HT1933 i did this and itunes opens the help website

i did this and itunes opens the help website

What back-up process have you been using? How old is your iTunes back-up?
It is going to ask you to restore to a back-up in a couple of screens.

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Itunes says "Itunes requires a new version of Apple Mobile Device Support . Please uninstall both Apple mobile device support and Itunes, then install Itunes again." I have did this and Itunes still continues to say this multiple times. Please help me!

My ipod wont connect to Itunes!

Try removing and reinstalling all the Apple software by:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

I just updated my iTunes to the new software. When I plugged it into my computer and it said I need to reset my iPod. I did this and everything on my iPod deleted. Now, it won't let me sync my music or apps back onto my iPod. What do I do?

I just updated my iTunes to the new software. When I plugged it into my computer and it said I need to reset my iPod. I did this and everything on my iPod deleted. Now, it won't let me sync my music or apps back onto my iPod. What do I do?

It doesn't say anything. It runs through the sync process like normal and tells me all of the songs that it's synking. But then when it says I can disconnect it, nothing actually synked.

HT4623 I updated my phone to ios7 and it told me to connect to iTunes. When I did the phone said it needed to be restored. I did this and then iTunes said it can't be as it isn't eligible so now my phone won't turn on. Help please!

I updated my phone to ios7 and it told me to connect to iTunes. When I did the phone said it needed to be restored. I did this and then iTunes said it can't be as it isn't eligible so now my phone won't turn on. Help please!

You can try to restore it via recovery mode as show in the link below:
http://support.apple.com/kb/ht1808

HT5140 I did put another language in input source, and keyboard shortcut, but when I close this window, after opening the mail window, where do I see different language to click on?

I did put another language in input source, and keyboard shortcut, but when I close this window, after opening the mail window, where do I see different language to click on?

You switch keyboards by going to the " flag" menu at the top right of the screen.

TS4057 I did this and now my videos are not working. They show the pictures aren't there on some and on others it shows they are there, but doesn't show them in the player. When I try to Share anything it just says Waiting for Processing for hours. What d

I did this and now my videos are not working. They show the pictures aren't there on some and on others it shows they are there, but doesn't show them in the player. When I try to Share anything it just says Waiting for Processing for hours. What do I do?
I also got Motion and can't figure out how to use it with Final Cut Pro X. Any help woud be great. Thanks

I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue.

If I want to open the same website in a second tab and press Ctrl+T and start typing the website title or URL, why does Firefox 4 insist on switching to the first tab? Is it possible to turn this off?

I regularly need to open the same website in two tabs, to be able to view changes made between opening the first and second tabs. In Firefox 3.x I could press Ctrl+T and start typing the website title or URL, which would be auto-completed by Firefox. This enabled me to quickly open the same website in a second tab. Firefox 4 does not do this, instead it wants me to switch to the existing tab. This is not what I need.
Of course it is possible to open the same website in a second tab via e.g. a bookmark, but this takes more time and effort. It would be great if I could select Firefox's behavior in this situation.

To create a duplicate of an existing tab in Firefox 4, do one of the following:
*middle-click the icon on the left end of the URL/Location/Address Bar
*hold down the Ctrl key and drag the tab until a small arrow appears at the border between tabs, then release the mouse button, then release the Ctrl key.
 
 
You have multiple Java Console extensions because Java did not clean up after itself when updating; Firefox button > Add-ons > Extensions OR, using the Menu Bar, Tools > Add-ons > Extensions:
*Java Console 6.0.17, Java Console 6.0.19, Java Console 6.0.20, Java Console 6.0.21, Java Console 6.0.22, Java Console 6.0.23
Using the instructions here:
*http://kb.mozillazine.org/Firefox_:_FAQs_:_Install_Java#Multiple_Java_Console_extensions
you can delete the following folders:
*{CAFEEFAC-0016-0000-00'''''17'''''-ABCDEFFEDCBA}
*{CAFEEFAC-0016-0000-00'''''19'''''-ABCDEFFEDCBA}
*{CAFEEFAC-0016-0000-00'''''20'''''-ABCDEFFEDCBA}
*{CAFEEFAC-0016-0000-00'''''21'''''-ABCDEFFEDCBA}
*{CAFEEFAC-0016-0000-00'''''22'''''-ABCDEFFEDCBA}
*{CAFEEFAC-0016-0000-00'''''23'''''-ABCDEFFEDCBA}
You can leave {CAFEEFAC-0016-0000-00'''''24'''''-ABCDEFFEDCBA}
 
 
'''You need to update the following:'''
*Adobe Shockwave for Director Netscape plug-in, version 11.5
*Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
*Shockwave Flash 10.2 r152
#'''''Check your plugin versions''''' on either of the following links':
#*http://www.mozilla.com/en-US/plugincheck/
#*https://www-trunk.stage.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#*There are plugin specific testing links available from this page:
#**http://kb.mozillazine.org/Testing_plugins
#'''Update Shockwave for Director'''
#*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
#*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
#*When the download is complete, exit Firefox (File > Exit)
#*locate and double-click in the installer you just downloaded, let the install complete.
#*Restart Firefox and check your plugins again.
#*'''Download link and more information''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''if you have it already installed'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do NOT have Adobe Reader installed'''):
#**SAVE the installer to your hard drive (save to your Desktop so that you can find it after the download). Exit/Close Firefox. Run the installer you just downloaded.
#**Use either of the links below:
#***https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox ''(click on "Installing and updating Adobe Reader")''
#***''Also see Download link''': http://get.adobe.com/reader/otherversions/
#*After the installation, start Firefox and check your version again.
#'''Update the [[Managing the Flash plugin|Flash]] plugin''' to the latest version.
#*Download and SAVE to your Desktop so you can find the installer later
#*If you do not have the current version, click on the "Player Download Center" link on the "'''Download and information'''" or "'''Download Manual installers'''" below
#*After download is complete, exit Firefox
#*Click on the installer you just downloaded and install
#**Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
#*Start Firefox and check your version again or test the installation by going back to the download link below
#*'''Download and information''': http://www.adobe.com/software/flash/about/
#**Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
#**Use IE to go to the above site to update the IE ActiveX
#*'''Download Manual installers'''.
#**http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
#**Note separate links for:
#***Plugin for Firefox and most other browsers
#***ActiveX for IE

I have updated to the latest version of iTunes (11.2.2.3). However, when I connect my iPod it shows in My Computer and iTunes opens automatically when the iPod is connected but the device doesn't show in iTunes. Any ideas?

I have updated to the latest version of iTunes (11.2.2.3). However, when I connect my iPod it shows in My Computer and iTunes opens automatically when the iPod is connected but the device doesn't show in iTunes. Any ideas? I am on Windows 8.1 and my iPod is a Classic

Hi murr18140,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with your iPod classic not being recognized in iTunes for Windows:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363?viewlocale=en_US
I hope this information helps ....
- Judy

I have a Macbook Pro that I have just renewed and transferred over my old hard drive (also from a Macbook Pro). Now when I turn on the computer and ITunes opens I get error (-50) and then error 5002 when I try to sign in to ITunes Store - Help!

I have a Macbook Pro that I have just renewed and transferred over my old hard drive (also from a Macbook Pro). Now when I turn on the computer and ITunes opens I get error (-50) and then error 5002 when I try to sign in to ITunes Store - Help!
My dealer has tried and failed (twice) to correct this and I have tried deleting the two items in the Itunes folder but no luck!

were you able to get help on this? I need help on error 5002 as well. thank you

Started update today when i had a look at ipod later it had connect to itunes pic on screen did this then itunes said it has detected an ipod in recovery mode and to restore it done this it fails because of error 3194 and is currently not responding help!

started update today when i went back to ipod it had on screen pic of connect to itunes did this itunes detected an ipod in recovery and needed restored did this and error 3194 coming up ipod is currently stuck in recovery mode help!

3194-How do I reset the hosts file back to the default?
iPhone Error 3194 - How to Fix iTunes Error 3194?
Fix Error 3194 from iTunes during iPhone restore
iTunes: Specific update-and-restore error messages and advanced troubleshooting

HT4097 In regards to the above. I go all the way through, even to the point of downloading the restore. It completes the downloand and I get an error stating the download software is corrupt try again. I did this 5 times with the same result. Can anyo

My wife has an iPad 2. She recently tried to update the OS via wireless internet. The system became totally unresponsive. I finally got the apple logo to come up on the screen, but nothing else. I went online and found out that I could possible restore the system to the original factory settings. I held down the home button and plugged in the USB cable which was connected to my iMac. I went through the restore download to restore the system to factory setting. After the download was complete I ge the following error iPad Software download is corrupt. Disconnect and try again. I did this 6 times with the same result each time. I ensured the iMac was running the latest version of iTunes. I really need some help with this.....can anyone help me please!

Welcome to the Apple Community.
I have seen previous versions mentioned in a pop up message before on iCloud.com, but I'm not really sure at all how it would help, as I couldn't get it to do anything.
The best advice I have at this time is to back up your work on your iOS device by regularly saving it to iTunes, if anything goes wrong you can then either load it into the numbers app again on the device or recover it via iTunes on your computer.
My syncs are immediate, I never get chance to see if it works in the background, sorry.

Thank you for approving my feed iTunes . The only problem is, there is no art work, even though artwork was submitted correct sizes and formats were used. Why is this and how can the problem be rectified?

Thank you for approving my feed iTunes . The only problem is, there is no art work, even though artwork was submitted correct sizes and formats were used. Why is this and how can the problem be rectified?

Thanks for getting back. Hadn't got round to re uploading the amended feed. I just did it now.
The only thing is, Feed Validator doesn't like it because of the picture size, and a couple of other things, it reeds the following:
Sorry
This feed does not validate.
line 22, column 14: width must be between 1 and 144: 1400 [help] <width>1400</width>
 ^
line 23, column 15: height must be between 1 and 400: 1400 [help] <height>1400</height>
 ^
line 25, column 21: XML parsing error: <unknown>:25:21: not well-formed (invalid token) [help]
<itunes:image href=http://www.whiteberg.com/Wdotfontitunes2.png" />
 ^
In addition, interoperability with the widest range of feed readers could be improved by implementing the following recommendations.
Your feed appears to be encoded as "utf-8", but your server is reporting "US-ASCII" [help]
line 4, column 114: Self reference doesn't match document location [help]... dcast.xml" type="application/rss+xml" />
 ^

Did Lion's iTunes remove the video menu options to increase size and reduce size?

Did Lion's iTunes remove the video menu options to increase size and reduce size?
Is the ability to shrink or expand the video window from a menu item now really gone?

Itunes has not changed in Lion in this regard, you can still go to fullscreen from the menu, and use your input device to make the video window larger and smaller. does that help?

Somehow my iTunes app has been put into the trash. How can I get this and all of the stuff that was in it back to my Application folder? I try to drag it out of trash, but it won't work.

Somehow my iTunes app has been put into the trash. How can I get this and all of the stuff that was in it back to my Application folder? I try to drag it out of trash, but it won't work.

Also, when I do try to drag it out of the Trash to put it back into Applications (on the Finder sidebar), it asks me to authenticate with the administration password. I enter it, and then a window appears saying that I can't do that because I do not have permission to modify iTunes. Please help.

Have a new PC desktop with 4 hard drives, new c, d and old c, d, My ipad library is in old c, how to get my itune open the right drive, it keeps on open in new c drive.

Have a new PC desktop with 4 hard drives, new c, d and old c, d, My ipad library is in old c, how to get my itune open the right drive, it keeps on open in new c drive. It said my computer is not authorized. I want to move all the old c to the new c drive, or get the itune to open my old c drive when I log in.

might be some help on one of these links.
Windows - Change iPad default backup location
http://apple-ipad-tablet-help.blogspot.com/2010/07/change-ipad-default-backup-lo cation.html
Windows - Changing IPhone and iPad backup location
http://goodstuff2share.wordpress.com/2011/05/22/changing-iphone-and-ipad-backup- location/
Sync Your iOS Device with a New Computer Without Losing Data
http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
https://discussions.apple.com/docs/DOC-3141
 Cheers, Tom

HT1933 i did this and itunes opens the help website

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