HT1937 I cannot unlock my iphone 3gs

good day sir and madam!
I want to ask your help to unlock my iphone3gs using Telstra-Ustralia. My iphone already finished contract and I also request Telstra unlock. I check imformation of my IMEI 011948001451647, it show already unlocked (iphone world) but i still not unlock with itunes.
Pls, resolve this problem for me
Thank you so much!

ONLY the carrier it is locked to can unlock it. Contact your carrier and follow the instructions to complete the unlock process.

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