HT1937 Product has been lost or stolen

what can i do to get another phone

AppleCare is an extended warranty which doesn't cover damage, stolen or lost  iPhones.
Allan

Similar Messages

  • TS2634 my iphone 4s has been lost or stolen

    my iphone 4s has been lost or stolen and i want to let apple know to place that information on my account as the phone is registered, can they do this?  I called but got the most unhelpful human on the phone.  i have tried location services, informed the police and placed it on the national (UK) property register.  you would think that with the serial number and IMEI information you could make sure the phone could be rendered useless to anythief or (lucky) finder,  but the unhelpful chap says that if someone wipes it and plugs it in to iTunes "they can use it as normal". wondering what the point of all the security features are if this is the case?

    Apple can do nothing at all, same as any other manufacturer of any other phone.

  • What to do if my iphone 5 has been lost or stolen?

    My iPhone 5 was stolen last night how do I go about blocking it so no one can use it?

    The only way to locate/disable/erase any lost/stolen iPhone/iPod Touch is through Find My Phone or a similar app. However, this requires that Find My Phone be setup/activated, on your phone, before it was lost/stolen. You would then login at iCloud.com & try to locate it. This requires the phone be turned on & have an Internet connection. There is no other way to locate a lost/stolen iPhone. Apple can't/won't help you, nor will your carrier. Report the loss to the Police, your carrier & Insurance company. Change all of your passwords.
    If your carrier offers Blacklisting & they Blacklist the phone, it will be unusable as a phone.
    If locked with a passcode, all a thief or whoever finds it has to do is force the phone into recovery mode & restore it. While this deletes all data on the phone, it also removes the passcode so the phone can then be used as a phone or touch.

  • My ipod has recently been lost or stolen what do I do

    Help!! My ipod has been lost or stolen.. what can I do

    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                                        
    Reporting a lost or stolen Apple product                                               
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • I have a Windows copy of Photoshop Elements 11, but the serial number has been lost. I didn't buy the product and I am unable to find the box. As far as I know, it's never been used so has not been registered. Does anyone know how the serial number can be

    I have a Windows copy of Photoshop Elements 11, but the serial number has been lost. I didn't buy the product and I am unable to find the box. As far as I know, it's never been used so has not been registered. Does anyone know how the serial number can be recovered under these circumstances?

    If you never bought the product then you cannot get the serial number.

  • Good afternoon! We purchased the product Adobe master collection 5.5 AOO Litsense RU. Distribyutiv program has been lost, and now we can not find it on the site. There we find different versions of the program other than Russian. Please tell me where to d

    Good afternoon! We purchased the product Adobe master collection 5.5 AOO Litsense RU. Distribyutiv program has been lost, and now we can not find it on the site. There we find different versions of the program other than Russian. Please tell me where to download it?

    Voronello volume license installation files are available under the end user or deploy to account at https://licensing.adobe.com/.

  • HT4759 my ipod been lost or stolen how do I view the map of its location?

    my ipod had been lost or stolen, how do I view the map of its location where my ipod is?

    What To Do If Your iDevice Is Lost Or Stolen
    If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
    If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
    This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
      1. Reporting a lost or stolen Apple product
      2. Find my lost iPod Touch
      3. AT&T. Sprint, and Verizon can block stolen phones/tablets
      4. What-To-Do-When-Iphone-Is-Stolen
      5. What to do if your iOS device is lost or stolen
      6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
      7. Find My iPhone
      8. Report Stolen iPad | Stolen Lost Found Online
    It pays to be proactive by following the advice on using Find My Phone before you lose your device:
      1. Find My iPhone
      2. Setup your iDevice on iCloud
      3. OS X Lion/Mountain Lion- About Find My Mac
      4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)

  • How can you find an ipod that has been lost

    how can you find an ipod that has been lost and the icloud is not turned on

    lost/stolen                                      
    No app is required.                                               
    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    iCloud: Find My iPhone
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    iCloud: Find My iPhone
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                                        
    Reporting a lost or stolen Apple product                                               
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • My ipod touch 4 has been lost and it is offline is there any way to find it.if yes,then contact me at 918968447870.

    MY IPOD TOUCH 4G HAS BEEN LOST.I AM NOT ABLE TO FIND BECAUSE IT IS OFFLINE.IS THERE ANY WAY TO FIND IT?
    <Personal Information Removed by Host>

    You are not addressing Apple here we are all just users like yourself
    lost/stolen                                     
    No app on the iOS device is required.                           
    - If you previously turned on FIndMyiPod/iPhone/iPad on the iOS device in Settings>iCloud and wifi is on and connected or cellular data is on and connected for, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
    - You can also wipe/erase the iOS device and have the device play a sound via iCloud.
    iCloud: Erase your device
    iCloud: Use Lost Mode
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the device and report to police and carrier if iPhone or cellular iPad
    - There is no way to prevent someone from restoring the erase (it erases it) using it unless you had iOS 7 or later on the device. With iOS 7 or later, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                               
    Reporting a lost or stolen Apple product                                              
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • New Iphone but OSA  shown Product has been replaced.. STRANGE!

    I (based Malaysia) got a iphone 3gs 32G as a present from my relative based at UK, she told me that the iphone is factory unlocked. after i got it, i try to insert local carries into iphone and when trying to activate it, I am getting an error from iTunes saying 'The sim card inserted in this iPhone does not appear to be supported'. i then tried to check the status of warranty (IMEI) at Online Service Assistant. when i entered the IMEI number, status shown 'We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number'. i stunned with this status and i eventually call to UK apple care to inform the issue. they told me that the product has been replace due to original's screen was spoiled and replacement is claimed under warranty. they ask me to provide the receipt in order to confirm the ownership. Unfortunately, my relative has lost the receipt so i am afraid it would hinder the new replacement. I email the apple representative but he seems do not entertain my claim despite i could prove the iphone still in new in box.
    Is that possible apple will produce two different iphone with same IMEI? i just wonder how could my iphone has been replace? any suggestion?
    I sent several emails to apple care consultant but got no reply from him. anyone out there could advise me what to do?

    If relative purchased phone with credit/debit card, issuing bank should be able to provide copy of receipt. If relative is setup to do banking on line, relative may be able to download copy of receipt without contacting bank. If purchase was cash, retailer may be able to search its records if time and date are known; retailer may have no desire to do so and probably is under no obligation to comply. Photograph box showing iPhone serial # & IMEI and email as attachment to Applecare consultant to see if that will help your claim. If all else fails, return iPhone to relative in UK and have her deal with seller.

  • Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us." how does this possible..???

    I have a horrible time with my new Iphone-4, No SIM card found issues and while i tried to contact customer care with device serial number getting a messgae of "Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us."
    What step should i take next.

    Where did you get the phone?
    That phone was replaced by Apple or an AASP and was not returned to Apple as it should have been, or it was stolen from Apple or somewhere in the supply chain.
    You can not get support from Apple for that phone.
    Return it to wherever you got it and get your money back.

  • HT201303 my iphon has been lost .. can i stop it or know where it is

    may iphon has been lost ... can i stop it or know where it is

    If you had "Find My iPhone" enabled in Settings > iCloud then you may be able to locate it. If not, you cannot locate it. If it was enabled then you can try locating it via http://icloud.com on a computer or the App "Find My iPhone" on another iDevice. Note: this will only work if your device is connected to a network and the device hasn't already been restored as new and/or "Find My iPhone" has not been disabled on it. Note: Disabling "Find My iPhone" is much more difficult in iOS 7.
    If you think that your device was stolen rather than lost then you should report it to the police. In either case you should contact your carrier, change your iTunes account password, your email account passwords, and any passwords that you'd stored on websites/emails/notes etc.
    See also here for additional information: http://support.apple.com/kb/HT5668

  • "This product has been replaced"! what does this mean??!!

    I purchased a used iphone 5s. when I check the serial number it tells that this product has been replaced, what does this mean? am i still able to use it? what should I do??

    It means that the iPhone was returned to Apple because it was defective, and the owner was given or purchased a replacement. That phone can never be used. It was probably stolen in transit to an Apple refurbishing facility.

  • My iphone has been lost in spain what can I do besides make a complaint to the police and lock it with the located iphone ?

    my iphone has been lost in spain what can I do besides make a complaint to the police and lock it with the located iphone ?

    The only way to locate/disable/erase any lost/stolen iPhone/iPod Touch is through Find My Phone or a similar app. However, this requires that Find My Phone be setup/activated, on your phone, before it was lost/stolen. You would then login at iCloud.com & try to locate it. This requires the phone be turned on & have an Internet connection. There is no other way to locate a lost/stolen iPhone. Apple can't/won't help you, nor will your carrier. Report the loss to the Police, your carrier & Insurance company. Change all of your passwords.
    If your carrier offers Blacklisting & they Blacklist the phone, it will be unusable as a phone.
    If locked with a passcode, all a thief or whoever finds it has to do is force the phone into recovery mode & restore it. While this deletes all data on the phone, it also removes the passcode so the phone can then be used as a phone or touch.

  • Most of my music has been lost, how can i get it back?

    almost all of my music has been lost randomly when i openned my iTunes and i can't find a way to get it back!

    See this post.
    tt2

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