HT1933 Paid for NY Times in iTunes but app not updated

I regularly use the free NYTimes app. I decided to upgrade to the full paid service so I could view the other sections of the newspaper instead of just the free section. I clicked on the subscribe button in the NYTimes app itself and it purchased the subscription using my iTunes account. I got an email confirmation that the purchase was made. Unfortunately neither the NYTimes app nor the NYTimes.com website recognizes that I've made the purchase. I went to the iTunes store to report a problem but I just get taken in a cicular set of links with no clear way to report a problem for in app purchases.

Hi PrincessLeia84,
I recommend going through this article to see if you are able to download your past purchases using those instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
May the force be with you!
- Ari

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HT1933 Paid for NY Times in iTunes but app not updated

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