HT1941 my laptop was stolen, the police do not believe the serial number on the receipt is the correct serial number?????? Is there anyway the computer can be tracked through apple or can they provide me the serial number?????
My laptop was stolen and the police do not believe the serial number on my receipt is correct??? Is there a way through apple to obtain the actual serial number?
If you registered the device with Apple, then the serial number is in your support profile. Simply look it up on your Support Profile.
Similar Messages
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I cannot open my phone as the screen will not work. I have made an appointment with a technician tomorrow but is there anyway of backing my phone up to Icloud so that I do not lose any of photos etc etc?
PLug it into yrou computer to sync/back it up.
Is it set to back up to iCloud now?
Or do you have wifi backup enabled in iTunes?
Plug it in while on wifi and it will automatically back up. -
I have content on my iPOD touch which was from my old laptop which is stolen. How do i transfer as if i sync to my laptop all of it will be erased?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
I'm on vacation and my laptop was stolen. Is there a way to find my serial number without the original packaging? I bought those apple classes when I bought the laptop.
Sorry my error. It only shows the computer name not the serial number. Go with "themachead" response copied below:
In your Apple ID - Profiles:My Products if you filled it out. Not only that you might be able to, via Apple ID & iCloud sign up/in and activate find my Mac. If you have not activated iCloud you can do that too. -
I thought my product was already registered with your service. My laptop was stolen, how else may I provide my serial number if I do not have my computer any longer.
If you registered it in https://supportprofile.apple.com/ you can log in there with your Apple ID and find its serial number.
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my laptop was stolen and with it my itunes, all of my music (including non-apple downloaded content) is still on my iphone 5, how can I transfer the files to my new laptop which is authorised to the same apple ID?
See this user tip for recovering the media from the iPhone: https://discussions.apple.com/docs/DOC-3991
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My laptop was stolen how can I re-sync my iphone to the new laptop without losing all of my data?
Hi to all,
I hope someone can help me. I know this question has been asked in various formats but I can't seem to find exactly what I am looking for, so please forgive me if this type of question is asked again.
My laptop was stolen a few months ago and I have finally been able to replace it. The common issue of course is that I can only sync it to one iTunes library at a time, which was on my laptop that some thief is currently enjoying the use of.
I don't have a lot of money so all of my backups were on the stolen laptop as I don't have an external hard drive. I understand you can authorize iTunes or the iPhone to go on upto 5 computers at a time?
As soon as I plugged in my phone (on the new laptop) I created a backup of everything on there using iTunes. I guess my question is, if I plug in my iphone and ask it to restore from back up, will it wipe the phone and replace it with the first back up on the new laptop or will it still delete everything altogether as the original content is not on the new laptop?
As much as it would be a pain, the music content is the least of my concern. It's more a case of making sure I keep my contacts, photos and purchases from the app store. I have read somewhere that you can transfer your purchases but I'm not sure how to do this.
I really hope someone can help and apologies for the repeat topic!
Thanks in advance to any who take the time to read and reply, I will appreciate any input/insight you may be able to provide.Copy everything from your backup copy of your old computer to your new one.
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Hi,
My laptop was stolen lately with iCloud activated on it. I realize that i can remotely wipe it using find my phone but I really doubt that the thief will go online. So is there a way to stop that laptop from getting my iCloud updates at least?
Help.I have the same problem, my laptop was stolen with my girlfriend's icloud activated on. If the Laptop is switched on with access to the internet it will connect to icloud. How can I find out the IP's that are connected to my icloud. That lack of information who is connected to your icloud is not qool . Sorry for my english.
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Hey Everyone,
My apartment was broken into and my laptop was stolen which had my entire iTunes library. I have it all on my iPod Classic now which was with me at the time.
What do you suggest as the best tool to transfer the music FROM my iPod to to my new computer? I know there are some programs out there, what have you had success with?
My most important question is, is there a way to retain my library and especially playlists as it is (instead of copying over a massive bunch of songs)? Most of my music is from music blogs, mixtapes and underground artists so most of it cannot be found in the iTunes store.
Thanks for any help guys!
Vlad.See Recover your iTunes library from your iPod or iOS device.
tt2 -
How can cs3 master collection be reactivated and installed in my situation? My laptop was stolen recently so obviously my copy of cs3 was not uninstalled and deactivated, and now I'm unable to install it on my new computer.
if you need an activation count reset, contact adobe support, https://helpx.adobe.com/contact.html
you can download your installation files if you don't have an installation disk and use your serial number to activate,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Why won't they provide me a serial number for my new software
why won't they provide me a serial number for my new software?
They have promised to send me an email 5 times but never received anything. I'm baffled.I chatted this morning. Just an extention of the merry-go-round. Nothing accomplished.
Manashi: Hello! Welcome to Adobe Customer Service.
Manashi: Hi Alain.
Manashi: May I please have your email address registered with Adobe while I review your request?
alain: email adress given here
Manashi: Thank you.
Manashi: Could you please elaborate your issue more clearly?
alain: ordered through your site. did not work May 3
alain: sorry mmore to come
Manashi: May I have the order number of the software?
alain: call in may 3rd and was told i would get an email within 24 hours. still nothing. call back on monday, may 7 and was told i would get it in 24 hrs. still nothing. this is the same routine everyday but still nothing. my order # is xxxxxxxxxxxxx and says here on my account that its completed.
Manashi: Thank you for waiting. One moment please.
Manashi: Thank you for the information.
Manashi: I apologize for the inconvenience caused.
Manashi: I have checked with the case and see that your case has been escalated to higher level, they will contact you via email as soon as possible.
alain: that,s not acceptable. this is what they tell everyday and they NEVER contact me
Manashi: I really sorry for the inconvenience caused. .
alain: what so hard to send an email
alain: can you tell me if they tried
Manashi: Alain, I will personally follow up the case and inform to the higher level so that they will contact you soon.
alain: whats soon
alain: after 6 times of promises, why should i expect a response
Manashi: Alain, you will be contacted within 24 hours.
alain: how will i get compensated for hours over the phone, chat room and support boards?
alain: all that for a serial number? is there an explanation?
Manashi: Alain, if I would have the access, I could have provided you the product, but it is out of my level.
alain: Can you cancel my order?
alain: and you ignore my last question
Manashi: Since the case has been escalated to higher level, I am sorry to inform you that I can not cancel your order.
alain: how will i get compensated?
alain: why i am talking to you if you cant do anything?
Manashi: Once you get the order, please contact us back so that we can initiate the return.
alain: you dont know anything and you cant do anything. Are you not support?
Manashi: I apologize for the inconvenience caused
alain: its been escalated 4-5 times...
Manashi: Okay. -
My house had a break-in, laptop was stolen and the...
my house had a break-in, laptop was stolen and the thief is connected now to my skype!
how can i get the IP address, isn't there some option like in gmail i can see who besides me is connected to the account right now?I think you can consider reporting this matter to your local police. Then they can contact Skype to request for possible information or assistance. Skype will only provide sensitive information such us user's IP address to the proper law enforcement bodies.
CONTACT SKYPE CUSTOMER SERVICE | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES | WINDOWS PROBLEMS TROUBLESHOOTING | SKYPE DOWNLOAD LINKS
MORE TIPS, TRICKS AND UPDATES AT
skypefordummies.blogspot.com -
HT1727 My laptop was stolen and now I can't get my library back.
My laptop was stolen six months ago, and I just reinstalled iTunes on a new PC. I tried to login with my original username and password and got an error message, so I had to change my username and password. Now when I login, my libraries are empty. How can I get them back? Thanks.
Of course they are empty. Logging into iTunes has NEVER caused content to magically appear.
Use the backup of your computer to put everything back.
If your backup was also stolen, or for some foolish reason you never created a backup, it is possible to download past iTunes purchases. -
How can I authorize my new laptop when my old laptop was stolen and I am unable to deauthorize it? There are three other computers apparently on my account that I also am no aware of , nor do I have access to. I am unable to add any new computers to my account.
You can de-authorize individual computers, but only by using those computers. Otherwise you can "deauthorize all" from your iTunes account.
Open iTunes on a computer
From the Store menu, select "View my Account..."
Sign in with your Apple ID and password.
Under "Computer Authorizations" select "Deauthorize All".
Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "deauthorize all" your authorized computers, authorize each one as required. -
My laptop was stolen, How i can get all my itune apps and songs on my new computer.
My laptop was stolen, my itune was installed on last laptop. How can I get all my apps and songs back on my new computer.
If you don't have a backup then iTunes purchases can be redownloaed from the iTunes Store:
Ope the iTunes Store and click Purchased in the Quick Links section on the right.
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