HT1933 What if your child or your child's friends purchased the applicaitons and credits of some applicaitons(games, sports and even gambles) on your child's iPhone? can we apply for the refund of the inadvertenly purchase?

Jim2178: my point is the one who purchased the applicaitons or credit is not the one who is the credit card holder. It means the credit holder didn't permit the account holder to purchase. the problem is Apple requests all the Apple ID account holder to enter credit card information to be granted the Apple account. Does your 13y child have credit card? Of course, it will be the parents' credit card. How to prevent from such inadvertent purchase? My son's friend recently purchased ~S$1,288 applicaitons and credits with my son's iPhone in the past month. It was discovered when the credit card bill is received. What a pitty...

Thanks, I have not but I am going to. I don't know which one I should talk to? Mayme I should send to all 8 persons from iTunes supports. However, I have done the "Report a Problem" with the "advertenly purchase reason" and stated the reason for the refund request on every APP items of the purchase history. It is about 94 items. But, Apple supports(8 of them) replied they have made some exception to refunds(4 of 94) and some requried more time(6 of 94) from the few latest purchses. There are ~180 In APP purchase which represents ~U$900. These cannot be reported the problem. Don't know who I should talk to.
What I am going to do is to reply the emails to [email protected] with the 270 purchase list and tell them what happened. I can only hope that Apple can look into such issue and give some help.

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HT4009 I purchased hipstamatic the other day due to an ad I read. When I tried to use it, it didn't meet my expectations. I'm not going to use it at all. How can I apply for a refund please? Thank you!

I purchased hipstamatic app the other day. When I tried to use it, it didn't meet the expected features it advertised. How can I ask for a refund?

If it's not workins as described in the store then you can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

Why can't I use my brand new iphone5 on my home network in Mac OS 10.7.5 and where do I apply for a refund for my phone?

Why can't I use my new iphone5 on my home network in MacOS 10.7.5 and where do I apply for a refund for my phone?

If you want a refund, take it back where you bought it.
As for the rest of your question, until you give us something resembling useful information, like what EXACTLY the problem is, and what error message(s) you're getting, we can't even begin to guess.

I am in Singapore.I want to buy a ipad on Apple Store online.How to apply for tax refund?

I am in Singapore.I want to buy a ipad on Apple Store online.How to apply for tax refund?

It is easier to get it from the Apple Reseller. They are all over Singapore.
Alternatively, you can get it from the Apple Reseller at Terminal 3 at the airport.
Tell them you must have the GST refund form.

How to apply for tax refund?

I am in Singapore.I want to buy a ipad on Apple Store online.How to apply for tax refund?

Hi...
Contact Apple > http://www.apple.com/sg/support/

I have iPhone4 and Windows 7 Home Premium. My iphone can't backup: message 'couldn't backup because the iphone disconnected'. It started when i wanted to update to iphone3,1_5.0_9A334_restore.ipsw and I received a 3002 error. Exhausted trying everything

I have iPhone4 and Windows 7 Home Premium. iPhone can't backup: message 'couldn't backup because the iphone disconnected'. It started when i wanted to update to iphone3,1_5.0_9A334_Restore.ipsw and I received a 3002 error. Sync seems to work OK. Have exhausted the online discussions and tried everything. Please help

Try runing iTunes in admin mode. That fixed the issue for me. You can either right click on the shortcut on your desktop and choose to run as an admin each time you launch it or go to the advanced tab under security on the program itself and click the run as admin every time.

I got the old iphone, can i replace for a new one??

i have a old iphone which was the first iphone. it,s worn out.....can apple replace for a new one of the same model

Apple has an out of warranty replacement program, the cost in the US is $199. I don't know if any original iPhones are still available under this program(remember, that phone was discontinued sometime ago), but even if they were, why would you spend $200 on a discontinued phone?

I downloaded what I think is a Trojan to my ipad2 from the ios email client. It was this scam: We attempted to deliver your item. and then you download a link. How can I check for it?

I got a package delivery notice from my email and stupidly clicked the link. It locked my screen for a minute and all seems to be fine, but I see it's a password trojan. How can I find and get rid of it if its there.

Due to the same security features that mean there's no malware capable of infecting an iPad that hasn't been jailbroken, there's also no real anti-virus software for the iPad. The security of iOS (specifically, the sandboxing feature) would not allow an anti-virus app to scan your iPad. There are a few anti-virus apps, but they can only scan things external to your iPad, such as your e-mail or Dropbox accounts.
So, in short, yes, you're just panicking.

I have 4 charges of the exact same amount on my debit card account and I DID NOT make them. How can I get iTunes to refund my money?

I tried entering in a new debit card number into my iTunes account yesterday, from my ipod touch. For some reason it was telling me the information I entered does not match my bank account. I tried 3 or 4 times, but to no avail. I figured I would wait until I was at home & do it from my home computer. About 5 minutes after putting my ipod away, I got a call from my bank saying that there are 4 charges of the exact amount that were charged from iTunes just minutes after each other and they wanted to make sure they were not fraudulant. Well they ARE!!! I did NOT authorize any purchases and now I have 4 charges of $34.78 made to my bank account that I didn't make. ITunes only offers online support...ERRRR!!! My bank told me that it is iTunes responsibility to refund the charges. WHAT DO I DO?????????
Very frustrated...ERICA B

I just got back from Afghanistan and discovered two fresh charges for $40.00 from itunes on my Visa account. I havent bought anything from I tunes in over a year. And sure as **** not worth $40.00. The Bank rep told me this has been happening a lot and credited my account for the $80.00 worth of unauthorized charges. Also had to have my card cancelled and get a new one. Apple itunes had better get their **** together and aggressively put a stop to this. Or I will. In court, if it happens again. This is happening in their name. I see this all over the place and haven't seen a single statement from Itunes. I'm terminating my relationship with itunes until I see they have satisfactorally addressed this. No one rips me off.

Sir i forgot my apple id password and even the secret questions what shall i do now, sir i forgot my apple id password and even the secret questions what shall i do now

sir i forgot my apple password what shall i do even i dont remember my secret question answers.can we delete the account with out any password and make a new one

We are fellow users here on these forums, you're not talking to iTunes Support.
For your account's password you might be able to get it reset via this page : http://iforgot.apple.com
You can't delete an account, and all content that you had downloaded with it will remain tied to it.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset your qesstions : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 (if you can't get the password reset via the 'iforgot' link above then you can try contacting Apple via this page)
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

What is your opinion on short course Java training for beginners?

A 4-day Java training class is being offered to some here that have (0) Java experience. I don't remember who is offering the course, but it's ostensibly designed for beginners and the list of items to learn in these four days runs about like this:
1) Download, setup and learn how to use the Java free SDK;
2) Build robust Java applications;
3) Learn about java Servlet containers ...
... Oh, heck, I don't know, but you get the picture, right?
I have my own opinions about such classes, but I'd like to hear what you all have to say, especially since I know a number of you are technical managers.
BTW - the programmers are smart and competent, but so far as I know have never worked with ANY OO language before.
~Bill

abillconsl wrote:
guitar_man_F wrote:
abillconsl wrote:
A 4-day Java training class is being offered to some here that have (0) Java experience. I don't remember who is offering the course, but it's ostensibly designed for beginners and the list of items to learn in these four days runs about like this:
1) Download, setup and learn how to use the Java free SDK;
2) Build robust Java applications;
3) Learn about java Servlet containers ...
... Oh, heck, I don't know, but you get the picture, right?
I have my own opinions about such classes, but I'd like to hear what you all have to say, especially since I know a number of you are technical managers.
BTW - the programmers are smart and competent, but so far as I know have never worked with ANY OO language before.
~BillOuch! IMO, it would be more worth while to spend 4 days teaching about good OO design, independent of language, then to spend time teaching technically inclined people how to download an SDK or IDE, read docs, etc. Any good engineer should be able to pick up the basics of working with the technology well enough without much instruction. It's thinking about programming in a whole new paradigm that's going to be the struggle. That's where the effort should be spent.
- AdamThat's exactly what I say.
Can I assume the term engineer is used loosely? Because none of us, to my knowledge can qualify as engineers ... either the Casey Jones type, or any other ;o). We're all simply application programmers here.Yeah, slip of the tongue. I tend to say engineer because I dislike the term "programmer". "Programmer" doesn't do a good job of expressing everything that is involved in what most of us do.
A.

Is there a limit to the size and/or resolution of an image that iPhone can display?

I navigated to a url of a PNG with a file size of about 3MB and resolution of 5050×2383px. When I was viewing it in Safari, I was able to zoom in all the way just fine. However, after saving the image and viewing it through either iPhone's native Photos app or an app called Photo Viewer Lite, I realized the the image was displaying at about half its original size. I was unable to zoom in all the way. I plugged the device into my PC to see if the image was saved unmodified and it was.
Could you please clarify this.
Thank you.

Thank you for getting back to me on this... my slides are set for 1024 x 768 does making it that size reduce the mega pixels of the image? The slide show I have going now is 3.88 GB is this to big for Keynote... things are really running slow here...
thank you
Mark

Who can I contact for a refund/credit?

I've been dealing with this mess for over a month now: http://community.spotify.com/t5/Desktop-Mac/Spotify-shows-only-the-first-track-I-play/td-p/10811I FINALLY heard back from support, but when I asked them about getting a refund and who I should speak with, they completely avoided the question. I want a refund because the product I pay for DOES NOT WORK. If there's no one I can contact at spotify, then what about the better business bureau or something similar? Never in my LIFE have I dealt with a company that cares so little for their customers.

quinonm90 wrote:
I AGREE i was given a free month trial, which never went through successfully only the payment part..... the next 30 days were all regular spotify no premium, i checked my paypal subscriptions to make sure spotify wasnt on there. 30 days later... bam you've been charged for spotify. no free trial no nothing, just straight took my money and haven't contacted me yet. Some SERIOUS thieves lets see how long they take to answer my refund question. I'll never ever even think about going premium on a site with no customer service
Hey! Welcome to the community :)
You will need to get in touch with the customer services team directly using the online contact form and they will be able to investigate this for you. All billing/refund requests are dealt with by them directly and not here on the community since private details are normally required. If you got charged after 1 month, then you did activate a premium trial, but it sounds like you might have done so on the wrong account (since its easy to have two).
If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.
Peter

Better battery comparison - what are your thoughts.

Most people are judging their battery usage by times of day. I want comparisons by usage. Go to settings/general/usage and it will tell you the usage since "time since last full charge". What are your times....Mine are for today since I charged overnight.
Usage 3:12 hours
Standby 7:59 hours
Batter percent 46%
Most of my usage has been twitter or email. A little bit of game usage.
(yes I realize there are other threads of battery comparison but they are all comparing how much batter they have during times of day but that is dumb because there is no telling what you have been doing with your phone.)

Hi there, i have recently bought a new iphone 3GS and i'm seeing the same resaults for my battery and i own a 3G as well which my wife now uses and ive noticed that after upgrading to 3.0 its battery was depleting a bit faster then when it was on 2.2.1.
I logged my 3GS and i got in one day
Usage : 6 hourr/ using wifi most of the day, internet use, mail, ipod, SMS, and watched about 40 minutes of video.
Standby: 12 hours
after all that it died and shut off.
I've tried draining the battery twice now to condtition my battery and i saw about a 7 percent jump each time so maybe that is working. I was getting about 4 and half hours hours before i conditioned and then about 5:45 mins and then about 6 hours.
I do remember last year when 2.0 came out my 3G had terrible battery life, very similar to what i'm seeing with my 3GS, and 2.0 was fixed with a firmware, so i only hope that the first firmwre will address this issue.
Or apple could just tell us the truth that the new phone has worse battery life then last yeasr model.
I did a percentage stat of life i was getting by 1 percent and i found that for each percent that depleted i got about 3 minutes and 45 seconds. If i was on 3G and surfing or checking email, i was getting about 2 minutes and 34 seconds, i literally could watch my battery depleted like i was driving a hemi and watching the gas gauge go down. So if apple claims that your supposed to get about 9 hours of regular usage on wifi or just playing movies and music and games, and 5 hours of usage on 3G, there must have some sorda super model we all dont have!!!!?????

Video-gaming: What's your favourite ever gaming moment/memory?

Hi guys,
So, this week we've had some great discussions around gaming and today is the last one
What's your favourite ever moment or memory?
For me, it was completing this level of Crash Bandicoot called 'Crash Crush'. You had to run towards the screen while a boulder chased you, as well as dodging emerging pits! It was almost too much for my 9-year old self to handle
What's you favourite gaming moment or memory? Was it was shock twist? A difficult achievement? A funny design? Sound off below!

lovemyphone wrote:
Couldn't stop laughing at your comment @Cleoriff little blue idiotIt would have sounded so much better had I used B*****r or B******d but I am too much a laydee

HT1933 What if your child or your child's friends purchased the applicaitons and credits of some applicaitons(games, sports and even gambles) on your child's iPhone? can we apply for the refund of the inadvertenly purchase?

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