HT1937 Unlocking

Hi I have my I phone 5 for over a year and it has been the best thing ever. I have recently moved to Australia and the phone doesn't work it needs to be unlocked. I have been onto my carrier Meteor and they say they can't do it as they need authority from Apple  to so . If you could help me I'd be really grateful as I'm lost without it. <edited by host>,
Many thanks in advance
Ian

Some carriers have a way with avoiding unlocking, even when the customer no longer lives in the coverage area.  All you can do is continue to deal with them.  Apple does not provide, or sell, a code for unlocking.  Doing so would end up violating their contracts with carriers who provide subsidized iPhones.
There really isn't much option but to keep after the carrier...elevate the discussion ask to speak with one of the carrier's managers, keep pushing them.

Similar Messages

  • HT1937 unlock my iphone 4s

    unlock my iphone 4s from verizon

    Verizon will unlock the GSM portion of your iPhone 4S, but only for use with international carriers. You cannot use it with other US carriers (the iPhone 5 is, I'm told, different).
    Regards.

  • HT1937 unlocking iphone 4 /3 years old/ in 02

    Hello.Can anybody help me how may I unlock iphone 4 /3years old/ being used in o2/uk/
    I would appreciate any help.Thanks in advance

    Contact O2 to have them unlock your phone. Only the carrier to which the phone is locked to can unlock it.

  • HT1937 Unlock phone

    I am trying to change carriers.  I have not been able to unlock my phone.  I contacted my carrier (AT&T) and I was told the IMEI number was not found.  How do I go about unlocking my phone so that I can change carriers.

    Only the carrier that the phone is currently locked to can unlock a phone.  You'll have to contact them.  If ATT doesn't have a record of the imei number, then it must have been under some other carrier.  Where did you buy the phone?

  • HT1937 Unlock

    Help me please, I am trying to unlock my iPhone 3Gs. Can somebody help me?

    Only the carrier can unlock the phone, if this is supported. Check this article about it:
    iPhone: About unlocking

  • HT1937 unlock iphone 3gs

    hi i;d like to unlock my iphone 3gs

    As has been said here already many, many times, only your carrier can authorize unlocking of your phone. Contact your carrier.

  • HT1937 unlock iphone 5 sprint

    I'm from Saudi Arabia
    I want a solution to unlock the iPhone 5  because it is locked on the Sprint network

    Contact Sprint, they are the only one who is authorized to unlock the phone

  • HT1937 unlock iphone 5c purchased in the uk

    I have recently moved back to Australia from the UK and my phone is locked to o2. I have contacted o2 in the UK and they have told me that apple is not yet unlocking the iphone 5c. I need my phone unlocked asap. How do i do this?

    It's not up to Apple. Only the cell carrier authorizes unlocking, and if O2 says that they're not yet unlocking the iPhone 5C, there's nothing you can do but wait until they are, or sell your iPhone to someone in the UK and buy a new iPhone in Australia.
    Regards.

  • HT1937 unlock iphone4

    hello my iphone4 lock t mobile germany my iphone imei 012421002433526 tell me solution my iphone out of warranty. apple i request to you plz unlock my iphone4

    It can ONLY be unlocked by the carrier it is locked to.

  • HT1937 unlocking iphone

    I want to know whether my iphone can be unlocked & charges

    Contact the carrier it is locked to and you will get all of your questions answered.

  • HT1937 dear sir my iphone 4 is made of canada ragor currently i am in afghanistan how contact ragor to get support for unlocking my iphone

    dear
    my iphone 4 made of canada ragor it is locked now how i can contact ragor to unlock my iphone

    Hi, kalandary. 
    Thank you for visiting Apple Support Communities. 
    To unlock an iPhone the request must be handled by the carrier.  Here is the best information when requesting an unlock. 
    iPhone: About unlocking
    http://support.apple.com/kb/HT5014
    iPhone: Wireless carrier support and features
    http://support.apple.com/kb/ht1937
    Cheers,
    Jason H. 

  • HT1937 i unlocked my iphone 4 factory and i upgrade to 6.1 when i connect it to itunes it apears  The SIM card inserted in this iPhone does not appear to be supported This iPhone is not currently setup to work with carrier you're attempting to use. Please

    i unlocked my iphone 4 factory and i upgrade to 6.1 when i connect it to itunes it apears
    The SIM card inserted in this iPhone does not appear to be supported
    This iPhone is not currently setup to work with carrier you're attempting to use. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked.

    It sounds like you or someone else hacked the phone to unlock it. Updating it locked it to the original carrier.
    How did you unlock it? The ONLY legitimate way is to ask the carrier it is locked to to unlock it. Any other way requires hacking or jailbreaking the phone.

  • HT1937 i am checking to see if my phone is unlock

    i have submit  imei # to at&t  my phone still not unlock
    Device Unlock Request Status          Language    v
    Go to Device Unlock Portal
    Status of your ATT Mobile Device (Phone or Tablet) Unlock request
    IMEI Number          012940005688208
    Request Date/Time          11/15/2013 11:00 AM
    Request Number          4717533
    Current Status          ATT Mobile Device Unlock Approved
    Completing Your Authorized ATT Mobile Device Unlock
    Thank you for contacting AT&T Customer Care about unlocking your AT&T Mobile device.
    We have reviewed your request and confirmed that the device may be unlocked.
    To complete the unlock, simply
    1. Open iTunes on your Mac or PC and verify that you have Internet connectivity.
    2. Ensure a SIM card is inserted into your iPhone.
    3. Connect your iPhone using the dock connector to USB cable that came with your iPhone.
    4. Backup and restore your iPhone using iTunes. For information on backup and restore, please visit http://support.apple.com/kb/HT1414.
    5. After restoring, your iPhone will be unlocked.
    Additional information on unlocking can be found at http://support.apple.com/kb/TS3198
    For questions regarding AT&T Mobile device, please visit the Phone/Device Learning Center.
    Thank you for your business. For other questions about our AT&T wireless service or other Mobile devices, please visit att.com.
    AT&T on the Web att.com
    Shop, Service, Support. att.net
    E-mail - News - Weather & More
    Privacy Policy | Careers | Contact Us | Terms of Use | Site Map | Accessibility | Wireless Emergency Alerts | Advertising Choices | Broadband Information
    © 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. AT&T 36USC220506
    The first nationwide carrier to be awarded the Seal of Wireless Quality. For details, visit www.ctia.org.Click to verify BBB accreditation and to see a BBB report.This site is certified by TRUSTeYELLOWPAGES.COMDigital White and Yellow PagesUSA Proud Sponsor of the U.S. Olympic Team

    Yes and what do you want anyone here to do about this?  Nobody here can do anything - this is a public user to user technical support forum, so don't post personal information here.
    If you have questions about unlocking your phone then contact AT&T because they are the only ones who can help you.  Either that, or contact Apple directly, but don't post personal details here.

  • HT1937 i have an iphone 5 factory unlocked, bought 3 months ago. Now it is stuck on searching for signals. Nothing happens whether i switch on/off airplane mode, no message of (NO SIM INSERTED) appears even if i put out the SIM trey out of the phone. plz

    iphone 5 stuck on searching

    How/where was the iPhone factory unlocked? Did you recently
    update the iOS version or restore the iPhone? Has the iPhone
    been jailbroken?

  • HT1937 how is unlock my i phone 4s

    how is unlock my i phone 4s ???????????????

    Contact the Carrier, and like Peter said we don't know who your carrier is. ONLY
    >>>>>> ONLY <<<<<< the Carrier can unlock your phone from their service.
    Apple can't help you, We can't help you, Raptor Jesus can't help you either

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