HT1933 I have tried to report a problem about a purchased that I was charged for that I did not approve.

How do I get a refund for 4 items that I was charged for? 

We are all itunes users just like you.
Contact itunes support and ask for a refund

Similar Messages

  • TS1470 All of the indicators you suggested I have verified.  Yet last night when I purchase a song by Il Volo (and was charged for it) - it did not download as purchased.

    I purchased song last evening (Il Volo) and was charged for it.... yet it did not download.  Help

    Okay, you need to contact support definitely about what's going on. Here is a form that will send an e-mail into support for you:
    http://www.apple.com/emea/support/itunes/contact.html
    As far as the prices, the difference is likely the laptop version is the SD version and the iPad one is available in HD. That's the only reason you'll see a price difference. It has nothing to do with the device with movies/movie rentals. Apps yes, these no.

  • I'm trying to report a problem about a download which didn't work and I'm being charged for it.

    I'm trying to report a problem about a download which didn't work and I'm being charged for it.

    Store > View My Account > Purchase History > Report a problem.
    Contact the store and explain the issue. They should be able to reissue your download or take whatever other steps are necessary to resolve your problem.
    tt2

  • I have purchased bag of gems for game clash of clans. My credit card was charged twice but i did not receive any bag of gems

    I have purchased bag of gems for $9.99 in game clash of clans. I saw the message ithat the order is not completed, i did it again, my credit card was charged twice but i did not receive any bag of gems. Please advise

    If you haven't received the item then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • Charges have been made to my bank account from iTunes that I did not make .  How can I speak to someone about this matter.

    I have charges madero my bank account that I did not make.  How can I speak to a live person?  I show nothing on my account as purchased.  The purchase on bank account says itunes store purchase.  I think someone hacked my account.  Any help?

    Call your credit card company immediately and dispute the charges - sounds as though someone has used your credit card especially since there is nothing showing on your account as purchased.

  • I'm trying to report a problem with a order i place and paid for but didn't recieve how do I do it?

    I'm having troble reporting a problem with something I ordered from the itunes Store. Please help?

    You can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I tried to download Adobe Reader and it said that I did not have sufficient privledge

    Hi- I just tried to download Adobe rEader and it said that the download was unsuccessful as I did nto have sufficient priviledge.

    Download the full installer from http://get.adobe.com/reader/enterprise/ and save it to disk, then close all browser windows and run the downloaded installer.
    You must either login to an Adminstrator account to run the installer, or right-click on the downloaded installer and select 'Run as Administrator'.

  • TS1702 i have been charged for things i did not purchase

    i have charges in my email on things i have NOT rented bought and i cant reach a live person u make it impossible to track and work with apple with basically NO customer support! please help zero dk 30 is one i have never looked for and i bet there will b more please contact me.
    <Personal Information Edited by Host>

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • I have been charged for apps i did not download

    I have been charged for apps Idid  not download.

    This happend to me too. 10:30 am on March 4 an app was purchased, using my store credit and charging the remaining amount to my bank. I don't even have a smart phone that has apps. I have sent a request to Customer Service. Itunes has a security problem.

  • TS1424 I ordered a book on my Ipad this a.m. and I kept getting my security number on my credit card was invalid.  I tried 3 times. Now the card co. says I was charged for 3 books.  I want one book but I do not want the other 2. PLEASE HELP!!!!

    I ordered a book on my Ipad this a.m., while doing so I kept getting that my security code number on the back of my card was invalid.  I tried three times to get it to work. When I called the credit card company I was told the book was ordered three times.  Can you please remove two of those books from my credit card?

    Apple itself does not respond to questions on the Apple Support Communities forums.  Responses come from other Apple product users like yourself.
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

  • TS1702 I have been charged for something I did not purchase twice on the same day!  I would like to speak with a human not a computer!  I am considering canceling my itunes account.  I need to speak with a human

    I need help with my account!  I need to speak with a real person!
    <Edited By Host>

    http://www.apple.com/support/itunes/
    We're all just users here like you.  It's also a very bad idea to post personal info like your phone number on a public board like this.  (I've referred this post to a Moderator to have it edited out for your security)

  • I have charges on my account that I did not approve. Someone please contact me.

    I was charged double for a purchase I made. Can someone please contact me.

    Welcome to the user to User Technical Support Forum provided by Apple.
    For your issue... Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT5085 i am being charge for app i did not order. i have ben charge $10.82 this is not the frist time.thank you

    hi, i am being charge for app i did not order this happer every month i was charge $10 .82

    If you are being charged every month then it might be an auto-renewing subscription, in which case there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

  • How can I delete purchases from my itunes account that I DID NOT PURCHASE I have tried everything for a VERY LONG TIME please please help

    I have had an iTunes account for 3 years. I have tried for at least two years to delete these purchases that I did not purchase off my iTunes downloads. I have tried everything. I took iTunes off my computer, redownloaded . I have tried deleting and removing them. I do not know how they got there but everytime I go to download anything these 8 purchases start to download. I then have to pause them all and back to the agganizing termoil of trying to delete them off my account. Can you please please help meI am beyond aggrevated because nothing I do deletes these things off, and I have tried for two years with no results but more aggrivation.

    I would contact Apple Support either on the phone or via e-mail and have them check if they could remove these questionable purchases off your account.
    There is currently no way to do this on your own.
    And re-installing iTunes does not help as all the purchase info is stored on Apple's servers.

  • TS1702 The lexis nexis dictionary app apparently isn't supported by the new ios system. I tried to report a problem but it lead me here. Please advise.

    The lexis nexis dictionary app apparently isn't supported by the new ios system. I tried to report a problem but it lead me here. Please advise.

    Lexisnexis appears to have chosen not to provide the dictionary app any longer.
    I suggest you contact Lexisnexis support at http://www.lexisnexis.com

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