HT1937 hi, i pay new iphone 5 from apple store Paris and they have tolld me my iphone unlucked but now i cant reactivate
hi, i pay new iphone 5 from apple store Paris and they have tolld me my iphone unlucked but now i cant reactivate
IMEI013417000881376
Mate, I'm trying to find out if it was shipped like that or not. If someone else has had the same issue then I can go back to Apple and have them look into it further. If not then as I said Vodafone is selling second hand phones and they will have to replace the phone.
Vodafone account manager is saying that he has never heard of anything like it.
So I'm left with one of 3 answers.
1: The phone was shipped like that so its a factory error.
2: The Apple genius doesn’t know what he's talking about then I can go back to the store and ask for a second opinion.
3: Vodafone is selling second hand phones as new.
I need to narrow it down so I can deal with the account manager appropriately
Similar Messages
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I got an iphone from apple store US and am located in egypt , the device has hardware issues and need swap as stated by apple stor belfast when i was in ireland but they cannot swap it in EU as it is purchased from US , please advice how i can get this swapped without any extra cost on me , this is really frustrating
The warranty is valid in the original country of purchase:
http://www.apple.com/legal/warranty/products/iphone-english.html
Note:
IMPORTANT RESTRICTION
Apple may restrict warranty service to the country where Apple or its Authorized Distributors originally sold the Apple Product.
You will either need to find a local repair shop and pay for it. Or you will need to ship the phone to someone you know in the US and have them take it to Apple for evaluation and then have it shipped back to you. All this will be at your expense. Also note that Apple do not accept direct shipments. -
I swapped my iphone from apple store india and my imei of iphone changed and i have lost the box and bill of phone , how can i get my old imei number.
Of course it changed. A phone's IMEI number is unique to each phone. The IMEI number for a phone does not transfer to another phone.
Since your iPhone was exchanged under warranty without having the box and bill for the original purchase, you don't need it now either. The exchange under warranty remains under the warranty for the original purchase. -
I bought yesterday online an Iphone from apple store Canada (http://store.apple.com/ca/browse/home/shop_iphone/family/iphone/iphone4s) and there said that was Unlocked but on my email came a message " IPHONE 4S BLACK 16GB GSM- CAN". Does It means that this item is Unlocked?
Was shipped today, October 8, but I don't know if this "GSM-CAN" means taht is locked or unlocked!
I BOUGHT AN UNLOCKED!"GSM-CAN" means that it was a GSM iPhone sold in Canada. It doesn't indicate anything regarding lock status. If you purchased the iPhone from the online Apple Store, then to the best of my knowledge, they don't sell anything other than unlocked iPhones.
Regards. -
Hi, May I ask... If I buy iphone from apple store, will I have to pay another taxes if I'm not in US? I'm from Indonesia.... THX
If you do not have a US billing and shipping address, you can NOT purchase an iPhone from the US Apple web site, if that's what you're asking.
If you are physically in the US, you need to know that #1. Unlocked iPhone 4S will not be available for purchase until some time in November. #2. The warranty is NOT international. If it breaks, you will not be able to get it serviced anywhere but in the US.
As for taxes, you will have to pay sales tax in the US. As far as any duties on the phone are concerned when you take it home, you'll have to inquire of your government for the answer to that. -
I just bought new iphone from apple store from few weeks only but now i cant even make a phoen call and everytime i try to open "phone" function, it just error and stop on that page without any response.
So i tried to close that app and re open it but it doesnot woek i couldnt do anything means i have phone but cant use it as phone.
And i couldnt even contact apple staff through internet and phone call.
I need to talk with apple as i didnt bought it from dealer in Thailand so i cant take it to dealer service center, apple, please support me in this case urgently.
Thank you.Basics from the User Guide are restart, reset, restore from backup, and finally restore as New. I suggest you try ALL of these steps if your phone continues to have problems.
If after ALL 4 steps your phone still doesn't work, you've no choice but to have your phone serviced by Apple. As you've found out, the iPhone warranty is NOT and has NEVER been international. You'll have to send your phone to someone in the country of purchase to bring your phone into Apple--and then to have that person send the phone back to you. -
iPhone3G is now available direct from Apple Store in HongKong. Will Apple ship to anywhere outside Hong Kong, even if the buyer pays for the shipping charges? Has anyone ordered an iPhone from Apple Store Hong Kong?
I think this is doubtful.
I don't believe Apple ships iPhones outside of any country where it is sold, regardless if sold as unlocked in a particular country. AFAIK, the iPhone sold in each country must be purchased at an Apple Store if there is one available, or via Apple's designed provider or approved sales outlet in each country. -
If I buy Iphone from Apple Store, can I transfer to Virgin Mobile?
If I buy any Iphone from Apple Store, can I transfer it to Virgin Mobile? Because Virgin Mobile for Iphone is expensive than regular price. So I favor to buy it from Apple Store. Can anything I get it to Virgin Mobile??
Hi Court,
When you buy a phone from the Apple Store, they are going to automatically attach it to a carrier. I'm not sure if you're with one right now but either way this is the case. The price you're paying for the phone is relative and I'll give you detail as to what that means.
Virgin Mobile: No contracts and month to month
iPhone Cost (32GB: $649)
Verizon: 2yr Contract
iPhone Cost (32GB: $299)
Monthly Bill: $100 (All in)
Now understand the math here. Over 2 years with Verizon, you'll be paying ($100 * 24months) + $299 = $2,700. So you're locked in for 2 years. You'll have to pay a termination fee if you want to leave early which I'm sure will equal so some of the amount balance of the phone for what Verizon bought it at. You're paying less upfront but more over the long term.
With Virgin you might end up paying $649 up front but since there are no contracts, you can leave anytime.
Regards,
JC -
Dear sir
I bought my iPhone 4 from Apple store in Charlotte N/C about 2years ago without contract.
Now I tried to upgrade it to iOS 7.0.4.but after that my phone not work with last sim card.
And invalid sim appeared.so I bought it without contract but it seems to be lock in my country
Please tell me whats the matter?
My phone serial no 86034HTCA4T
Modem firmware 04.12.09
ThanksWithout contract is not the same as unlocked. The update to iOS 7 relocked
the iPhone to the wireless carrier to which it was originally locked. You must
contact that wireless carrier to see if they offer unlocking and if you qualify.
If you used jailbreak or other hack to unlock the iPhone initially, the method
used may prevent a legitimate unlock from succeeding and may render your
iPhone unuseable. -
Once I purchase a new application from Apple store by using credit card, I used to get the billing information in my mail the next day. But now a days it is not happening why?
Probably volume of purchases on Apple Systems
by the way this is a user to user forum no-one from Apple here -
i have an unlock iphone 4s that i buy it not from apple store can and i broke the screen can i repair the screen i apple and how mich is it if yes??
Not covered by warranty. If you make an appointment at an Apple store, you will be offered an out of warranty replacement. Cost is US $199 for an iPhone 4S.
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I bought a iPhone from Apple store but the camera is not working
I bought an iPhone from Apple store less than a year ago but the camera doesn't work anymore ?
Contact AppleCare: Contact Us
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how can i call Apple in usa from Egypt to buy an iPhone from Apple store please who khnow the contacting number answer me
http://www.apple.com/eg/buy/
There are three companies linked to towards the bottom right to purchase an iPhone from. Above those three is Arab Business Machine. Choose one, or check each one out. -
Does it happen that we find a SIM card when we purchase a new iPad from Apple store?!!
Does it happen that we find a SIM card when we purchase a new iPad from Apple store?!!
Dear All,
No bossy has replied me.
Just to clarify my question. I bought mini iPad from Apple store located in NYC, when I open it, I found US SIM card in it.
Is that normal whe you purchase?!
Thank you and waiting for you kind reply.
Regards -
Restore new iPad Mini from iPad 1 backup. Ican update new apps from Apple store but most of my apps have been showing the Waiting status for over 12 hours. Store shows them as installed. What gives?
If the downloads are stalled or "waiting" - try these suggestions.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.
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