How do i get a refund for an in app purchase?

    i accidentally left the autorenewal on for an in app purchase i didn't know it was so i need help in getting my refund back.

    Hi deemafromtx,
    Thanks for visiting Apple Support Communities.
    I recommend reporting the issue with your purchase using the steps in this article:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    All the best,
    Jeremy

  • TS1702 How do I get a refund for a in-app Purchase.

    Hi,
    My son was using my iPhone this morning and purchased some crystals for a game he was playing for $56.00. I didn't notice this until I checked my bank balance. How do I get a refund for the purchase? I have already restricted in-app purchases ... now I just want to get my money back.
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    Andrew

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    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT4009 How do I get a refund for an in-app purchase that was made by accident?

    I am trying to figure out how to obtain a refund on an in-app purchase. 

    All sales are final

  • HT4009 How to obtain refund for unauthorized in-app purchase in Real Racing 3 game

    Recently my 6 year old son was playing Real racing 3 game, he has without our knowledge clicked "Buy" on few options and I have been billed Rs.16610 on my credit card.  He was not prompted for any password when he clicked buy option. 
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  • HT3702 how do you get a refund for an in app purchase?

    My 5-year-old son somehow managed to spend $70 on an in-app purchase.  I don't know how he was able to do it without a password and I want to get a refund.  I can't find anywhere that I can ask for a refund.  I even clicked on the "report a problem" in the receipt that was emailed to me but that didn't get me anywhere.  A child shouldn't be able to purchase items on a game without a password when it takes a password to get free apps.

    Contact the vendor or credit card company.  This is a user-to-user help forum.  We cannot assist you with this type of problem.

  • TS1702 How do I get a refund for an in app purchase that was made accidentally?

    How do I get a refund to an itunes card for an in apppurchase that ws made accidentally

    Contatc support:
    http://www.apple.com/support/itunes/contact/

  • HT4009 how do you get a refund for an in-app purchase?

    Our 6 year old just inadvertently purchased $100 of in-app purchases, how can we get a refund?  Any help is appreciated

    You can contact itunes support here to see if they can or will be able to help you.
    http://www.apple.com/support/itunes/contact/
    Also you need to go to settings, general, restrictions, and set the restrictions to prevent in app purchases, it will have a passcode on it .

  • HT4009 how do i get a refund for an in app purchase

    My son downloaded an app on my iPad that has an in-app purchase options that he has been using. I'm want to know how I can go about getting my money back if it'seven possible.

    All purchases are considered final, but you can try contacting iTunes support and explain what happened and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    To try and stop it happening again, on the iPad you can use Settings > General > Restrictions to turn off In-App Purchases, and (I'm not sure which version of iOS this came in with) set 'Require Password' to 'Immediately' (the default is a 15 minute period during which it doesn't need to be re-entered).

  • HT4009 How to I get a refund for an in app purchase

    I had an in app purchase made by a young family member that was just pressing buttons. How do I get a refund as this is not wanted and has cost me £5.50!!

    All purchases are considered final, but you can try contacting iTunes support and explain what happened and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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