HT1937 how do i get reimbursed for something i bought with my itunes but would not download??

My mom bought me a $50 Itunes card for my birthday and my iphone 4s would not download season 1 of shameless so i deleted it but it charged me for it i would like to be reimbursed please how do I get the money back from that??

According to iTunes all sales are final, but you can contact iTunes if you have a problem. If you received a receipt in email, it has a problems link, or use this link. http://www.apple.com/emea/support/itunes/contact.html

Similar Messages

  • HT1267 How do I get credit for something I downloaded twice by mistake?

    How do I get credit for something I downloaded twice by mistake?

    Go to the iTunes store, go to Support and Contact. Send them an email explaining your issue. There is no telephone or email support from iTunes. You should hear from them within 24 hours.

  • Hey apples, how do I get my iPhone 4 sync'ed with my itunes account using my laptop?

    Hey apples, how do I get my iPhone 4 sync'ed with my itunes account using my laptop = how do I add my existing itunes from my account from my laptop to my iPhone 4.  Thanks.

    Overview of syncing iPhone, iPad or iPod touch with your computer:  http://support.apple.com/kb/HT1386
    Keep in mind that with the iPhone, you can sync all iTunes content with only one computer.  Trying to sync iTunes content with a second computer will result in iTunes erasing the content from the first computer.  However, non-itunes content such as contacts, calendars, mail settings, notes, etc. (anything in the Info pane) can be synced from another computer.
    If you have songs on a different computer, copy them to the computer you use to sync:
    iTunes for Mac: How to copy purchases between computers, http://support.apple.com/kb/ht1373
    iTunes for Windows: How to copy purchases between computers, http://support.apple.com/kb/HT1727

  • Bought new Mac Retina; how do I get CS 5 on it; bought external hard drive but get error msg 15?

    Bought new Mac Retina; how do I get CS 5 on it; bought external hard drive but get error msg 15?

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  • I bought movies from iTunes but decided to download later as I was still looking for another one.  Now I can't find anyway to download them.  Anybody had the same problem?

    I bought movies from ITunes but decided to download later as I was still looking for another one.  Now I can't find a way to download them.  Anybody have the same problem?  Help, please.

    Hello William
    Check to make sure that in iTunes Preferences that Show iTunes in the Cloud purchases is check or check in the iTunes Store under Purchased to see if it rests there.  If you still cannot locate them, the report the issue to the iTunes Store.
    Download past purchases
    http://support.apple.com/kb/ht2519
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Regards,
    -Norm G.

  • "Hi,I need a help something wrong happen with my ITunes ,during to the download progress,after few seconds is report ; U can not download,err" in Using iPad • 0 bookmarks

    "Hi,I need a help something wrong happen with my ITunes ,during to the download progress,after few seconds is report ; U can not download,err"
    in Using iPad •

    It's better to post the URL of the feed (as you have subsequently done) than the contents of the feed .
    From the FeedValidator report the feed is basically OK for iTunes. There are several occasions where 'content:encoded' sections (following immediately on 'guid' tags) should be enclosed in
    <description>...</description>
    tags: however all this will be ignored by iTunes anyway and only applies to other readers. The 'potentially dangerous content' referred to by FeedValidator is within the 'content:encoded' tags and so isn't relevant to iTunes. They are referring to an inline css style, and I don't know whether this might cause a problem elsewhere.
    You should really have a language tag, e.g.
    <language>en-us</language>
    (you have a dc:language tag but that's for a different system). This should be placed in the top section, before the first 'item' tag.
    It's advisable to have an 'itunes:explicit' tag for each 'item' -
    <itunes:explicit>yes IF CONTAINS ADULT MATERIAL, OTHERWISE no</itunes:explicit>
    it's not compulsory if you have no adult material, but you must have a 'yes' if you do.
    You can check your feed by subscribing in iTunes from the 'Advanced' menu - this has the same result as clicking the 'Subscribe' button on the Store page. If it works OK there you are ready to submit it.

  • How can I get reimbursed for an accidental charge?

    How do you get reimbursed on your Apple account for an accidental charge related to purchasing a TV series in the wrong language?

    Apple - Support - iTunes - Contact Us

  • How do I get reimbursed for being over charged?

    Does anyone have a phone number or something that will put me in contact with a human being who works for Apple that can tell me how to get my money back?

    You can contact iTunes support via this page (there isn't phone support for iTunes) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT2534 How does one get reimbursed for an app that has been immediately deleted after download and open?

    I downloaded an app that cost $7.99 and immediately realized that it was not functional the way I understood it to be. I deleted the app and now I wqould like to be reimbursed.
    How does one go about getting that accomplished?
    Thanks - George

    Dear telwow,
    Apple did not do anything to solve this problem, they said I shoud apply to ITunes which I did. However, ITunes in Belgium does not even have a customer friendly call center, and they reply with standard info if you apply by e-mail which have no relevance to my problem. As I do not have hours to spend on the phone, I tasked my secretary to call Itunes many times. In the end, she found someone to look into the matter which took months.
    Simultaneously, I applied to VISA through my bank for fraud investigation. I had to cancel my credit card. In the end, VISA paid my money back and they said they will deal with ITunes. I received a new credit crad from VISA with a new number. I tried to use this new card in the ITunes but ITunes did not accept my card because in their system my name has been registered as if I have commited the fraud! This was again outrageus! I have complained about this to both Belgium and the USA Apple/ITunes, but no satisfactory answer was given. I am now using my wife's credit card to buy smth I want in ITunes. But because of my very unpleasant experience I am not buying much on ITunes store. I am also considering to quit Apple all together. This is unfortunate because I have been an apple fan until I had this experience.
    Many thanks for sharing your problem.
    Mustafa

  • How can I get reimbursed for an unauthorized account charge by Fruit Ninja HD Free through In App Purchase?

    Hi There,
    I was not able to report my problem through the link given on the receipt. Therefore, I am reporting my problem here hoping that someone will care about it:
    On the 2nd of June 2012, I have downloaded some free game apps in the Apple Store using my IPad. While downloading I have entered my Apple ID and password only once and only for downloading the App. The games were for my 6 years old son to play. He does not know my password nor does he speak English. I left him alone for one hour to play with the games I downloaded. One day after, I found in my e-mail inbox a dozen billing receipts from ITunes for "In App Purchases" of the the so-called "free of charge" game titled "Fruit Ninja HD Free" developed by Halfbrick Studios. In total, my credit card has been charged to pay 363, 61 Euros! This is outrageous! I have never authorized these In App Purchases!  I was relaxed to leave my son alone playing because I thought if he pushed the purchase button, he could not complete a transaction because he does not know my password. Apparently I was wrong! I am a regular user of ITunes App Store who made In App Purchases in the past (please see my purchase history) and this is the first time I am abused! Fruit Ninja HD Free is the only app that abused my goodwill and completed transactions without asking my password. I would like to file a complaint about this abuse! And I can send all the bills I am charged to pay against my will! How can I get this game app (Fruit Ninja HD Free) and its developer Halfbrick Studios under investigation and my money back? I want to continue to enjoy using Apple products and the ITunes Store through my IPad, IPhone and IMac.
    Many thanks.
    Mustafa Osman Turan
    WSP Brussels, Belgium  

    Dear telwow,
    Apple did not do anything to solve this problem, they said I shoud apply to ITunes which I did. However, ITunes in Belgium does not even have a customer friendly call center, and they reply with standard info if you apply by e-mail which have no relevance to my problem. As I do not have hours to spend on the phone, I tasked my secretary to call Itunes many times. In the end, she found someone to look into the matter which took months.
    Simultaneously, I applied to VISA through my bank for fraud investigation. I had to cancel my credit card. In the end, VISA paid my money back and they said they will deal with ITunes. I received a new credit crad from VISA with a new number. I tried to use this new card in the ITunes but ITunes did not accept my card because in their system my name has been registered as if I have commited the fraud! This was again outrageus! I have complained about this to both Belgium and the USA Apple/ITunes, but no satisfactory answer was given. I am now using my wife's credit card to buy smth I want in ITunes. But because of my very unpleasant experience I am not buying much on ITunes store. I am also considering to quit Apple all together. This is unfortunate because I have been an apple fan until I had this experience.
    Many thanks for sharing your problem.
    Mustafa

  • HT4009 how can i get reimburse for IN-APP purchases

    I got an e-mail about in-app purchases how can i get reimbursed

    Did the email not have a link in it, something like :
    Use this link to submit your refund request to Apple.
    with the link going to https://getsupport.apple.com/ServiceOptionAction.do ?

  • How do i fix getting charged for something i didnt buy on itunes

    I got an itunes recepit in my email that was for 3 in app purchases. 2 for $19.99 and one for $9.99 . I did not buy these and im not sure what to do. Im not even sure what the app is but it did appear on my phone after i got the email.Please help if ypu know what i should do. I have a Macbook Pro, Iphone 4, and a 4th gen itouch. Ive never had these problems before and im not sure what device its was "purchased" on but it only appeard on my phone.

    Does anyone else have access to your iTunes account? On any device?
    You can report issues with your iTunes Store purchases directly through the iTunes Store:
      http://support.apple.com/kb/HT1933

  • How do I get the music from my ipod to my itunes library when I downloaded them from an older computer from a cd?

    A little while ago my old computer that had all my itunes information crashed and I had to get a new computer. I just downloaded itunes to my current computer and I can't figure out how to sync the music from my ipod to my library. When I click sync it only downloads the songs that I bought on itunes and not the ones that were originally from a CD. And when I click "sync music" it pops up a notification that music from my previous library will be removed and my ipod will be synced to my current library with half of my music missing just because I bought them from a CD. So my main question is, how do I get all the songs from my ipod to sync to my computer even though some of it wasn't purchased through itunes?

    For music downloaded from iTunes you should be able to copy it over via File > Devices > Transfer Purchases
    For music from CDs you will need a third-party program on your computer to copy them off - there are some listed half-way down this page which should be able to copy them back : https://discussions.apple.com/docs/DOC-3991
    You may also find this page for syncing to a new computer useful : https://discussions.apple.com/docs/DOC-3141

  • How do I get the ipod touch to sync with the itune?

    I have tried to sync my ipod touch with the itune, however when I plug into the computer, the itune doesn't detect the ipod touch eventhough the computer already detected the ipod touch. I have tried to uninstall and reinstall the itune programme and restarting my ipod touch, however it seems like it is not really workin at all. Does anyone have any idea how to solve this problem. It will be really appreciated.

    your problem sounded very similar to what i had and i looked around the apple website for some help. this helped me fix my problem http://docs.info.apple.com/article.html?artnum=302538 .... hope it helps you, i don't know whats causing it yet

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