HT1937 i have aproblem with my Mobile Carrier
i am living in kingdom of saudi arabia, i purchased an iPhone 4s from ZAIN as package with free Minutes and SMS but when i was unboxing thee device i found out Manufacturing defect. so i returned the device back to ZAIN retail where i purchased it first time. the Maintenance responsible person told me that thay will open ticket in apple to replace the device because it is in first 90 days. after 2 weeks i checked with Apple Dubai they told me there is no any processes on your devices. what should i do ?
Dear Mr. Sampson,
i tried to get mobile number for someone in Management level. but without hope. ZAIN company has too much routine procedures. i really regret for dealing with this Reseller. so i need someone from Apple to handle this issue. is that possible?
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HT1937 I have aproblem with appstore
i have a iphone5s. And i update to ios8.0.2 . Then the problem came to me . Icant download any thing and i cant make any update for any apps .please i need a help here.
Hi Mohammedalbloushi,
If you are having issues with being unable to update the apps on your iPhone, you may want to try some things to troubleshoot.
First, quit all running applications and test again -
iOS: Force an app to close
Next, I would try restarting the iPhone -
Turn your iOS device off and on (restart) and reset
If the issue is still present, you may want to restore the iPhone as a new device -
iOS: How to back up your data and set up your device as a new device
Thanks for using Apple Support Communities.
Best,
Brett L -
Hi guys, I have a problem with imessage. My iphone 4S is factory unlocked and i have been using t-mobile carrier. i tried settings - messages - imessage on but there is this 'waiting for activation' thing. Does anyone know how to solve this?
Thanks!If you are in the UK:
Please upgrade your plan to Web n Walk plus. One of our users on T-Mobile UK had this to report back to us:
T-Mobile UK are in fact port blocking to ensure fair usage on their base Web and Walk Plan. I have upgraded to Web and Walk Plus and as a result the port blocks are lifted and I get a higher data allowance!
We were also recently contacted by T-Mobile UK, who stated the following:
Any smart phone (iphone, android etc) that is bought directly from T-Mobile should be automatically provisioned with Web n Walk plus, if customers have bought a handset sim free then they will need to call customer services and get this added. It is free of charge for most price plans (including new plans) but some older plans will generate a charge of £5pm for this. -
I should have stuck with T-Mobile. Verizon is horrible.
I switched to Verizon about 10 months ago cause I only ever heard good things. Man, do I regret it, and since you can’t find a email address to email an actual person, I supposed I’ll write here so when I end my contract early they can’t say I didn’t try. Let’s start from when I purchased the phones, 1st both of my parents phones that were sent were refurbished. Clearly why they were free, they both work like garbage, and I was never told they’d be getting used phones. I would have paid the lousy $20 bucks a phone to get them phones that actually work. Also was promised I’d be credited for my activation fees in my first bill. Obviously, that never happened. Called to complain about both issues, was told the activation fee wave was unheard of and was then promised someone would get back to me regarding the used phones issue. Clearly, nobody did. I pay $100 more a month than what I was told I would be paying when I purchased the phones. About 2 months ago, my phone just stopped charging completely. This was during the hurricane, I was a week without a phone, drove 40 minutes to the only open Verizon store in the vicinity, they tested the battery, that wasn’t the problem, the phone was faulty and not due to my negligence. Under the insurance and considering I’d only had the phone for about 8 months they send a “new” one free of charge. Well, the new one I received had broken keys on the bottom so I had to return that one as well. Maybe that’s because the replacement phones they send are also refurbished, but don’t worry they pass a 9 star point test. I argued this because I feel I pay insurance for what? Would the insurance company force you to get a used car? It’s absurd. I get the second “new” phone, which also was refurbished but passed a 9 point test too. About a week into using it that wouldn’t charge either. I again called and complained. At this point I was for the better part of 3 weeks without a phone and furious. I again argued about getting a refurbished phone, but it doesn’t matter. Every phone call is a waste of breath. I asked would I be reimbursed for my bill at all, they said they would see what they could do about that. Obviously, I never heard back. You would think that 3 weeks without a phone and 3 replacements, you’d at least get an email apologizing for the inconvenience. I have heard nothing regarding one issue I’ve had with Verizon. I am at my wits end. Biggest mistake to leave T-Mobile. The customer service at Verizon and their resolve to problems is amongst the worst I have come across. I am completely disgruntled and furious I am stuck in a contract with them. They know what they’re doing in not having a contact email to complain to. They’d be overcome with them and couldn’t lie the way they do when you call and say they never got it. Any time I’ve called and brought up problems from the past they make it like there is no record of it. It’s infuriating. I’m beyond fed up.
>Minor editing<
Message was edited by: Verizon ModeratorGo to Verizon's website, vzw.com, log into your MyVerizon account and click on upper right hand corner link that says "contact us". Next screen, click on last option "View More" link under "Get In Touch". Next screen, 2nd box down on left, "Send an Email", click drop down and select, "I receive a monthly statement" and click arrow. That will get you to the email link directly to their coporate offices.
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I have aproblem with billing information my visa card is refused but i works in another account
Hello every body i have a problem with my billing information . Its refused my visa card , any way my visa card works well in another account
Hello, FridayWednesday.
Thank you for visiting Apple Support Communities.
If you are receiving a message to Contact Apple Support, I would recommend reaching out to us via the link below.
Contact Apple for support and service
http://support.apple.com/kb/he57
Cheers,
Jason H. -
HT1937 I have problems with my internet
I cant receive and sent mesages
Problem? Can you give more information? Sending text messages does not require internet connection as it is a carrier function and use part of the voice spectrum of the connection. If you are talking about MMS messages that is also a carrier thing and uses cellular data. imessage (only possible to other ios devices that have imessage active) can be over cellular data but are sent over wifi (internet if that is available). Please elaborate
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Is iPhone 5 compatible with Iranian mobile carriers ?
Anybody knows ?
your question about compatibiltiy has 2 meanings:
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then there is a very easy way , You can Make a nano sim card, how to is in this link:
http://www.redmondpie.com/how-to-convert-micro-sim-to-nano-sim-for-iphone-5/
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thx for your timeThe iPhone warranty has never been International.
Take the iPhone back to the country of origin or mail it to someone you know there and have them take it in for service. -
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