HT1937 I would like to know how to reset my security questions

I Would like to know how to reset my security questions no one has been able to help me

Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions.
(110475)

Similar Messages

  • I need to know how to reset the security questions

    hello,can someone plz help,i would like to know how to reset my security questions for my apple id?

    See this previous discussion.
    i forgot both my security questions?: Apple Support Communities

  • TS3297 Does anyone know how to reset your security questions?? I loaded an itunes gift card on new ipod but when trying to make a purchase, itunes is asking us the incorrect security questions?!(for 1st time purchase)

    Does anyone know how to reset your security questions?? I loaded an itunes gift card on new ipod but when trying to make a purchase, itunes is asking us the incorrect security questions?! (for 1st time purchase)  I know the questions are not what I chose because I wrote the questions & answers down when setting up the ipod. Any ideas??!!!

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • Does any one know how to reset my security questions? i am logged into my account on my new computer but in order to buy a game i need to answer the 2 questions that i forgot.

    Does anyone know how to reset my security questions?

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (113345)

  • Need to know how to reset my security questions.

    Need to know how to reset my security questions.Can anyone help plz.

    1. See my User Tip for some help: Some Solutions for Resetting
        Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for
            support and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • Hey i want to know how to reset my security question i forgot answers and i didnt add rescue email

    hey there i want to reset my security questions i didnt add rescue email how to do it please help me out

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95327)

  • I don't know how to reset my security questions...

    I have tried reseting them but then i forgot the answer to my old ones. I don't know what to do.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97614)

  • HT1918 I need to know how to reset my security questions

    How do reset security questions

    Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID?  --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
    Forgotten security questions - https://discussions.apple.com/message/18402551  and https://discussions.apple.com/message/18625296
    More involved forgotten question issues - https://discussions.apple.com/thread/3961813
    Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
    John Galt's tips (09/2012) - https://discussions.apple.com/message/19809294
    If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

  • I would like to know how to reset my Ipad it has me locked out

    I have a Ipad handed down to me from my grandaughter and it has locked me out because I do not have a passcode. When I log on to Itunes it recognizes me
    but still wants a passcode.Do I have to send it back to the apple computer that cleaned it out?  Bob T.

    Connect the Device to iTunes... open iTunes, click on the Device tab that appears in the Left side column of iTunes, Select your Device, then go to the Summary Page and click Restore.
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808

  • HT5312 I don't know how to reset my security questions

    HELP

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if the instructions on this user tip helps you get them reset : https://discussions.apple.com/docs/DOC-4551

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  • My iphone got stolen, and now i have a new one. I would like to know how to get back all my apps on my new iphone as it doesn't seem to be possible from itunes ... Thank you

    Good evening !
    Oh sorry I didn't get it was just a title ...
    So, as i said, my iphone got stolen like a month ago, and i purchased a new one.
    I downloaded other apps in this new iphone and i think i did an error by syncing it with itunes as it seems that it doesn't have all the other apps i downloaded on the other iphone.
    So I would like to know how to get back all my apps ?
    Thank you very much
    PS : it is the same account that I use.

    actually I found the solution :
    http://www.igeneration.fr/itunes/astuce-votre-historique-d-achats-itunes-12056
    it's in french, but the images and google translate will be enough
    hope that helps for the others having the same kinda problem

  • I lost my Iphone 3GS. My brother has given me his Iphone 4 now. We both use the same notebook to update and sync our phones. I would like to know how can i reconnect back to my account using the Iphone which was previous used by my brother.

    I lost my Iphone 3GS. My brother has given me his Iphone 4 now. We both use the same notebook to update and sync our phones. I would like to know how can i reconnect back to my account using the Iphone which was previous used by my brother.

    If you are saying that you both have iCloud accounts and use the same icloud ID, then yes, the contacts will be deleted.  The idea is that all devices using the same icloud ID are kept in sync.  You need to use different IDs.  You can keep the same iTunes ID so you can share the songs and apps.  But use different icloud IDs.

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