HT1933 i use japan apple id to download app and i use hk apple id to buything inside& i finish enter credit card ID but it ask me to contact ITunes

i use japan apple id to download app in japan app atore called puzzle&dragon and i use hk apple id to buything inside when i finish enter credit card ID but it said can'tcomplete my buying and ask me to contact ITunes store

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I want to change my credit card payment but when I signed in,the itunes always said "This apple ID has not yet been used int the itunes store."

I want to change my credit card payment but when I signed in,the itunes always said "This apple ID has not yet been used int the itunes store." And when i clicked the review button, the create apple id appears. Can someone pls help me? Thanks.

FAQ apple id http://support.apple.com/kb/HT5622?viewlocale=en_US
http://support.apple.com/kb/HT1311

I have been trying to download free apps and keep getting error messages about problem with pmts, no matter what credit card I use. Why

Why is this happening? It shouldn't on free updates or apps.

Kimmie65 wrote:
Why is this happening? It shouldn't on free updates or apps.
Based on what you have said so far there is no way to answer your question. You must have a valid payment method on file with the iTunes store, even to download free apps. The payment method is used to verify who you are. The profile information in your iTunes account must match the information for the credit card you have entered.

I am so frustrated and can't get Apple to help. I have charges on my bank statement for Apple ITunes and they occur every day or so. I've removed my credit card number but they continue. How can I stop these? My bank says I have to contact apple.

Please help. How can I get Apple to stop charging my bank for purchases. They are showing up every other day. I removed my credit card number from my account. That has not helped.

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: mailto:[email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
https://reportaproblem.apple.com/
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

My credit card was charged twice how do i contact itunes to fix this problem. apple was no help

I would like to know why they charged my account twice and how to get in contact with itunes to get this fixed ASAP

http://www.apple.com/contact/

HT5787 i buy iphone 4sfrom some friend that's he got it from his friend in canada and me set up software for it from Itunes and it asking now for apple ID that's i don't used it for download apps and me can't open my Iphone right now !! what i should do ?

i buy iphone 4sfrom some friend that's he got it from his friend in canada and me set up software for it from Itunes and it asking now for apple ID that's i don't used it for download apps and me can't open my Iphone right now !! what i should do ?

It's not stolen ,that iphone came from canada to Egypt and me activeted it last night i got the acc from the owner
Thanks for Replay Mr

HT5622 Do you have to enter credit card info to set up an apple id acct? even if I am only using for free downloads and never intend to purchase anything?

Do you have to enter credit card info to set up an apple id acct? even if I am only using for free downloads and never intend to purchase anything?

If you have already created the Apple ID, yes. You can add the card - it will authorize $1.00 (USD) which will be released. At that point, you can then change the payment method to None - Then done.
If you would rather create a different appleID without a credit card, follow the instructions here: http://support.apple.com/kb/HT2534

HT5616 my friend give me his apple id that i use to download apps and then i change the email add and name but i cant change the password. now i update my ios now its asking for the id and password for icloud... i cant open the yahoo id coz its deleted

my friend give me his apple id that i use to download apps and then i change its email add name and address.. now i update my iphone ios then now its asking for i cloud id and password but when i open the email add for that account its been dissabled because its been long time not used... what can i do to activate my iphone???

Please only post one time per issue. Answered in your other post.

My friend give me his apple id that i use to download apps and then i change its email add name and address.. now i update my iphone ios then now its asking for i cloud id and password but when i open the email add for that account its been dissabled beca

my friend give me his apple id that i use to download apps and then i change its email add name and address.. now i update my iphone ios then now its asking for i cloud id and password but when i open the email add for that account its been dissabled because its been long time not used... what can i do to activate my iphone???
iPhone 4, iOS 7.1

Call Apple and ask for Account Security.

HT204053 I'm having APPLE ID. While using in app store it asks Credit Card details, but i'm not having credit card or any(as mention). How to download free apps. pls solve my problem

I'm having APPLE ID. While using in app store it asks Credit Card details, but i'm not having credit card or any(as mention). How to download free apps. pls solve my problem

There are instructions on this page for how to create an account without giving a credit card number : http://support.apple.com/kb/HT2534 - i.e. select a free app an create an account when 'buying' it (this only works for new accounts, not for updating an existing account)

The apple ID created on app store or itune store can be use on my iphone to download apps and games

the apple ID created on app store or itune store can be use on my iphone to download apps and games

Crazy stuff I have a iTunes Card Code and it got accepted! If you want one here: http://linkbitty.com/freeitunes2014

TS2446 So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?

So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?

I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

Im having problems downloading apps and books onto my iPad. I live in Spain but my apple ID and purchases are made through my british account and address, does that make a difference

Im having trouble downloading apps and books onto my iPad. I live in Spain, but I'm registered with Apple in the uk, and use Uk details, does this make a difference? Ive 7.1 GB available… Version iOS 7.1.2.. can anyone help please

Johnathan Burger wrote:
IiTunes user agreement:
The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance.
http://www.apple.com/legal/internet-services/itunes/us/terms.html
substitute any country that your account is in.
It has to do with licensing and copyright laws varying worldwide.
Yes, I know. Which is why I won't argue over it. As I said I've never had an issue with it when travelling.
And Apparently the purchase is working fine for the OP, its the actual download that gets hung up.
Anyway, If the Purchase is going fine, then its more likely an issue with the internet connection.
Are you on Cell service when trying to download rather than Wifi?

HT2204 Althrough I have updated my credit card information, but still unable to use the apple ID.

Althrough I have updated my credit card information, but still unable to use the apple ID.

If you are making use of a "subscription" desktop application the subscription has to be "active" (paid up).
Once your updated info is processed you'll be able to use the subscription application.
As Bernd wrote - Adobe Reader is free (download, install, use).
Be well...

HT4993 I have tried to download apps and a window pops up saying apple id has been disabled. I have reset my password and it is still happening! Help

I have tried to download apps and a window pops up saying apple id has been disabled. I have reset my password and it is still happening! Help

EdwardGlenn wrote:
Lol the U.S.A.
And I would have no way of knowing that since you are not showing a location in your profile. This forum has users from all over the world looking for support.
Anyway, good luck. I hope that you are able to get this resolved quickly.

HT1933 i use japan apple id to download app and i use hk apple id to buything inside& i finish enter credit card ID but it ask me to contact ITunes

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