HT1937 I would like to know how to reset my security questions
I Would like to know how to reset my security questions no one has been able to help me
Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions.
(110475)
Similar Messages
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I need to know how to reset the security questions
hello,can someone plz help,i would like to know how to reset my security questions for my apple id?
See this previous discussion.
i forgot both my security questions?: Apple Support Communities -
Does anyone know how to reset your security questions?? I loaded an itunes gift card on new ipod but when trying to make a purchase, itunes is asking us the incorrect security questions?! (for 1st time purchase) I know the questions are not what I chose because I wrote the questions & answers down when setting up the ipod. Any ideas??!!!
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
Does anyone know how to reset my security questions?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(113345) -
Need to know how to reset my security questions.
Need to know how to reset my security questions.Can anyone help plz.
1. See my User Tip for some help: Some Solutions for Resetting
Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for
support and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
Hey i want to know how to reset my security question i forgot answers and i didnt add rescue email
hey there i want to reset my security questions i didnt add rescue email how to do it please help me out
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95327) -
I don't know how to reset my security questions...
I have tried reseting them but then i forgot the answer to my old ones. I don't know what to do.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97614) -
HT1918 I need to know how to reset my security questions
How do reset security questions
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09/2012) - https://discussions.apple.com/message/19809294
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store. -
I would like to know how to reset my Ipad it has me locked out
I have a Ipad handed down to me from my grandaughter and it has locked me out because I do not have a passcode. When I log on to Itunes it recognizes me
but still wants a passcode.Do I have to send it back to the apple computer that cleaned it out? Bob T.Connect the Device to iTunes... open iTunes, click on the Device tab that appears in the Left side column of iTunes, Select your Device, then go to the Summary Page and click Restore.
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808 -
HT5312 I don't know how to reset my security questions
HELP
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if the instructions on this user tip helps you get them reset : https://discussions.apple.com/docs/DOC-4551 -
I really would like to know how to totally remove Yahoo toolbar from my Firefox browser as well as my computer. I don't like special toolbars at all. I find it irritating that you included one in the newest version of your browser. In the future I would hope you would leave this or any other out. Firefox used to be my favorite browser to use, now I am not going to want to use it because of the extra toolbar. Please tell me there is a way to remove this, not just hide it.
You can't move the Yahoo Toolbar from IE to Firefox, they are totally different "behind the scenes". However you can install it, [http://us.toolbar.yahoo.com/ http://us.toolbar.yahoo.com/] and I believe if you log in with your Yahoo account it will sync your data.
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Good morning: would like to know how to take pictures from my iphoto and put them in a folder on my desktop
To take photos from iPhoto and put them onto a folder on Desktop, first create a folder on Desktop. Right-click on Desktop and create a new folder.
Then, open iPhoto, and you have two ways to export photos:
1. Select the photos you want to copy to Desktop with Command key (or go to Edit menu > Select All, if you want to copy all photos), and then, drag them to the folder on Desktop.
2. Select the photos you want to copy to Desktop with Command key, go to File menu > Export, and follow the steps.
You can choose the one you prefer -
I would like to know how can I set songs in iTunes to play at different times automatically during the day. i.e. one song at 10am the other at 10:30am etc..
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Good evening !
Oh sorry I didn't get it was just a title ...
So, as i said, my iphone got stolen like a month ago, and i purchased a new one.
I downloaded other apps in this new iphone and i think i did an error by syncing it with itunes as it seems that it doesn't have all the other apps i downloaded on the other iphone.
So I would like to know how to get back all my apps ?
Thank you very much
PS : it is the same account that I use.actually I found the solution :
http://www.igeneration.fr/itunes/astuce-votre-historique-d-achats-itunes-12056
it's in french, but the images and google translate will be enough
hope that helps for the others having the same kinda problem -
I lost my Iphone 3GS. My brother has given me his Iphone 4 now. We both use the same notebook to update and sync our phones. I would like to know how can i reconnect back to my account using the Iphone which was previous used by my brother.
If you are saying that you both have iCloud accounts and use the same icloud ID, then yes, the contacts will be deleted. The idea is that all devices using the same icloud ID are kept in sync. You need to use different IDs. You can keep the same iTunes ID so you can share the songs and apps. But use different icloud IDs.
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