HT1933 I paid for an app which said I can watch certain tv channels,after paying£1.49 for it and downloading it ,I see it hasn't got the channel which app developer said I can watch,hw can I get my refund?

Hw should I get my refund from Persian tvbox?

You've contated the developer ? If you have and they can't/won't help then then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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I bought an app which was free. To get the full version I then paid for it. I used it for months and now it's saying I have not got the full version and I no longer have access to the full app like I used to.

I bought an app which was free. To get the full version I then paid for it. I used it for months and now it's saying I have not got the full version and I no longer have access to the full app like I used to.

Try contacting the app support of the particular app your using.
Most apps have an app support button on their app page within itunes.
If they wont reply within a reasonable amount of time and you feel like the particular app developer has cheated you, bring the issue forward to apple care.
Note that app developer have their own customer support.

I've just downloaded a sd movie from iTunes with my ipad but the movie will only play for 13s then a msg comes up saying "could not load video! I've paid for it and downloaded the whole thing ! Can anybody help me pls?

I've just downloaded a sd movie from iTunes with my ipad but the movie will only play for 13s then a msg comes up saying "could not load video! I've paid for it and downloaded the whole thing ! Can anybody help me pls?

Hello Lcw2610,
I would recommend deleting the affected movie from your iPad, and redownloading the movie.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Download past purchases
http://support.apple.com/kb/HT2519
If the issue persists, please do report the issue to the folks in our iTunes Store.
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen

I paid for Lion and downloaded once to my lap top. Now I want to download to my IMac

I paid for Lion and downloaded it to my lap top and now want to download it to my IMac and cant' find it on ITunes anywhere. Where is it?

Lion is not in iTunes. It is in the Mac App Store. Be sure to sign in with the same Apple ID so you don't have to pay twice.

Ibought an Ebook paid for it clicked download when told. Now I cannot find the book, where is it on my iPad?

I bought an E book, Living with polimialgya reumatica by Sarah Heynes .
Ihave paid for the book. I have my order number
I sendt mail to both ***** and ******
At Sarahs I signed up for a free 10 course about living with PMR
The mail come OK
It would please me a lot if you could advice me wher to look for the book.
Enjoy your coffee
Kolbrún Gunnarsdóttir
<E-mails Edited by Host>

Where did you buy this book from? If you bought it in the iBooks Store, you will find the book on the Bookshelf in the iBooks App. If you are in the store, tap on the word Library in the upper left corner to get to your downloaded books.

HT1491 I bought a movie, paid for it, and downloaded it. The movie used 1.2 gb, but I don't know where to locate the movie on the Ipad 2 to play the movie.

When I download a move after I purchase it, where do I find the movie on Ipad2 to watch it?

On the iPad home screen, there is an App called "Videos" with a little picture that resembles a hollywood clapboard. Tap that to open it up, and you should see your movie in there.

HT1904 How can I get a refund for apps in the apple App Store that do not work and are not what they said they wer

How can I get a refund for apps in the apple App Store that do not work and are not what they said they wer

You've tried deleting and redownloading them and seeing if they then work and tried contacting the developers ? If you have and they can't/won't help then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT201272 I bought Guerrilla Bob HD for iPad and download was cancelled and said" please connect to Wifi connection for downloads 50MB over". I can't find the purchased app in my app store

I bought Guerrilla Bob HD for iPad and download was cancelled and said" please connect to Wifi connection for downloads 50MB over". I can't find the purchased app in my app store

SkyDaughter29 wrote:
My current situation: I have soooo many texts on my iphone and I haven't deleted many because I need the information contained in them for future reference and for legal purposes. I would really like to find a means and way to save them other than on the phone itself. I've done searches for various apps yet I'm not finding what I think I would need. It appears Apple does not sync the texts between the iphone and my MacBook Pro.
Try the computer apps PhoneView (Mac) or TouchCopy (Mac & PC):
http://www.ecamm.com/mac/phoneview/
http://www.wideanglesoftware.com/touchcopy/index.php
Best of luck.

HT5149 I purchased Final Cut Pro X App on the Apple App Store and was wondering how I also get it downloaded on my ipad#2-- AS WELL-.. I paid for FCPX and want it on both my Macbook Pro, and my iPad2, can i do this, if so how?

I purchased Final Cut Pro X App on the Apple App Store and was wondering how I also get it downloaded on my ipad#2AS WELL….. I paid for FCPX and want it on both my Macbook Pro, and my iPad2, can i do this, if so how?

There's no way FCP X will run on an iPad - sorry.
Look at the system requirements:
http://www.apple.com/finalcutpro/specs/
Andy

HT204266 I was trying to buy an app from the apple store, it asked for confirmation , when I re-entered my credit card details, got the message that your payment method is not valid!!!! How can I fix this problem?

I was trying to buy an app from the apple store, it asked for confirmation , when I re-entered my credit card details, got the message that your payment method is not valid!!!! How can I fix this problem?

Is this a pre-paid card thing? Or different billing address than your iTS account?

How can I get a refund for unwanted app?

My kids downloaded an extension of an app, made for kids, that cost $100. They thought it was free, until I got the bill. How can I get a refund for this and remove the app? This is wrong on so many levels, beginning with having a free app for kids luring them to a ridiculously priced one. Any help is appreciated.

You posted in the Mac computer OS X Tiger 10.4 forum. You don't provide enough info. Was this an iPad app, iPhone app, an iPod app purchased from the iTunes store? Or an app purchased from another source?
The remedy - don't give your kids the password and answer to security questions.
If purchased from the iTunes store, there's a link on the invoice.
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

How can I get a refund for an unwanted app that I just purchased?

How can I get a refund for an unwanted app that I just purchased?

Click here and ask the iTunes Store staff for a refund. Consider whether or not you want to do this now carefully first; if they grant one, you'll need a very good reason to get another from them.
(111524)

How can I get a refund for an in app purchase I did not want?

How can I get a refund for an in app purchase I did not want?
The app took over $35 from my account and there is no way this was authorized. Please advise on how I can recover these funds.

They did the same thing to me on 12/24/11. Apple overcharged me 3 times my purchase amount and have caused my bank account to be overdrawn!
I called my bank to make a statement of unauthorized charges AND filed a complaint with the FTC (Federal Trade Commission). Apple provided no way to contact a live rep and the email reps have been useless...so they left me no other option.
I think they do this to their customers very often. It is extremely dishonest.
I actually posted the above info on this discussion community earlier today...and Apple deleted it! If that isn't an admission of guilt, I don't know what is.
But seriously...best of luck.

Can I get a refund for an unauthorized app?!

Can I get a refund for an unauthorized app?!

Bunny Shooter appears to have a number of in-app purchases available, for additional levels and features within the game. Make sure your kids didn't purchase a bunch of these from within the app before you start filing complaints. If they did, then the purchases are completely legitimate as far as the iTunes Store is concerned and no refund would be due to you, nor would there have been any sort of criminal activity nor fraud occuring.
For the future, I'd strongly suggest you turn off In-App Purchasing and probably app purchasing completely, so that your kids can't make purchases that you aren't aware of.
Regards.

Downloaded free game for my iPad 2; made several in-app purchases. The game no longer works, it's happen to all users (customers). Deleting and re-downloading refreshes the game to level 1. How can I get a refund?

Downloaded free game for my iPad 2; made several in-app purchases. The game no longer works, it's happen to all users (customers). Deleting and re-downloading refreshes the game to level 1. How can I get a refund?

You can contact iTunes and ASK for a refund. Then make make an exception to their all sale are final policy.
Refunds from the App Store or iTunes - Apple Club
In the future set the restrictions so that in-app purchases are prohibited and that a password is always required.
iOS: Understanding Restrictions

HT1933 I paid for an app which said I can watch certain tv channels,after paying£1.49 for it and downloading it ,I see it hasn't got the channel which app developer said I can watch,hw can I get my refund?

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