HT1933 I tried to do this but came up with error cannot connect to itunes
Help my son purchased something and I need a refund but can't report problem like it says!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
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My itouch is disabled, when I tried to restore it, it came up with Error code 3094. Has anyone had this error code appear for them before and how were they able to fix it?
Thank YouSee SIMPLE easy solution for 1015 3094 3014 21 error
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I am unable to access my iTunes store through my iTunes account. Every time I have tried it gives me an error ' cannot, connect to iTunes'
check to see if you are online
check to see if you can access secured websites (https) on your computer / device
if this is on a computer with windows configuring your antivirus / firewall to not block itunes some times will help, also resetting your tcp/ip might fix it (open command prompt as an administrator, type: "netsh reset winsock" hit enter, restart computer -
Just after updating Draw with Friends, my iPhone got the "Panic, just haning here" message. I tried to reset it and it got stuck on the screen with the usb connect to iTunes. When I connected to iTunes on my Mac, it kept giving an error message that the phone connected could not be restored because it was in recovery mode, recover then connect. The phone wouldn't recover... I finally got it to connect to iTunes by holding down the home and power buttons, connecting to computer and then let the power button off as soon as the apple appeared. It took all night to download the restore for the phone, then when I hit the restore iPhone button, it gets half way done and gives the message" The iPhone could not be restored. An unknown error occurred (14).
Read here > http://support.apple.com/kb/TS3694
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I am a fairly new apple user, just got the new ipad, as part of an evaluation program. I recently did an iOS update and now keep getting the error message:cannot connect to iTunes Store... I tried date changing - no good ... The only thing that worked was to change the DNS setting to 0.0.0.0 as described in another thread. This fix for a day and now still getting the same error message and DNS setting changes do nothing. I have tried the reset method several times to no avail. I'm beginning tho think the ipad wasn't a great idea.... Apple need to attend to this. Like many, I have already wasted too much time looking for a fix. I am part of an IT in education group that will soon be recommending a specific hardware and OS. Could result in the loss of thousands of ipad sales for apple ....
Anyhow... All or any suggestions are welcome :)Also, I've just learned that I can connect to download new apps, but cannot update any apps I've downloaded in the past. How might I go about connecting my reset apple ID with its history from before it was reset? I assume that is the biggest issue.
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what do i do with error (-1202) ???????? help me please and why cant my iphone connect with itunes store ??????????
I had this exact issue. However, I was not even able to "see" the pending downloads when I tried fixing them using the solution above.
In another thread, I saw that someone mentioned an issue with the use of the "&" (ampersand) symbol in your appleID information. I had recently changed my name and it did include the & symbol in my name (not the appleID itself). I replaced the ampersand with the word "and" and saved. I then went to the iTunes store and logged into my account there and made the same change on my billing name.
Voila! I could now access the 7 pending downloads on my desktop Mac and download them, and all iPhone/iPad/Ipods were again able to download from the app store.
incidentally, I had several support tickets open on this issue and never once did the Apple person even suggest that this might be the issue. -
Help me.. how to solve it. I already sign in the Apple ID.
Well folks I finally got my "can't connect to iTunes" issues fixed. Seems that there was an unauthorized change to my email address and account therefore not allowing mr to connect to iTunes.
Here is how I got it fixed.
1. Contacted iTunes store support
2. Followed their instructions and replyed with the following info:
An order number from one of my purchases
Last 4 digits of the c.c. Used for the iTunes store acct
Answer to one of my security questions
And 2 items from this list.
Birthdate
Billing address for Acct
Phone number on acct
It was after all of this that they saw that someone had made an account modification back in February when the issue began. Seems they changed my email address just slightly and that is what kept me from being able to sign in and not a password issue. This was likely due to a phishing email that came out in conjunction with iCloud asking users to change their passwords to a more secure form by adding a capital and number.
To get all of this cleared up it took about 4 days as we emailed back and forth. I also needed a seperate email address they could use to send me info. Once they determined the issues and went to get them fixed by changing the email address associated with the acct and I created a new password I was able to access iTunes with no issues and even my previously thought lost acct balance was there.
Hope this helps
Crash -
iphone seems to have lost nearly all my photo's because photo album was full. can they be retrieved?
Hi Le_Mac_Admin,
Would suggest you to check the below article that talks about issues when working from networks.
Networks, removable media | Photoshop | CS4 and later
This should be able to answer your queries.
Regards
~ Arpit -
Apps
Go to Settings>General>Date & Time and change the date to a few months in the future and then re-try.
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Getting "cannot connect to iTunes store error from one appleID but another works fine
I have 2 apple ID's, a personal one, and one that me and a couple of coworkers share so that we can share apps we purchase. I cannot log into the shared AppleID from my ipad. I can from my PC so I know it is not an incorrect password or anything like that. I get the error "cannot connect to iTunes Store". Is this because too many of us are logged into the same apple ID at once? I tried changing the password so that it would kick everyone else off, but even with a new password I get the error. I am able to login with my personal apple ID just fine, so I know it's not an issue with my wifi or my ipad software (i don't think). anyone else experienced this and found a solution?
Hello 66ladybird88,
I understand you are trying to access the iTunes Store on your Windows computer but are getting an alert with the number 0x80092013. There is an article that address this kind of alert and has some great troubleshooting steps for resolution. I understand the alert in the article is slightly different than the one you are getting but I recommend the same steps listed.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Resolution
The cause for these issues is a program that monitors the Winsock protocol for Windows conflicting with Apple software. These programs usually use a Layered Service Provider (LSP) that can help identify the particular program installed. The programs that monitor this protocol have a variety of purposes, including security software, content filtering, and optimization of network traffic.
Thanks for reaching out,
-Joe -
HT204266 cannot connect to itunes store when trying to get app updates
Why do I get this message...."cannot connect to itunes store" when trying to get app updates. I have no trouble connecting to store in other area.
Try this http://support.apple.com/kb/TS1702
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cannot connect to itunes store
wifi works and confirmed by accessing google & ew.com
tried reset and removed everything from ipod
still receive error cannot connect to itunes store
did google search and could not find a solution. found other's also asking for help
sent request to apple and received response with list of articles. already tried these and still don't have answer. inluded ipod model and serial number (ma62ll / 9c740wffw4n) thinking this might help them provide a specific solution.
version: 1.1.5 (4b1)
help, i want to connect to itunes,Try:
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight -
I am using a newly purchased Apple TV in a hotel room that has free wi-fi, the Apple TV has detected the network automatically, I am signed in to the Apple iTunes Store, using my Apple ID, and password, but the screen always says "cannot connect to iTunes Store"
Try streaming other content.
If the hotel's network requires login via webpage then it won't actually be connected and you will need to contact the provider to gain access. -
I tried to do this, but I'm getting a message that says I have to turn off find my iphone before I can restore. Since my Iphone is locked, obviously I can't do this. So how can I unlock it?
Put your passcode in to unlock it.
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I have updated my iPhone tithe new software and my phone is now saying connect to iTunes I have tried to do this but iTunes is saying I need to restore my phone help! My phone will now not turn on and only shows connect to itunes
Then connect it to iTunes. Hope you backed it up, because the restore will wipe your phone.
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