HT1933 I cannot make an in-app purchase

I have $0.40 remaining iTunes credit and I also added a valid card on my Apple account but I can't make an in-app purchase in Paper iOS app. What should I do?

By the way, the Restrictions option in Settings is Off.

Similar Messages

  • HT1933 I cannot make an in-app purchase it says to contact support.  What is the problem?

    I am trying to make an in-app purchase in Clash of Clans and it will tells me to contact supprt what is the problem?

    You can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, we won't know) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT4009 I cannot make an in-app purchase in War of Clans.  Trying to purchase gems, and keep getting the message that I "cannot connect to the ITunes store."  I have followed the help message in the "settings" area repeatedly.  I can connect to store other

    I cannot make an in-app purchase of gems in War of Clans.  I keep getting the message that I "cannot connect to ITunes store."  I have followed the help message in the in-game settings a number of times, to no avail.  I can connect to the Store in every other area of my IPad.  Suggestions please?  Thanks!

    Kaitlyn255 wrote:
    I've been trying to complete an in-app purchase within the game "Nemo's Reef"
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT4009 Cannot make an in app purchase

    I am unable to make an in app purchase for an called "Game of War." I've even tried using several different Apple ID's but it still hasn't worked. It gives me the message "unable to make pirchase go too www.appole.com/support/iTunes/ww/. for more assistance. Anyone encounter this before? If so how do I solve it

    We are fellow users here on these forums, we won't know why you are getting the message to contact Support - if you haven't done so then you will need to do as the message tells you :
    - go to http://www.apple.com/support/itunes/ww
    - click on your country's flag
    - click on the Contact Support at the bottom of the left-hand column
    - click on Contact iTunes Store Support on the right-hand side of the page
    - then Purchases, Billing & Redemption

  • HT4009 Cannot make my in-app purchases!Why?

    I Have a Game CSR Racing.
    FIrst I was able to make 2 in-app purchases and now it says contact iTunes support in-app purchase fail!
    What should I do now?
    Help me!

    I am having the same trouble you are..did you find out anything, please let me know!!!

  • HT4009 My ipad is a ios 6.1.3. I'm trying to make an in-app purchase. After entering my Apple ID, a box opens stating i cannot make the purchase, because the ipad connot connect to the itunes store.

    I'm trying to make an in-app purchase, but after entering my apple ID, amessage comes up stating I cannot make the purchase. That the ipad is not connected to the itunes store. My ipad is connected via wifi through the hotspot on my iphone. The ipad is also connected to my laptop with itunes opened. I don't understand what the issue is.

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • In a game i'd like to make an in-app purchase but everytime i select the purchase i'd like it says "Purchase fail cannot connect to Itunes store". I am logged into my itunes store what do i do?

    In a game i'd like to make an in-app purchase but everytime i select the purchase i'd like it says "Purchase fail cannot connect to Itunes store". I am logged into my itunes store what do i do?

    Just make sure if it wifi is connected. if this doesn't work reboot your iPhone. If it's still doesn't work contact the game service center or something. lastly, make sure u have your credit card sign in. hope this help.

  • HT4009 When trying to make an In-App purchase it says Purchase cannot be completed. Why?

    When trying to make an In-App purchase it says Purchase cannot be completed. Why? It has always worked.

    rockyboy223 wrote:
    I thought the question was implied.  How do I get this fixed so I can make the in-app purchase?
    By doing exactly what it said to do and what you have alrready done:
    "Please contact Itunes Support to complete this transaction"
    This is an issue with itunes support.  You have done all you can do

  • HT3702 Anytime I try to make an in app purchase only for master of dragon it says cannot connect to iTunes Store. I have don't it multiple times recently and all of a sudden it has not let me purchase anything.

    I cannot make anymore purchases on an app I have downloaded (master of dragon). It just started happening when I changed my cc payment information. It says sorry cannot connect to iTunes Store. And says cannot connect to itunes store(0). Please tell me what am I to do.

    rockyboy223 wrote:
    I thought the question was implied.  How do I get this fixed so I can make the in-app purchase?
    By doing exactly what it said to do and what you have alrready done:
    "Please contact Itunes Support to complete this transaction"
    This is an issue with itunes support.  You have done all you can do

  • My iPhone says cannot connect to iTunes Store when I try to make an in app purchase. What do I do?

    My iPhone says cannot connect to iTunes Store when I try to make an in app purchase. What do I do?

    I have also this problem iam trying to purchase gems but i have message says cannot connect to itunes stores then another msg purchase failed

  • When I try to make an in-app purchase, it says it cannot complete the transaction.

    So, I downloaded the app Roblox mobile and tried to make an in-app purchase with it, and it worked the first three times, but when I tried a forth time, it said "Please contact Itunes Support to complete this transaction"   I then tried purchasing an app, and I was able, same with songs.   But not with the in-app purchase.  I do not use credit card, but I just got a few Itunes gift cards and I'm using those.  I have redownloaded the app and tried over and over, and even waited a day, but it still doesn't work...   its an Ipod 4th Gen and I just got it a few days ago, and there's only about ten apps on it.  I also got the apple account at the same time.  I sent Itunes support a message, but I'm posting this while waiting for their response.

    rockyboy223 wrote:
    I thought the question was implied.  How do I get this fixed so I can make the in-app purchase?
    By doing exactly what it said to do and what you have alrready done:
    "Please contact Itunes Support to complete this transaction"
    This is an issue with itunes support.  You have done all you can do

  • HT4009 I am trying to make an in app purchase but am told purchase cannot be completed

    I am trying to make an in app purchase and am not able too.  What do I do to fix it.  I have a credit on i tunes.

    JVan03 wrote:
    I am trying to make an in app purchase and am not able too.
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Note:  Some In-App Purchases require a Credit Card

  • HT4009 I tried to make an in app purchase, but it says cannot be completed. it used to work, and I do not have restrictions for in app purchase

    as title

    Hi biubiubiubiu,
    Welcome to the Support Communities!
    The article below will get you connected with the iTunes Store Support.  These folks can review your account with you:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933?viewlocale=en_US
    iOS: Troubleshooting apps purchased from the App Store
    http://support.apple.com/kb/ts1702
    Cheers,
    - Judy

  • HT204266 my iphone wont let me make an in app purchases how can i fix this?

    My iphone 3Gs wont let me make an in app purchases
    How can i fix this?
    The restrictions are off
    It keeps saying purchase could not be completed cannot connect to itunes store
    but i can still buy music and other apps in the store on my iphone
    just wont let me do it in apps
    Any help be much appreciated
    Thanks

    Read http://support.apple.com/kb/ts1702

  • How do i change my alternate email? I forgot the answers to my security answer, and now i can't make an in-app purchase.

    I'm trying to make an in-app purchase, but i forgot the answers to my security questions.
    How do change the alternate email address that the security reset code is sent to? I haven't used it in so long that i forgot that i had it.

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

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