HT1933 purchase not delivered

How you deal with a Skype charge thru iTune, but not showing up in my Skype account. Is it iTune or Skype problem?
Here is how it came about:
I wanted to buy $4.99 Skype credit using my iPhone but the system did not respond in time. I hang up thinking I can
buy it using my PC. I did add $10.00. For some unknown reason, when I use my iPhone later, the purchase I had tried to
do but hang came back and the $4.99 charge showed up in my iTune account. However, there is no $4.99 credit in my
Skype account. I wonder why and who to ask. iTune is famous to get you the run around with their so called community support
which is pretty much NONE.
I'm give it a try one more time...

"Community support", if you mean these forums, means that you will get replies here only from fellow users, and none of us can do anything about a billing problem. Did you report the problem to the iTunes Store as directed in the support article from which you came? If that didn't generate a response, or it fails for some reason, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report your billing issue to the iTunes Store.
Regards.
Regards.

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