HT1937 If a confirmation request is sent to my email from apple but i dont recieve it how can i change my security questions?
I downloaded itunes on a new device, and i went to go purchase something and it is asking me for security question. Which i forgot the answers to. I have tried to get the information sent to my e-mail, but i have not recieved it after sending the request multiple times over 24 hours ago. How can I get the answers to my secutiy questions?
https://discussions.apple.com/docs/DOC-4551
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How can I change my bank account details on iCloud ?? I have been sent instructions from Apple via email and they don't appy ?? Can anyone help ? Thanks in advance
You have to change it using iTunes on your computer, as explained here: Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support. (This article: iCloud: View or change your iCloud payment information no longer works with iOS 8 or Yosemite.)
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Hello, i have been sent the following email from apple, see below and asks for apple login details, is this a genuine request?
Thank you.
You’ve taken the added security step and provided a rescue email address. Now all you need to do is verify that it belongs to you.
The rescue email address that you gave us is [email protected]
Just click the link below to verify, sign in using your Apple ID and password, then follow the prompts.
Verify Now >
The rescue email address is dedicated to your security and allows Apple to get in touch if any account questions come up, such as the need to reset your password or change your security questions. As promised, Apple will never send any announcements or marketing messages to this address.
When using Apple products and services, you’ll still sign in with your primary email address as your Apple ID.
It’s about protecting your identity.
Just so you know, Apple sends out an email whenever someone adds or changes a rescue email address associated with an existing Apple ID. If you received this email in error, don’t worry. It’s likely someone just mistyped their own email address when creating a new Apple ID.
If you have questions or need help, visit the Apple ID Support site.
Thanks again,
Apple SupportIn that case, someone is trying to hi-jack your Apple ID.
You should change your password immediately. -
how do i change mi security questions if i have to answer them but i forgot them i can't use my iphone
Go to this knowledge base article and request help from Apple. If that doesn't help, go to the ExpressLane for assistance.
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I have a sent email (I confirmed it was sent) and it keeps coming back to my Draft folder, even when I delete it. How can I make it stop? I use OS X, version 10.0.4 and the Mail application.
Select the Drafts folder.
Under Mailbox in the Menu bar select Rebuild (last option) -
I am trying to set up my son's new itouch message and Face Time. I made an apple id for him, but think the process got interrupted before I finished and now we can't sign into his account. I went to manage apple id, requested an email be sent to reset password (because answers to security questions don't work), it shows an email was sent, but it never shows up in his inbox or mine which is his rescue email. I tried creating a new apple id with his email, but it shows it already exists. I am not sure what to do next. Does anyone have any suggestions? Everything else is run through my iTunes account so he can have access to all the apps and music that the rest of the family has purchased/uploaded. Help please! Thanks.
Contact iTunes
Apple - Support - iTunes - Contact Us
Rescue email address and how to reset Apple ID security questions -
I must have misspelt one of my security question answers. When I try to reset them, the email get sent to my old email account (school email) which I can no longer access. So I was just wondering if it is possible to delete that email addess off the system so the emails only get sent to my current email (which is also my apple ID).
Apple ID Manage Account
Go to My Apple ID and click Manage your account
1) Apple ID: All about Apple ID security questions
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security -
HT1937 how do i change my security questions?
i am unable to change my security questions and that is preventing me from being able to purchase anything on my itunes account. any ideas??? i need helppp!
Go to http://appleid.apple.com and select "Manage your account". Log in with your Apple ID and password, then select Password and Security from the left column.
You need to know the answers to your existing questions to reset them. If you don't remember your answers, there may be a link on that page where you can have a reset email send to your Rescue email address. This will not appear if you have not provided a Rescue email address, and may not appear even if you did.
If there does not seem to be any way to reset your security questions, contact iTunes Support here: http://www.apple.com/support/itunes/contact/ They will respond within a business day. Be sure to check your spam or junk mail folders for their response. -
I've read all the info but nothing helps as it don't ask for my rescue email address.
You really should learn how to search the Internet for yourself.
http://support.apple.com/kb/HE57 -
I can't change my security questions? No email sent and dead rescue email address?
Hello,
So I recently forgot all the answers to my security questions and to make matters worse, I tried going to the 'password and security section' to send a link to my 'rescue' email address. Unfortunately, I went to that rescue email address to be notified by Microsoft that someone may be using my account, so I changed the password to it and now I can login. But I see no link to reset my security questions even though I pressed the send button several times.
My account is now locked and I don't know what to do :( please help me!
I want to change my rescue address too, but since I forgot my security answers - I think I'm doomed.You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(90362) -
HT1937 how can i recover my security question and answer on my apple id
how can i recover my security question and answer on my apple id?
SECURITY QUESTIONS
Read this note for information on how to reset the security questions http://support.apple.com/kb/HT5312
This user tip may also help you http://discussions.apple.com/docs/DOC-4551 -
We have forgotten the security code question and each time I request a reset it is being sent to an e-mail addres which does not exist. How can I change the e-mail address to my current e-mail address. We have put money onto an ITunes account which is asking for this security question. This has never happened before. Any assistance would be appreciated. thank you
Hello, covey98.
Thank you for visiting Apple Support Communities.
I would recommend reaching out to us via the link below to assist you with this issue.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H. -
How can i change a program from Request/Task ?
Hi everybody
I have a main program in some request/task number and some include in other request/task numer; i want to transport them in the same task.
How can i change a program/include from one request/task to other ?
Thanks
FrankThe simplest way is to go TR.SE09 and go to your request "Delete the Object " and again go to your object and save it it `ll ask for request ..add it where ever you want .
Thanks
SK -
Hello I forgot my secreity questions and I sent it to my email that I dont use anymore how can i change my email?
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
My Icloud is tuck on my old email adress. i can not retreive the password becaue when i request the email it doent get sent to thi adress. how can i change it sothat my icloud is on my new email. i cant login or out of icloud now.
To change the iCloud ID on your phone you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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