HT1937 I need help I can't get into my apple id to change my security questions cause it keeps saying my answering wrong
I can login into my apple id but I it keeps saying my apple is security questions my answers are wrong but I put in what I wrote down in my book
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
(89170)
Similar Messages
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Hi i need to know how to change my security questions cause i dont remember my answers
i have a few aers whit my apple acount and i dntremember my answers for the security question and i dont know how to recover it back or how can i change it please any help
You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(91532) -
How can I get a stripped screw out of the bottom of my iPhone?? I need help, How can I get a stripped screw out of the bottom of my iPhone?? I need help
Try asking at ifixit.com. The iPhone is not considered user servicable. You're not going to get much help on an Apple sponsored forum.
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Help????
I can't get into my Apple TV shows because they said I have the wrong ID/Password. So I went to ITunes like they told me to and changed it all. I still can't get into Apple TV. Any suggestions???If you've not done so unpower and restart it after 30 secs or so.
`You will presumably have checked all your credentials and password are correct.
If still playing up I'd probably go to Settings menu and reset everything - you'd need to then enter all ID credentials etc again.
If that still failed I'd factory restore via iTunes with a microUSB cable.
AC -
I need to know how to change my security questions cause I have forgotten them and would like to buy an app but cannot cause I need to answer the questions
The page that you’ve posted from has instructions for how to reset them i.e. if you have a rescue email address set up on your account then steps 1 to 5 half-way down that page should let you reset them.
If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
How can I change my original security questions? After changing my AppleID and password, I am not given an opportunity to change my security questions, which I cannot remember the answers to, so I cannot purchase any music.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
Call Apple Support in your country: Customer Service: Contacting Apple for support and service -
I'm in a bind... Over the years I have purchased a good amounts of apps. Some has hacked my apple I'd changed my security questions and was charging me money every month. When I went to cancel the purchases through my bank my account was disabled. Help me
No I did not change the email that I used to create the account.... Someone made new security questions and when I went to change them I had to verify and it sent the answers to an email address... Get this though... The email address that it sent the answers too waste letters in the middle were starred out like this t*****@aol.com. That's not my email. Why did it not send the questions to my apple ID email account right? if you know how to change the email to a new one that would be awesome if you could share that info with me.
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Trying to buy pages and numbers on my new macbook pro, and the apple store is asking me security questions of which I've never answered. It's indicating that my answers are wrong. Any help would me great!
Welcome to the Apple Community.
Contact Apple through iTunes Store Support -
I moved during the summer. I changed to highspeedand & when I set my computer up it told me that my email address was already in use so I had to change it(????) I changed from jkady to [email protected] I tried to change it on firefox but it would not except the new name and I could not get into my old account.I need all my addresses and would like to cancel the old account but I can not get into it. This is very frustrating!!!!! I need my addresses!!!!!!!!
I logged in changed the primary E-Mail address to a different one, vertified it then tried to log in it said either to send an E-Mail to veritify again or to do my security questions, so I choose to do the security questions and put in my Birthday like it asked and it said that it was wrong and I had to authenticate it to get in, why is it so hard to just set up a Apple ID really though!
So I tried the E-Mail to and it has not sent me an E-Mail then I tried to log in again and it has locked me out of my account so I try to recover my password and it gave me the same options to get my password back and both options are doing the same as before, it says I don't know my on birth date or it is wrong or needs authenticate it, then the E-Mail doesn't come through!
This is just stupid now. -
My itunes account was broken into in april 2012 and my apple ID is still disabled and I can not get into my account. What do I do to get it enabled?
There is no phone support for itunes.
Click Support at the top of this page, then click Contact Apple Support -
HT1918 How can I change my security questions I've forgot my own answers its been so long
How can I change my security questions it's been so long since I used them I've forgot the answers
Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
How can I change my security questions? I am trying to use a different computer and I do not remeber the answers to the questions
Click here and request assistance.
(74994) -
Help! I can t get my apple I'd account password and I'd to work. I can't download a thing, it won t let me in at all. My security answers are marked wrong even my birthday!
HI...
See if you can change your Apple ID password here > How to change your Apple ID password -
bought a new iMac recently. need to get into word 365 for which i pay monthly subscription. when i try to login, it tells me i don't have the outlook web app. is this something i need to install first?
Do you mean your Windows Office suite? Because my first thoughts would be that Office for Windows and Office for Mac are two different products.
When I switched to Mac after using PC for years, I had to buy Office for Mac. My Windows (for PC) wouldn't have worked at all. I would imagine the paid per month (or whatever) system would be the same. -
What is the easiest way to change my answers to my questions. I tried to remember what I had used and ended up locking myself out.
Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(82183)
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