HT1937 What happens if you forget your security questions?

What do I do if I forgot my security questions?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102447)

Similar Messages

  • HT5312 what happens if you forget your security questions

    what happens if you dont know your security questions

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102447)

  • What happens when you forget your security questin answers?

    I just got the new ipod touch 5th generation. I use to have an ipod touch 4th generation. When i set up my new ipod i just used the same apple account to set it up. It let me buy apps & a downloaded all o the songs i had on my previous ipod, but when i went to go buy a new song it asked me for my password & put it in & then  it took me to a page and it is making me answer my security questins but i dont remeber the answer. What should i do?

    You reset them.
    See Kappy's previous discussion.
    HT5312 How to recover security...: Apple Support Communities

  • HT1491 If you forget your security questions what do you do?

    If you forget your security questions what do you do? I can't buy songs

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • When you forget your security questions and they ask to send an email to another email address ... How do you change that email address If its no longer in use?

    When you forget your security questions and they ask to send an email to another account to recover the security questions ...how do you change that email?

    You won't be able to change your rescue email address until you can answer your questions, you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/en-us/HT5699
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset you can then update your rescue email address for potential future use : http://support.apple.com/en-us/HT201356
    Or if it's available in your country you could change to 2-step verification : http://support.apple.com/en-gb/HT5570

  • HT5312 If you forget your security question how do you reset it?

    If you forget your security question how do you reset it?

    Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
    (90820)

  • What to do when you forget your security questions

    What do i need to do when i forgot my Secutiy questions to apple id
    and my email is now blocked.
    Can someone please help me

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (123972)

  • What do you do when you forget your security questions

    My account is locked because I forgot my security questions

    Hi Anna5768!
    I have an article here that addresses this issue and can help provide some helpful steps for you:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    If you decide not to provide a rescue email address, you can't reset your security questions and answers yourself later in the event you can't remember the answers to your questions. You'll need to contact iTunes Store support to have your questions and answers reset.
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • HT5312 when you forget your security question how do you ask  apple to send u the answer

    If I forgot my security question how can i let apple send me the answer on my email

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    (104086)

  • What to do if you forget your security questions

    I forgot the answer to my security question and I have no idea what to do.

    Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (86061)

  • What do you do if you forget your security question?

    I forgot all my security answer to all my questions and on itunes they ask you before you buy a song what is you answer to the question and I forgot my answer because i made the account two years ago and we never had to use it for anything. How do I use itunes and the app store if i don't know my answers?

    sfrash wrote:
    I forgot all my security answer to all my questions ...
    See Here..
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

  • TS2446 what can you do if you forget your security questions

    what can i do if i have forget my security questions

    Wrong Passcode
    http://support.apple.com/kb/HT1212

  • TS1702 What if you forget your security questions?

    I'm trying to download a app but it's asking for my security questions that I forgot .

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.

  • TS2446 what happens if i forget my security questions?

    I was recently trying to buy songs and they asked for me to answer my security questions and i cant seem to rememeber what i put. what do i do?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • HT1904 what happens if you forget your password?

    hi everybody

    That depends on what the password is for. If it's the password for your iTunes account then you can try this link : http://iforgot.apple.com
    If the passcode to unlock the iPad then you will need to connect the iPad to the computer that you normally sync to and you should then be able to reset the iPad and re-sync your content to it (http://support.apple.com/kb/HT1212) - you may also need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808
    If the code for Settings > General > Restrictions on the iPad then it will depend on whether it was in place on the iPad when you last backed up. If it wasn't then you can restore to that backup and it should be removed. If it was on the iPad when you last backed up then the only way to remove it is to reset the iPad back to factory defaults and you can then re-sync your content back to the iPad - you won't be able to restore to the backup as that will keep the code in place.

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