HT1933 Why can you not resolve an app purchase  problem simply ! As you have done in the past

Why can you not resolve an app purchase  problem simply ! As you have done in the past

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
If you have a problem with an app that the developer can't/won't help you with then you will need to contact iTunes Support, either as described on the page that you posted from, or via the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem

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