HT1937 i am checking to see if my phone is unlock

i have submit imei # to at&t my phone still not unlock
Device Unlock Request Status          Language    v
Go to Device Unlock Portal
Status of your ATT Mobile Device (Phone or Tablet) Unlock request
IMEI Number          012940005688208
Request Date/Time          11/15/2013 11:00 AM
Request Number          4717533
Current Status          ATT Mobile Device Unlock Approved
Completing Your Authorized ATT Mobile Device Unlock
Thank you for contacting AT&T Customer Care about unlocking your AT&T Mobile device.
We have reviewed your request and confirmed that the device may be unlocked.
To complete the unlock, simply
1. Open iTunes on your Mac or PC and verify that you have Internet connectivity.
2. Ensure a SIM card is inserted into your iPhone.
3. Connect your iPhone using the dock connector to USB cable that came with your iPhone.
4. Backup and restore your iPhone using iTunes. For information on backup and restore, please visit http://support.apple.com/kb/HT1414.
5. After restoring, your iPhone will be unlocked.
Additional information on unlocking can be found at http://support.apple.com/kb/TS3198
For questions regarding AT&T Mobile device, please visit the Phone/Device Learning Center.
Thank you for your business. For other questions about our AT&T wireless service or other Mobile devices, please visit att.com.
AT&T on the Web att.com
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Yes and what do you want anyone here to do about this? Nobody here can do anything - this is a public user to user technical support forum, so don't post personal information here.
If you have questions about unlocking your phone then contact AT&T because they are the only ones who can help you. Either that, or contact Apple directly, but don't post personal details here.

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System:
Adobe Acrobat X Pro, 10.1.2
Windows 7 Enterprise, 32-bit
Quad Core badass CPU
4GB RAM
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It creates PDFs from Excel files but not DOC files. I've searched for solutions but found none. I did find this from July of 2011:
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Is it normal to have to continually check to see if I am connected to the internet?

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Wireless is a big bag of voodoo with gremlin chunks on the side.
The latest AC version Extreme is subject to quite a few issues and it is important to figure out where that problem is.
Let me suggest some basic tests.
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Post a few screenshot of the airport utility to show us what is going on.
2. If wireless is where the problem is.. reset the AE to factory and redo its setup.
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You should be able to switch stores but you cannot purchase without a billing address in that country.
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ASP/VB/Access
Can anyone help me out with a function that checks to see if
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function FieldExists(rs, fldname)
Dim X
on error resume next
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End Function
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rs_dates.MoveNext()
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Depending on what exactly you are trying to do here you probably need to do one or more of the following:
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at java.lang.String.charAt(String.java:558)
at CA3a.main(CA3a.java:56)
Here is my code in full:
//I decided to use the '@' character as a reference point, since it is a unique character
//and should not be used in normal sentances. Since an email address is a continous block
//of text with no spaces in it,I created 2 substrings - one from '@' going
//backwards towards the previous space, and one from '@' going forward to the next space.
class CA3a{
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//variable declerations
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     String part2 = "";
//prompt user for input
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//take in input into a stringbuffer
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//check to see if '@' character is present in string
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//check for substring part2
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          break;
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//output the 2 substring variables to screen.
System.out.println(part1 + part2);
}

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<sarcasm>
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HT1937 i am checking to see if my phone is unlock

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