HT1937 Hi I have a problem! I go to the App Store and I want to get an app but it's free and everytike I try to download an app it keeps saying sign in so I press continue and credit card info appears and I'm not buying anything! Please help!
Please help !
iTunes uses your credit card even on free downloads to verify your account and to make sure you have a payment method in case you use in-app purchases.
Similar Messages
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When I try to download my updates it keeps saying cannot connect to iTunes store please help I'm going mad!
a lot of people have posted about this and i have seen one weird thing fix this. people said they where going into date and time under settings and changing the date to some time in the future and then going to the itunes store and it would give them an error that there date and time was wrong. then all you need to do is go back and set the date and time right and go back to the itunes store and try again.
Im not sure why this did the trick but a bunch of people said that this helped them out..... Weird i know
You might want to see if it fixes your problem. -
I have a problem in the answers to the questions on my account I can not buy anything, please solve the problem
You are not addressing Apple here. And your post is a bit confusing. See Klaus's answer in this thread:
https://discussions.apple.com/thread/5228474?tstart=0 -
I am English but I live in Spain. when I try to download an app now, as well as my password i get asked to complete a security question from a list. The problem is the list is in Spanish. How can I turn this additional security off.
Please note: I dont speak Spanish.
Please HELPYou can't turn it off.
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My sister bought a 16GB iPod touch 5 and went thru all the steps to set up but then realized it didn't have a camera. So we clicked reset and erase all contents and settings. This does mean her credit card info is erased right?? Thanks for your help.
Welcome to Apple Support Communities
When you erase an iPod touch, your information, apps and settings are deleted and iOS is back to factory settings. If she wanted an iPod touch with camera, she should return it after erasing it. Note that the iPod touch doesn't store her credit card information -
So I just today got an iTunes gift card for 10 dollars, I entered it in and tried to buy a song, it asked my to answers security question but I forgot what my answer was. So I changed my Apple ID Password. After that I signed in and it asked me to put my credit card info in again. Will my 10 dollars still be there?
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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Unable to download BoFA app as it says app not available in Indian store. How do I make changes to location of app store? I am currently in US. Please help
Go to Seetings ---> Store ---> and press the part where it says your "Apple ID:xxxxxxx" a pop menu will show asking you some options and you should chose "View Apple ID" then a password prompt will also show up which you should enter as per your apple ID and then you will have a new menu with multiple selctions to Edit your account, the third one is related to Country/Region.
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i got my kids a ipod touch for xmas and they keeped changeing the password on it and now its saying ipod disabled connect to itunes but its not working still please help
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My billing information says my security code on my credit card is invalid it isnt and every card I use it tells me the same thing! I've changed my password and. O help! Is apple having issues with the app or iTunes store ? Help !
Well that basically means you need to talk to your bank. You have tried using your card information so many times that it is blocked so you can use any credit card you want it will not go through. Speak to your bank first then speak to itunes through the expresslane and they can release your account if it is block on Apple's end. It is a security measure just in case it is not you using your card.
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please help!!!!
You can fully trust the itunes software checks: If it says yours is up to date, then it is .
"Up to date " does not necessarily mean you get the latest new OS , but the latest that was made for your device.. and there you are, in 4.2.1. And as every device that runs 4.2.1 as of today and gets that message :
your device can't have iOS4.3 or iOS5 because the hardware wont handle it. You are not one, but two versions behind ( 4.3 is very different from 4.2 and 5.0 is a complete new OS ).
Enjoy the device as long as it does its job. Backup all your apps. Future versions of apps will certainly not run on it any longer as more and more demand 4.3 or 5.0 . -
iPad 2
Well, it depends how long you can wait. We can't discuss rumors on here about release dates.
Look at what you actually need though and decide how soon you need something.
What you'll want to realize is that every year or two something new will come out.. so you have to learn to fight off the "I need the new one" bug if you want to be satisfied with your purchase. At your age you probably won't get the opportunity to upgrade for a while, so you'll have to learn to live with your purchase decision longer.
If the iPad 2 in it's current state does everything you want, and you enjoy playing around on it a lot, I'd get it now and be happy. If you feel like you want the newest of the new and are willing to wait (in line and for it to release) then you should wait for the next release.
The iPad 2s are finally becoming available after many months backlog, so keep in mind the next release will likely be the same way and think if you could really wait that long to get something.
Alternatively you could also consider getting a used iPad 1, then use that while waiting for the next version. The used one could then be resold for a fair amount once the new one comes out. Apple products tend to have a pretty good resale value, and the iPads are extraordinarily popular. -
My ipod was stolen and i want to get it back but it says i cant track it can someone please help me
please help me
Find my iPod Touch (iOS 4.2.1 and greater) - http://images.apple.com/ipodtouch/built-in-apps/find-my-ipodtouch.html - has to be enabled before device is lost. It also requires the device be on and connected to registered WiFi network, and not having been restored by the finder (if it was really stolen then the thief has probably restored it). If you have activated the "Find My" feature, go to https://www.icloud.com or use the Find My iPhone app - http://itunes.apple.com/us/app/find-my-iphone/id376101648?mt=8
Setting up iCloud (requires iOS5) - http://www.apple.com/icloud/setup/ios.html - includes activating the 'Find My' feature.
Frankly in the case of a stolen iPod this almost never works. Report it to the police. Change passwords on accounts. Go shopping for a new iPod. -
The screen is black . i can.t get it to respond.Power + home soft reset didnt work. Itunes could detect any sync apps. I used my home phone to call my iphone and on my home phone i can hear the calling tone.But my iphone didn't ring/screen did not light up. Its a iphone 4. Any ideas how to fix this?
If the basics (restart, reset, restore from backup, restore as new) don't work, you'll need to bring the phone to Apple for evaluation
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Apple store change iphone4s is a new one or just renew
Replacement units are either refurbished or new, with no way to tell.
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I have a problem with my iPad, the "other" part of the capacity summary keeps growing like ****
Dear all: I have a problem with my iPad, the "other" part of the capacity summary keeps growing like ****, every time I sync the iPad gets bigger and bigger. What is this "other" and what do I do to keep it from getting bigger? Thanks to all!
Marcos,
I did not try your trick, didn't see your post until after i visited the Apple store. The tech at the genius bar did not know why my "Other" memory had grown so huge. It was over 24GB, which only left me with 1 GB free on my 32GB iPad. I had been loading and unloading video's yesterday thru itunes to try various compression settings. I did not notice the other categrory growing until I tried to load a 3 GB movie file and it told me I was out of memory.
I probably loaded and unloaded 30 different times, trying different compression settings. In the process of doing this, it apparently loaded up the "Other: stuff. To me it seems like recycle bin in windows, but no one knows how to free it up.
So here is what he did and it worked. He reset the iPad. Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears. Then he hooked it up to itunes on his computer. Fortunately I have everything backed up on my home computer. When my iPad showed up on iTunes at the store, it showed the 24 MB of "Other" momentarily, then it reduced to about .7 GB giving me 24.5 GB free. Resetting it seemed to do the trick, but he still could tell me how this is happening and how to prevent it.
I think I'll try to call someone at applecare to get an explanation, hopefully.
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