HT1933 The app i want to report has been removed from the app store, but an app with an IDENTICAL interface has cropped up. I need customer services now please.

Ages ago, i bought a app called vdownloader+ which boasted a unlimited downloading fucntion, the app downloads off of youtube and saves the video to the app and makes it viewable offline with no internet connection, and can download off other compatible sites too. Now its disappeared off the app store, i have found out it cannot have unlimited downloads. Annoyed. Now, there is another app on the app store with a different logo, barely different may i add, and IDENITCAL interface. This person must of created both apps, and i'm not getting any responce off of either problem email addresses which where supplied with both apps. (I downloased the lite version of the new app called Video downloader lite -Vdownload. I need assistence filing a complaint and taking this extremly seriously as i got conned into buying an app.
Many thanks.
-Harryeast1

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Similar Messages

ITunes freezes when I try to find songs that's been removed from iTunes media 'locations' but the songs are still on the computer..

I know where to find the songs.. I know how to move them into iTunes.. sh*t still doesn't work. It freezes whenever I try to move the songs back.
iTunes being heavy and slow.. only program on my computer that takes longer than opening internet explorer

iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup?

Well, I bought some gems in Clash of Clans in app purchase function. The money has been deducted from my credit card but the gems didn't come through. What's the problem?

Well, I bought some gems in Clash of Clans in app purchase function. The money has been deducted from my credit card but the gems didn't come through. What's the problem? Please help

If the purchase went through successfully and it's not just a temporary store holding charge on your card, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I rented a movie in the iTunes Store but now when I want to watch it it says; 'cannot load the movie' while it says the download has been completed.. What now? I already payed for it.

I rented a movie in the iTunes Store but now when I want to watch it it says; 'cannot load the movie' while it says the download has been completed.. What now? I already payed for it.

Did you rent the movie on your iPad? Are you trying to watch it on your iPad?
Do you have WiFi connectivity when trying to start viewing the movie?
You should have answered "yes" to all the above. If not, that is probably the source of your issue.

HT201210 Hi, the App Store icon has been removed from my iPad even after synching and updating. Any suggestions on how to get it back to be able to update / purchase apps?

Hi, the App Store icon has been removed from my iPad even after synching and updating. Any suggestions on how to get it back to be able to update / purchase apps?

If you do not have, or remember, the passcode for Restrictions, the only option available to you is to reset the device to factory settings via itunes.

Hi, I want to buy a app on the iPad store, but I don't have a credit card. Any advice.?

Hi, I want to buy a app on the iPad store, but I don't have a credit card. Any advice.?

Buy an iTunes card which are available in many retail locations
as well as on line and redeem it in the AppStore so
you can purchase the app you have in mind. The iTunes
card must be from the same country as the AppStore
you are using which should be the same as your country
of residence.

TS3297 I want purchase the apps in the itunes store, but it was asking the security questions, sadly i forgot the answers. Please help me.

Hello,
I want purchase the apps in the itunes store, but it was asking the security questions, sadly i forgot the answers. Please help me.
Thanks& Regards,
G. Manish Reddy

Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(78298)

Why has PocketMoney by Catamount (which I purchased in 2011) been removed from app store?

Why has PocketMoney by Catamount (which I purchased in 2011) been removed from app store?

Catamount software was a one-person company, run by Hardy Marcia. Sadly, he died at a young age in 2013, here is his obituary: http://www.legacy.com/obituaries/concordmonitor/obituary.aspx?n=harland-arthur-m acia-hardy&pid=165055870. He was a great app developer.
I have extensively searched for and tried practically every money management app out there to replace it. I had major problems with PocketMoney & iOS 8, but subsequent updates to 8 have corrected that. I only experience a crash when switching accounts, which I have come to expect. I even bought a high-end version of Quicken only to abandon it, and its companion iOS app. Quicken does things its own way and you waste too much time trying to get data imported and usable the way you want it.
I still use PocketMoney every day, but also use MoneyWiz by Silerwiz. I was a beta tester for their upcoming V2. There are still a lot of things that only PocketMoney has, like classes and posting future transactions in gray so you will see your cash flow (mine is set for 61 days out), and syncing between devices with images included. However, the company behind MoneyWiz takes their product very seriously and I think it will be around for a long time. Eventually an iOS update will make PocketMoney unusable. If you can get your data out of PocketMoney, MoneyWiz has instructions for importing the data and it comes over very well.
I keep hoping a software company will see the value of PocketMoney, buy it and bring it back. My guess is that Catamount is technically owned by his estate, and would be of value to his family to sell.
The best advice is to backup frequently with the iTunes desktop software. I trust a wired connection more than than WiFi.

HT5622 Hi I have a Macbook air & iPhone 4. what do I need to do if I want to buy a book (ebook) or an application that is not available in the iTunes store in my area i.e. Africa (Egypt)? Do I need to open a different account in the iTunes store in the ot

Hi
I have a Macbook air & iPhone 4.
what do I need to do if I want to buy a book (ebook) or an application that is not available in the iTunes store in my area i.e. Africa (Egypt)?
Do I need to open a different account in the iTunes store in the other area i.e. USA ?
Please advice
Thank you

You can only buy content from your own country's store i.e. the Egyptian store if you are in Egypt - you need to be in a country to use its store, so to use the US store you will need to be in the US and have a US billing address on your account. If there is an app or any other item that you would like to be buy that isn't currently available in the Egyptian store then you can try requesting that it be added, but unless the app's developer or rights-holder agrees to it then Apple won't be able to sell it there : http://www.apple.com/feedback/itunes.html

HT201272 How do I download previously purchased albums from iTunes when the album has either disappeared from my computer or the tunes are not playable? The album shows as purchased on the iTunes store, but not available to download to my authorized devi

How do I download previously purchased albums from iTunes when the album has either disappeared from my computer or the tunes are not playable? The albums show as purchased on the iTunes store, but not available to download to my authorized device. I also have albums that appear in my library, but are not able to be added to my iPod from my computer

When you download something from the iCloud, it is a brand new licensed copy. Your iCloud account just contains a notation that you have this app. It isn't storing an actual copy of the app from your Mac.

When I back up my I phone 5s or my ipad2 camera roll, contacts and documents does this save in the cloud all to view even if a photo has been removed from camera roll?

When I back up my I phone 5s or my ipad2 camera roll, contacts and documents does this save in the cloud all to view even if a photo has been removed from camera roll?

iCloud- Photo Stream FAQ
iCloud- Photo Stream limits
iCloud- How to delete photos from Photo Stream
iCloud- Photo Stream troubleshooting
iCloud- Using and troubleshooting Shared Photo Streams
iPhoto '11- Add, remove, and edit photos in a shared photo stream
iPhoto '11- Create a shared photo stream
There are obviously limits to what can be stored in Photo Stream and for how long.
If she wants backups then she will need something like this: Seagate Wireless Plus.

Features that are not supported by Excel in the browser and interactive reports will be removed from the saved copy

I Created a power view in Excel 2013 and uploaded to my Power BI for o365 site.
But when i click on my excel file it opens in browser,After that i click on File tab its showing me two option
1. Save a Copy
2.Download a copy
When i click on save a copy its showing me an warning below
Features that are not supported by Excel in the browser and interactive reports will be removed from the saved copy.
Continue with Save?
If i continue saving it only saves an excel files with data only not the power view which i want to save with applied filters.
Please help me for this

Just to clarify, when you hit the option of Save As Copy, the whole experience goes into a "read-write" mode in Excel services, which currently doesn't support authoring, just consumption of PowerView sheets.
Two mitigations that come to mind:
1. Download the copy (as Brad suggests), rename the file and upload.
2. Use the send to option of SharePoint online, give the file the right target document library (can be the same as source) and rename the file:
GALROY

Hi. the email application has been removed from my ipad. I don't have back up so how can I get it back?

Hi. the email application has been removed from my ipad. I don't have back up so how can I get it back?

It is not possible to remove the Mail app (or any other of the bundled apps) from the iPad. It's probably been moved to another Home screen or inadvertently placed in a folder. If you can't find it, you can reset the Home screens in the General -> Reset preferences.
Regards.

I made a video in imovie and saved it, now i want to carry on making it from where i left but every time i try to add an image onto the end it just goes tot he wrong part of the movie, how do i just add it onto the end?

I made a video in imovie and saved it, now i want to carry on making it from where i left but every time i try to add an image onto the end it just goes tot he wrong part of the movie, how do i just add it onto the end?

Have you seen my User Tipp here
"Movie Magic" with Stills and Dissolve
When you 'prep' your stills in any 'picture app', you can do a lot of marvel by simply applying dissolves.
In your case, I would create a white document (in Pixelmator, Keynote, Photshop, online at pixlr.com, whatever ...) and another with your logo (and further more ones with additional logos). Drag the jpgs into your iMovie Project and apply dissolves - tadahh! - logos appear on white.

I would like to update Pages from 4.1 to 4.2. I did not purchase it from the App Store but installed it with iWorks. How do I complete the upgrade?

I would like to update Pages from 4.1 to 4.2. I did not purchase it from the App Store but installed it with iWorks. How do I complete the upgrade?

The iWork 9.2 updater is for those using Mountain Lion. Why do you want to update to Pages 4.2 if you're still running Lion? There is no benefit & many users have had problems.
That being said, you must make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. All three applications must be in the iWork '09 folder in Applications. That iWork folder must be named iWork '09. If it doesn't have the '09 Software Update won't find them & the updaters won't work.
Now, choose Software Update from the Apple menu, from System Preferences or launch the Mac App Store & click Updates. You should get a window similar to this screenshot. Now click the Update button next to iWork 9.2.
Alternatively, you can download the standalone update here.

HT1933 The app i want to report has been removed from the app store, but an app with an IDENTICAL interface has cropped up. I need customer services now please.

Similar Messages

Maybe you are looking for