HT1933 iTunes took 62.89 from my account and gave me nothing !
iTunes took 62.89 from my bank account and gave me nothing ! It charged me twice and revived nothing please refund my money this is not right
These are user-to-user forums, you are not talking to Apple here. You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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I have credit in iTunes but it always uses my credit card. How do I change it plus it use to display the amount of credit I have but that is no longer.
I have credit in iTunes but it always uses my credit card. How do I change it plus it use to display the amount of credit I have but that is no longer.
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Appstore purchase took more money from my account and twice
Hello
I have just bought my first game ever on iPad - Reckless Racing 2 from the appstore (on sale €0,79) and I have used my credit card information for the first time.
Until then i had non credit card information populated.
I clicked buy for the reckless racing and was presented with option to provide the credit card information which I did.
After sucssesfully doing so I received a message from my bank informing of withdrawal of €1,98 and later €0,79.
Does anyone please know why I paid these amounts for a game that costs €0,79?
This is a very bad experience for a first time purchase :(
Thank you.See Here... in particular #7...
Troubleshooting applications purchased from the App Store -
They took 19.99$ from my account but didn't give me the dimonds in Hay Day game then the game supports told me that the problem is from apple not from them
We are fellow users here on these forums, you're not talking to iTunes Support nor Apple. We won't know what terms that iTunes Support think that you violated, but the most common reason is probably trying to use another country's store - you are in the same country as you have listed on your iTunes account ?
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I no longer have a credit card I would like to remove credit cards from my account and redeem my iTunes cards
Changing Account Information
http://support.apple.com/kb/HT1918 -
I formerly had an iPhone 3 with my iTunes account/music on it. I've recently purchased an iPhone 5s. I no longer have the iPhone 3. Is there any way to retrieve music from my account and put on my iPhone 5s?
Yes. Sign in to the iTunes Store with the same Apple ID you used to buy the music in settings on the phone.
Then tap on "purchased" in the iTunes app on the phone and download the music to your new iPhone. -
My mom helped me to create my iTunes account and load it with a 50$ gift card and now I wanted to purchase a one month subscription at the AYI dating web service but apple never let them take money from my account and I was declined,don't know why?
You have posted to the iTunes Match forum, which your question is not related to. I suggest you contact the web site from whom you wish to purchase the subscription.
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TS1389 how to authorize computer in itunes for the purchased from another account
how to authorize computer in itunes for the purchased from another account ??
Use that account's Apple ID and password; the procedure is otherwise the same as authorizing it for the first account. If the iTunes library contains protected content from more than five iTunes Store accounts, you may not be able to fully sync it.
(92807) -
Movie won't download, but it still took the money from my account?
So I downloaded "UP" recently for my son to be able to watch on my itouch. However when I went ahead and bought it, itunes removed the money from my account, but the movie never loaded. My daughter has had Itunes for a while and told me to check under available downloads, but it was not there. I waited for two days and it was still not there, I'm starting to get a little frustrated. I'm not sure what I should do or who to contact, because it's ridiculous itunes drafted my account but I never received my movie.Any help is much appreciated!
Click here and ask.
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HT3702 i want 2 cancel my visa from my account and us itune card pls help me
i want 2 cancel my visa from my account and us itune card pls help me
In order to take the credit card off of the account, you will need to open the iTunes program on your computer, pick the option for store from the left, and then pick account from the right under quick links. In the account you should be able to change credit card type to 'none' and/or add a gift card.
If you are doing this from iphone, ipad, or ipod touch, it will be under settings > store
if you continue having problems, you can contact itunes directly by filling out the form below. they will follow up via email to make sure your account issue is resolved
http://www.apple.com/lae/support/itunes/contact.html -
How do I remove my credit card from my account and still download free apps? because that card is no more good anymore the App Store will not let me download any apps . I no longer have a credit or debit card.so PLS help
On your iPad tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should give you a payments link on your account's page. Or on your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should also be a payment link.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID)
If you don't get the 'none' option on the payment details screen : Why can’t I select None when I edit my Apple ID payment information? -
I want to delete my credit card from my account and only use gift cards. How can I delete my card number?
You'll want to get in touch with ITunes support for this. Normally when you start an account with the CC you can't remove it yourself. But by contacting iTunes they can get that taken off for you.
Use this link to get in touch with the iTunes advisors
http://www.apple.com/lae/support/itunes/contact.html -
How can I get my money back I BUY the Coins in the game fieldrunners 2 HD were cut $ 9.99 $ from my account and did not receive any coins?! No. process MHFQZV02X8 please cancel the operation, collected coins and thank you
Apple does not have a presence here, this is a user to user forum. You would probably have more success contacting iTunes Support at http://apple.com/support/itunes/contact/.
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How do I delete a device from Icloud account? Gave iPhone 4 to a friend and we keep sharing contacts and photos and really don't want to!!!
Change your icloud password. He will delete it himself, once kicked out.
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I am not receiving mail to one of my email accounts. I can send mail from this account and all other accounts seem to be working.
Is this work email account on a BES server?
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