HT1941 My MacBook Air was running slow and shut off
Hi. My MacBook Air was loading pages too slow a for few days then closed down. Now, I can not restart it. Do I need a new battery? I had been deleting cookies also, mostly 3rd party ones, when this happened.
Thanks for any help. I'm new at this.
Does it start when the power adapter is connected?
Try a SMC reset:
http://support.apple.com/kb/ht3964
If no success, an Apple store genius bar appointment is the best option.
Ciao.
Similar Messages
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My Macbook air is running slow and adware pop up eveytime I search for somthing online. Help!
For the past week my Macbook air has been running slow and the are ads that pop up with everything I search for through firefox. I even try and open netflix on my laptop and an adware pop up comes up with it. There are many different pop ups but the one that follows is the one that pops up most. One day it is Mac OS browser warning the next day it is windows browser warning. Do I call the number on the pop up, it says I have a virus or is it a scam? help me, I don't know what to do.
There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
com.something.daemon.plist
and
com.something.helper.plist
Here something is a variable string of characters, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
com.something.agent.plist
where the string something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
something
where something is the same string you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
My Macbook Air is running slow with Yosemite.
My Macbook Air is running slow with Yosemite.
I checked out most of the blogs and everything and have removed widgets from the notification center, but everything seems to run kinda slowly.
Sure, i have the base model 2014 macbook air but that 4 gb ram should run a freakin finder just fine. I had Mavericks installed before, and with that, i could do everything. I even made cool music in GarageBand and nothing was lagging for me. Now i installed Yosemite... Everything is lagging. Scrolling seems like it happens around 10 FPS. That aint good man. Memory cleaner says around 1gb ram free when only the finder is running in the background (before it did around 2). I just uninstalled Memory Cleaner o I'm not looking at that little amount of memory. I don't know what to do now? I would appreciate it, if someone would help me. Otherwise, ill just wait for a new update.Since it's new I would take it back for repair or exchange under your warranty before bothering to read further.
Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.
5. Reinstall Yosemite from Scratch:
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
How to Clean Install OS X Yosemite
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
macbook air suddenly running slow. Closed all applications, rebooted, doesn't solve the problem. Any ideas?
It's very likely that your boot drive is failing. Back up all data immediately and schedule a "Genius" appointment at an Apple Store.
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My macbook pro is running slow and I did the etrecheck for it could someone tell me what to do next ?
EtreCheck version: 2.1.8 (121)
Report generated April 6, 2015 at 13:30:31 GMT+3
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Adware! - Remove] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 510
Video Information: ℹ️
Intel HD Graphics 4000
NVIDIA GeForce GT 650M - VRAM: 512 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.9.5 (13F1066) - Time since boot: 0:59:44
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (410.99 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Downlite [Adware! - Remove]
Kernel Extensions: ℹ️
/Library/Application Support/VirtualBox
[loaded] org.virtualbox.kext.VBoxDrv (4.3.20) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.20) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.20) [Click for support]
[loaded] org.virtualbox.kext.VBoxUSB (4.3.20) [Click for support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.2 - SDK 10.6) [Click for support]
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[failed] com.extensis.FMCore.plist [Click for support] [Click for details]
[running] com.f31898d9029420d2.agent.plist [Click for support]
[not loaded] com.teamviewer.teamviewer.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_desktop.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[not loaded] com.f31898d9029420d2.daemon.plist [Click for support]
[running] com.f31898d9029420d2.helper.plist [Click for support]
[running] com.mackeeper.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.quark.quarkupdate.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]
[not loaded] org.virtualbox.startup.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.bittorrent.uTorrent.plist [Click for support]
[failed] com.jdibackup.JustCloud.autostart.plist [Click for support] [Click for details]
[failed] com.jdibackup.JustCloud.notify.plist [Click for support] [Click for details]
[running] com.mackeeper.MacKeeper.Helper.plist [Click for support]
[not loaded] org.virtualbox.vboxwebsrv.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.0 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
User internet Plug-ins: ℹ️
RealPlayer Plugin: Version: Unknown [Click for support]
Safari Extensions: ℹ️
AdBlock
Adblock Plus
MacVeXe
macfest
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Quark Update Preferences [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
10% WindowServer
4% mds_stores
4% Safari
4% mds
1% SystemUIServer
Top Processes by Memory: ℹ️
481 MB Safari
271 MB MacKeeper Helper
163 MB Finder
105 MB mds_stores
105 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
91 MB Free RAM
1.77 GB Active RAM
1.61 GB Inactive RAM
700 MB Wired RAM
861 MB Page-ins
3 MB Page-outs
Diagnostics Information: ℹ️
Apr 6, 2015, 01:27:03 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-06-132703_[redacted].crash
Apr 6, 2015, 12:28:23 PM Self test - passed
Apr 6, 2015, 01:27:16 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-04-06-132716_[redacted].crash
Apr 4, 2015, 12:46:41 PM /Library/Logs/DiagnosticReports/JustCloud_2015-04-04-124641_[redacted].hang -
OMG !! MY MacBook Air i7 run hot and very high fan sound?
my MacBook Air i7 run hot and very high fan sound?
am really very sad i buy it from usa store !! and am now in ukraine ! we dont have support or tech !
please help me
i7
4Gb ddr3
256 Gb !
when i open like game age of empire 3 !! my prosser be very very hot !! like 90% my fan be like 6599 !!!!!! and very high sound !
my os is lion and the last one !! and updates !!no ! not just with game when i open like safari ! with skype ! and email !! i have sound fan ? and prosser very very hot !! over numver 123 !!
and i put it in very good plece !! and put it on the cold wooden table
anyone have mac air i7 2011 -
MacBook Pro started running slow and freezing up
Hi,
What are some things I can do when my MacBook Pro starts running slow and freezing up? For example, windows are slow to open, and that pinwheel thing keeps spinning. Clean up tips would be appreciated.
Thanks.tamyc,
You can try resetting your MacBook Pro’s System Management Controller;
You can try booting into Safe mode, to see whether it runs just as slowly (and freezes up) then;
You can try disabling your antivirus software, to see if that makes a difference;
You can download, install, and run EtreCheck, and include in your reply the output from an EtreCheck run, which might help identify software which should be uninstalled or updated. -
MacBook Pro is running slow and All applications getting not responding..
MacBook Pro is running slow and All applications getting not responding after every 30 seconds. I have tested by hardware test nothing wrong with hardware. I am worried Because I am totally stuck with my macbook pro Help me Please !!! I have tested by creating guest account and also new account as administrator. same thing happened. apps running. I opened activity monitor and watched carefully when any app stucked, In activity monitor there is in front of ap name following text appeared : (Not Responding) in red color. 129GB free memory, 4 GB RAM Core i3 MacBook Pro 13 inch.
Instant help needed..
Thanks in ADVANCE !!!First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
Otherwise, take the steps below when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 2
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long. -
Macbook Pro 2010 Running Slow and Pulse/Click Noise (Not Hard Drive)
Hello. My 13" Macbook Pro mid-2010 (7,1) suddenly began running slow and lagging on certain operations. There is also a light pulse/click noise coming from the center of the keyboard. I am sure this is not a failing hard drive. How, you may ask me, am I so sure??? Well, I originally thought it was a failing hard drive and so replaced the hard drive, and there was absolutely no change, and the lagging and noise still continues. This makes it very frustrating to do basic, low-memory-intensive things like browse on Safari or watch a movie.
I have upgraded to Mavericks, and have 8gb Ram. This problem started suddenly about a month after upgrading to Mavericks. In fact right now my computer is lagging just typing this, Activity Monitor says I am only using 2.75 ram of 8gb.
Steps I have taken with no resolution
-Replaced the hard drive
-Reinstalled OSX Mavericks
-Verified and Repaired Permissions (I still get a message the the following item can't be repaired "System/Library/CoreServices/RemoteManagement/ARDAgent". But I have read that this is a common thing and can be ignored.
-Restarted the computer holding down left shift-option-control and the power key for 10 seconds (not sure exactly what this resets, but some type of system cache thing.
-Reset the PVRAM stuff ( I restarted the computer holding down command-p-r. I'm not sure I did this correctly as it went to the firmware disk repair screen.
Could there be a RAM issue? Does RAM start making noise when it goes bad? I bought my upgraded ram from ebay, it isn't the official Apple Store stuff. Could replacing the ram possibly help? My System Report tells me the RAM is OK.
Putting a message on here for help is the last step before giving up. I can't do much with this computer because it is hiccupy and overall difficult.
Thanks.1. Use free AdwareMedic to remove adware
http://www.adwaremedic.com/index.php
Install , open, and run it by clicking “Scan for Adware” button to remove adware.
Once done, quit AdwareMedic.
2. Safari > Preferences > Extensions
Turn those off and relaunch Safari.
Turn those on one by one and test.
Remove CleanMyMac.
http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-2
Remove Conduit:
http://www.thesafemac.com/arg-conduit/ -
My MacBook Air is running SLOW!
My MacBook Air is running so slow! Any ideas on how to fix? In my PC days I could defrag etc, but not sure how to help a Mac. I am running OS Lion 10.7.4
Hi-- I have the same issue so if you don't mind, I'm going to paste answers to everything you wrote above even though it wasn't my original post. Thanks!
Answers in BLUE
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Google Chrome - 7.2%, but it fluctuates-- sometimes the highest is calendar agent at 17.2%, or kernel task at 2.7%
2.5% user; 2.38% system; 94.12% idle
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Page outs: 38.93 GB
Swap used: 22.01 GB
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec andWrites out/sec (not Reads in and Writes out.)
Reads in/sec: fluctuates from 0-369
Writes out/sec: fluctuates 0-204 but both of these are generally at or around 0 and greatly fluctuate as I'm typing
Step 2
You must be logged in as an administrator to carry out this step.
Launch the Console application in the same way as above. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Pasted below:
11/27/12 9:06:04.124 PM CalendarAgent[6078]: Unexpected EOF, returning last token as fallback
11/27/12 9:06:04.125 PM CalendarAgent[6078]: Unexpected EOF, returning last token as fallback
11/27/12 9:06:36.190 PM iCalExternalSync[6403]: [0x7fbcbb40e4e0] |Miscellaneous|Error| SyncServices precondition failure in [ISyncConcreteSession pushChangesFromRecord:withIdentifier:]: you can't change the record's entity name from com.apple.calendars.MailAlarm to com.apple.calendars.DisplayAlarm in {
"com.apple.syncservices.KeepAwayFromServers" = 1;
"com.apple.syncservices.RecordEntityName" = "com.apple.calendars.DisplayAlarm";
description = "Event reminder";
owner = (
"Event/p492"
triggerduration = "-900";
11/27/12 9:06:36.191 PM iCalExternalSync[6403]: [ICalExternalSync ]Encountered exception: [ISyncConcreteSession pushChangesFromRecord:withIdentifier:]: you can't change the record's entity name from com.apple.calendars.MailAlarm to com.apple.calendars.DisplayAlarm in {
"com.apple.syncservices.KeepAwayFromServers" = 1;
"com.apple.syncservices.RecordEntityName" = "com.apple.calendars.DisplayAlarm";
description = "Event reminder";
owner = (
"Event/p492"
triggerduration = "-900";
} withStack: (
0 iCalExternalSync 0x0000000104d0fa60 iCalExternalSync + 125536
1 iCalExternalSync 0x0000000104cfeac9 iCalExternalSync + 56009
2 iCalExternalSync 0x0000000104d0e694 iCalExternalSync + 120468
3 libdyld.dylib 0x00007fff8e7937e1 start + 0
11/27/12 9:06:36.192 PM iCalExternalSync[6403]: [ICalExternalSync ]NSException name:ISyncInvalidArgumentsException reason:[ISyncConcreteSession pushChangesFromRecord:withIdentifier:]: you can't change the record's entity name from com.apple.calendars.MailAlarm to com.apple.calendars.DisplayAlarm in {
"com.apple.syncservices.KeepAwayFromServers" = 1;
"com.apple.syncservices.RecordEntityName" = "com.apple.calendars.DisplayAlarm";
description = "Event reminder";
owner = (
"Event/p492"
triggerduration = "-900";
11/27/12 9:06:36.193 PM SyncServer[6387]: [0x7fee43c0bd70] |Server|Warning| lost connection 0x7fee4480c140 to com.apple.iCal
11/27/12 9:06:41.438 PM mdworker[6405]: Unable to talk to lsboxd
11/27/12 9:06:41.000 PM kernel[0]: Sandbox: sandboxd(6406) deny mach-lookup com.apple.coresymbolicationd
11/27/12 9:06:41.561 PM sandboxd[6406]: ([6405]) mdworker(6405) deny mach-lookup com.apple.ls.boxd
11/27/12 9:11:49.000 PM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=6503[GoogleSoftwareUp] clearing CS_VALID
11/27/12 9:11:49.577 PM GoogleSoftwareUpdateDaemon[6504]: -[KeystoneDaemon logServiceState] GoogleSoftwareUpdate daemon (1.1.0.3659) vending:
com.google.Keystone.Daemon.UpdateEngine: 2 connection(s)
com.google.Keystone.Daemon.Administration: 0 connection(s)
11/27/12 9:11:49.592 PM GoogleSoftwareUpdateDaemon[6504]: -[KSUpdateEngine updateProductID:] KSUpdateEngine updating product ID: "com.google.Keystone"
11/27/12 9:11:49.598 PM GoogleSoftwareUpdateDaemon[6504]: -[KSCheckAction performAction] KSCheckAction checking 1 ticket(s).
11/27/12 9:11:49.608 PM GoogleSoftwareUpdateDaemon[6504]: -[KSUpdateCheckAction performAction] KSUpdateCheckAction starting update check for ticket(s): {(
<KSTicket:0x1883b00
productID=com.google.Keystone
version=1.1.0.3659
xc=<KSPathExistenceChecker:0x1883da0 path=/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/>
serverType=Omaha
url=https://tools.google.com/service/update2
creationDate=2011-06-11 03:44:40
>
Using server: <KSOmahaServer:0x1887a00
engine=<KSDaemonUpdateEngine:0x581f00>
params={
EngineVersion = "1.1.0.3659";
ActivesInfo = {
"com.google.musicmanager" = {
LastActivePingDate = 2011-12-14 08:00:00 +0000;
LastActiveDate = 2011-12-15 07:30:56 +0000;
LastRollCallPingDate = 2011-12-14 08:00:00 +0000;
"com.google.Chrome" = {
LastRollCallPingDate = 2012-11-27 07:59:59 +0000;
LastActiveDate = 2012-11-28 04:36:59 +0000;
LastActivePingDate = 2012-11-27 07:59:59 +0000;
"com.google.Keystone" = {
LastActivePingDate = 2012-11-27 07:59:59 +0000;
LastActiveDate = 2012-11-28 05:11:49 +0000;
LastRollCallPingDate = 2012-11-27 07:59:59 +0000;
"com.Google.GoogleEarthPlugin.intel" = {
LastRollCallPingDate = 2012-11-27 07:59:59 +0000;
"com.google.GoogleDrive" = {
LastRollCallPingDate = 2012-11-27 07:59:59 +0000;
LastActiveDate = 2012-11-16 18:58:57 +0000;
LastActivePingDate = 2012-11-17 08:00:05 +0000;
"com.google.talkplugin" = {
LastActiveDate = 2012-11-14 02:27:08 +0000;
LastActivePingDate = 2012-11-14 07:59:59 +0000;
LastRollCallPingDate = 2012-11-27 07:59:59 +0000;
UserInitiated = 0;
IsSystem = 1;
OmahaOSVersion = "10.8.2_i486";
Identity = KeystoneDaemon;
AllowedSubdomains = (
".omaha.sandbox.google.com",
".tools.google.com",
".www.google.com",
".corp.google.com"
>
11/27/12 9:11:49.611 PM GoogleSoftwareUpdateDaemon[6504]: -[KSUpdateCheckAction performAction] KSUpdateCheckAction running KSServerUpdateRequest: <KSOmahaServerUpdateRequest:0x188f650
server=<KSOmahaServer:0x1887a00>
url="https://tools.google.com/service/update2"
runningFetchers=0
tickets=1
activeTickets=0
rollCallTickets=0
body=
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<o:gupdate xmlns:o="http://www.google.com/update2/request" protocol="2.0" version="KeystoneDaemon-1.1.0.3659" ismachine="1">
<o:os platform="mac" version="MacOSX" sp="10.8.2_i486"></o:os>
<o:app appid="com.google.Keystone" version="1.1.0.3659" lang="en-us" installage="536" brand="GGLG">
<o:updatecheck></o:updatecheck>
</o:app>
</o:gupdate>
>
11/27/12 9:11:50.082 PM GoogleSoftwareUpdateDaemon[6504]: -[KSUpdateCheckAction(KSServerUpdateRequestDelegate) serverRequest:fetchedWithResponse:] KSUpdateCheckAction received KSServerUpdateResponse: <KSOmahaServerUpdateResponse:0x1a876c0
server=<KSOmahaServer:0x1887a00>
url="https://tools.google.com/service/update2"
status=200
tickets=1
activeTickets=0
rollCallTickets=0
data=
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<gupdate xmlns="http://www.google.com/update2/response" protocol="2.0" server="prod">
<daystart elapsed_seconds="76310"></daystart>
<app appid="com.google.Keystone" status="ok">
<updatecheck status="noupdate"></updatecheck>
</app>
</gupdate>
>
11/27/12 9:11:50.115 PM GoogleSoftwareUpdateDaemon[6504]: -[KSUpdateCheckAction(PrivateMethods) finishAction] KSUpdateCheckAction found updates: {( )}
11/27/12 9:11:50.120 PM GoogleSoftwareUpdateDaemon[6504]: -[KSPrefetchAction performAction] KSPrefetchAction no updates to prefetch.
11/27/12 9:11:50.121 PM GoogleSoftwareUpdateDaemon[6504]: -[KSMultiUpdateAction performAction] KSSilentUpdateAction had no updates to apply.
11/27/12 9:11:50.122 PM GoogleSoftwareUpdateDaemon[6504]: -[KSMultiUpdateAction performAction] KSPromptAction had no updates to apply.
11/27/12 9:11:50.125 PM GoogleSoftwareUpdateDaemon[6504]: -[KSUpdateEngine(PrivateMethods) updateFinish] KSUpdateEngine update processing complete.
11/27/12 9:11:50.643 PM GoogleSoftwareUpdateDaemon[6504]: -[KSUpdateEngine updateAllProducts] KSUpdateEngine updating all installed products.
11/27/12 9:11:50.647 PM GoogleSoftwareUpdateDaemon[6504]: -[KSCheckAction performAction] KSCheckAction checking 3 ticket(s).
11/27/12 9:11:50.659 PM GoogleSoftwareUpdateDaemon[6504]: -[KSUpdateCheckAction performAction] KSUpdateCheckAction starting update check for ticket(s): {(
<KSTicket:0x28f2a0
productID=com.google.Keystone
version=1.1.0.3659
xc=<KSPathExistenceChecker:0x290f80 path=/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/>
serverType=Omaha
url=https://tools.google.com/service/update2
creationDate=2011-06-11 03:44:40
>,
<KSTicket:0x294c00
productID=com.google.Chrome
version=23.0.1271.91
xc=<KSPathExistenceChecker:0x28e7a0 path=/Applications/Google Chrome.app>
serverType=Omaha
url=https://tools.google.com/service/update2
creationDate=2011-08-07 21:58:34
tagPath=/Applications/Google Chrome.app/Contents/Info.plist
tagKey=KSChannelID
brandPath=/Library/Google/Google Chrome Brand.plist
brandKey=KSBrandID
versionPath=/Applications/Google Chrome.app/Contents/Info.plist
versionKey=KSVersion
>,
<KSTicket:0x296400
productID=com.google.talkplugin
version=3.10.2.10212
xc=<KSPathExistenceChecker:0x2940b0 path=/Library/Application Support/Google/GoogleTalkPlugin.app>
serverType=Omaha
url=https://tools.google.com/service/update2
creationDate=2012-03-09 22:09:32
>
Using server: <KSOmahaServer:0x293210
engine=<KSDaemonUpdateEngine:0x581f00>
params={
EngineVersion = "1.1.0.3659";
ActivesInfo = {
"com.google.musicmanager" = {
LastActivePingDate = 2011-12-14 08:00:00 +0000;
LastActiveDate = 2011-12-15 07:30:56 +0000;
LastRollCallPingDate = 2011-12-14 08:00:00 +0000;
"com.google.Chrome" = {
LastRollCallPingDate = 2012-11-27 07:59:59 +0000;
LastActiveDate = 2012-11-28 04:36:59 +0000;
LastActivePingDate = 2012-11-27 07:59:59 +0000;
"com.google.Keystone" = {
LastActivePingDate = 2012-11-27 07:59:59 +0000;
LastActiveDate = 2012-11-28 05:11:49 +0000;
LastRollCallPingDate = 2012-11-27 07:59:59 +0000;
"com.Google.GoogleEarthPlugin.intel" = {
LastRollCallPingDate = 2012-11-27 07:59:59 +0000;
"com.google.GoogleDrive" = {
LastRollCallPingDate = 2012-11-27 07:59:59 +0000;
LastActiveDate = 2012-11-16 18:58:57 +0000;
LastActivePingDate = 2012-11-17 08:00:05 +0000;
"com.google.talkplugin" = {
LastActiveDate = 2012-11-14 02:27:08 +0000;
LastActivePingDate = 2012-11-14 07:59:59 +0000;
LastRollCallPingDate = 2012-11-27 07:59:59 +0000;
UserInitiated = 0;
IsSystem = 1;
OmahaOSVersion = "10.8.2_i486";
Identity = KeystoneDaemon;
AllowedSubdomains = (
".omaha.sandbox.google.com",
".tools.google.com",
".www.google.com",
".corp.google.com"
>
11/27/12 9:11:50.663 PM GoogleSoftwareUpdateDaemon[6504]: -[KSUpdateCheckAction performAction] KSUpdateCheckAction running KSServerUpdateRequest: <KSOmahaServerUpdateRequest:0x188eac0
server=<KSOmahaServer:0x293210>
url="https://tools.google.com/service/update2"
runningFetchers=0
tickets=3
activeTickets=0
rollCallTickets=0
body=
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<o:gupdate xmlns:o="http://www.google.com/update2/request" protocol="2.0" version="KeystoneDaemon-1.1.0.3659" ismachine="1">
<o:os platform="mac" version="MacOSX" sp="10.8.2_i486"></o:os>
<o:app appid="com.google.Keystone" version="1.1.0.3659" lang="en-us" installage="536" brand="GGLG">
<o:updatecheck></o:updatecheck>
</o:app>
<o:app appid="com.google.Chrome" version="23.0.1271.91" lang="en-us" installage="478" brand="GGRO">
<o:updatecheck></o:updatecheck>
</o:app>
<o:app appid="com.google.talkplugin" version="3.10.2.10212" lang="en-us" installage="263" brand="GGLG">
<o:updatecheck></o:updatecheck>
</o:app>
</o:gupdate>
>
11/27/12 9:11:51.083 PM GoogleSoftwareUpdateDaemon[6504]: -[KSUpdateCheckAction(KSServerUpdateRequestDelegate) serverRequest:fetchedWithResponse:] KSUpdateCheckAction received KSServerUpdateResponse: <KSOmahaServerUpdateResponse:0x5879d0
server=<KSOmahaServer:0x293210>
url="https://tools.google.com/service/update2"
status=200
tickets=3
activeTickets=0
rollCallTickets=0
data=
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<gupdate xmlns="http://www.google.com/update2/response" protocol="2.0" server="prod">
<daystart elapsed_seconds="76311"></daystart>
<app appid="com.google.Keystone" status="ok">
<updatecheck status="noupdate"></updatecheck>
</app>
<app appid="com.google.Chrome" status="ok">
<updatecheck status="noupdate"></updatecheck>
</app>
<app appid="com.google.talkplugin" status="ok">
<updatecheck status="noupdate"></updatecheck>
</app>
</gupdate>
>
11/27/12 9:11:51.089 PM GoogleSoftwareUpdateDaemon[6504]: -[KSUpdateCheckAction(PrivateMethods) finishAction] KSUpdateCheckAction found updates: {( )}
11/27/12 9:11:51.094 PM GoogleSoftwareUpdateDaemon[6504]: -[KSPrefetchAction performAction] KSPrefetchAction no updates to prefetch.
11/27/12 9:11:51.095 PM GoogleSoftwareUpdateDaemon[6504]: -[KSMultiUpdateAction performAction] KSSilentUpdateAction had no updates to apply.
11/27/12 9:11:51.097 PM GoogleSoftwareUpdateDaemon[6504]: -[KSMultiUpdateAction performAction] KSPromptAction had no updates to apply.
11/27/12 9:11:51.099 PM GoogleSoftwareUpdateDaemon[6504]: -[KSUpdateEngine(PrivateMethods) updateFinish] KSUpdateEngine update processing complete.
11/27/12 9:11:53.530 PM GoogleSoftwareUpdateDaemon[6504]: -[KeystoneDaemon logServiceState] GoogleSoftwareUpdate daemon (1.1.0.3659) vending:
com.google.Keystone.Daemon.UpdateEngine: 1 connection(s)
com.google.Keystone.Daemon.Administration: 0 connection(s)
11/27/12 9:12:19.578 PM GoogleSoftwareUpdateDaemon[6504]: -[KeystoneDaemon main] GoogleSoftwareUpdateDaemon inactive, shutdown.
11/27/12 9:13:17.519 PM Google Chrome[5975]: Cannot find function pointer AFSCMPlugInFactory for factory 3487BB5A-3E66-11D5-A64E-003065B300BC in CFBundle/CFPlugIn 0x7e6c5ae0 </Library/Contextual Menu Items/AFSCMPlugIn.plugin> (not loaded)
11/27/12 9:13:17.521 PM Google Chrome[5975]: Cannot find function pointer SUMCMPluginFactory for factory C1DF11E5-FD12-45AD-BBE4-EE058CB88A16 in CFBundle/CFPlugIn 0x7e41ebd0 </Library/Contextual Menu Items/Sophos Anti-Virus.plugin> (not loaded)
11/27/12 9:14:06.492 PM Google Chrome[5975]: Cannot find function pointer AFSCMPlugInFactory for factory 3487BB5A-3E66-11D5-A64E-003065B300BC in CFBundle/CFPlugIn 0x7e6c5ae0 </Library/Contextual Menu Items/AFSCMPlugIn.plugin> (not loaded)
11/27/12 9:14:06.493 PM Google Chrome[5975]: Cannot find function pointer SUMCMPluginFactory for factory C1DF11E5-FD12-45AD-BBE4-EE058CB88A16 in CFBundle/CFPlugIn 0x7e41ebd0 </Library/Contextual Menu Items/Sophos Anti-Virus.plugin> (not loaded)
11/27/12 9:15:18.382 PM mdworker[6567]: Unable to talk to lsboxd
11/27/12 9:15:18.485 PM sandboxd[6568]: ([6567]) mdworker(6567) deny mach-lookup com.apple.ls.boxd
11/27/12 9:15:18.000 PM kernel[0]: Sandbox: sandboxd(6568) deny mach-lookup com.apple.coresymbolicationd
11/27/12 9:16:20.369 PM mdworker[6583]: Unable to talk to lsboxd
11/27/12 9:16:20.496 PM sandboxd[6585]: ([6583]) mdworker(6583) deny mach-lookup com.apple.ls.boxd
11/27/12 9:16:20.000 PM kernel[0]: Sandbox: sandboxd(6585) deny mach-lookup com.apple.coresymbolicationd
11/27/12 9:18:21.644 PM mdworker[6620]: Unable to talk to lsboxd
11/27/12 9:18:21.766 PM sandboxd[6621]: ([6620]) mdworker(6620) deny mach-lookup com.apple.ls.boxd
11/27/12 9:18:22.000 PM kernel[0]: Sandbox: sandboxd(6621) deny mach-lookup com.apple.coresymbolicationd
11/27/12 9:21:28.659 PM iCalExternalSync[6665]: [0x7fb8e840e4e0] |Miscellaneous|Error| SyncServices precondition failure in [ISyncConcreteSession pushChangesFromRecord:withIdentifier:]: you can't change the record's entity name from com.apple.calendars.MailAlarm to com.apple.calendars.DisplayAlarm in {
"com.apple.syncservices.KeepAwayFromServers" = 1;
"com.apple.syncservices.RecordEntityName" = "com.apple.calendars.DisplayAlarm";
description = "Event reminder";
owner = (
"Event/p492"
triggerduration = "-900";
11/27/12 9:21:28.660 PM iCalExternalSync[6665]: [ICalExternalSync ]Encountered exception: [ISyncConcreteSession pushChangesFromRecord:withIdentifier:]: you can't change the record's entity name from com.apple.calendars.MailAlarm to com.apple.calendars.DisplayAlarm in {
"com.apple.syncservices.KeepAwayFromServers" = 1;
"com.apple.syncservices.RecordEntityName" = "com.apple.calendars.DisplayAlarm";
description = "Event reminder";
owner = (
"Event/p492"
triggerduration = "-900";
} withStack: (
0 iCalExternalSync 0x000000010a591a60 iCalExternalSync + 125536
1 iCalExternalSync 0x000000010a580ac9 iCalExternalSync + 56009
2 iCalExternalSync 0x000000010a590694 iCalExternalSync + 120468
3 libdyld.dylib 0x00007fff8e7937e1 start + 0
11/27/12 9:21:28.660 PM iCalExternalSync[6665]: [ICalExternalSync ]NSException name:ISyncInvalidArgumentsException reason:[ISyncConcreteSession pushChangesFromRecord:withIdentifier:]: you can't change the record's entity name from com.apple.calendars.MailAlarm to com.apple.calendars.DisplayAlarm in {
"com.apple.syncservices.KeepAwayFromServers" = 1;
"com.apple.syncservices.RecordEntityName" = "com.apple.calendars.DisplayAlarm";
description = "Event reminder";
owner = (
"Event/p492"
triggerduration = "-900";
11/27/12 9:21:28.662 PM SyncServer[6666]: [0x7fc5d2c0bd70] |Server|Warning| lost connection 0x7fc5d3809520 to com.apple.iCal
11/27/12 9:22:23.175 PM mdworker[6680]: Unable to talk to lsboxd
11/27/12 9:22:23.283 PM sandboxd[6681]: ([6680]) mdworker(6680) deny mach-lookup com.apple.ls.boxd
11/27/12 9:22:23.000 PM kernel[0]: Sandbox: sandboxd(6681) deny mach-lookup com.apple.coresymbolicationd
11/27/12 9:26:24.313 PM mdworker[6740]: Unable to talk to lsboxd
11/27/12 9:26:24.400 PM sandboxd[6741]: ([6740]) mdworker(6740) deny mach-lookup com.apple.ls.boxd
11/27/12 9:26:24.000 PM kernel[0]: Sandbox: sandboxd(6741) deny mach-lookup com.apple.coresymbolicationd -
MacBook Pro Lag, running slow and to much time to start.
Hi
Need some help, my MacBook Pro is running slow it takes like 10 - 13 minutes to start, most of the times when I'm going to type something, it doesn't matter which app do I use (Facebook, messages, search on google, it get stuck once in a while and the beach ball appears for a few seconds and then works again, or when I navigate between apps and tried to click on something it takes a while and beach ball comes up I just reinstalled OS X Yosemite again and ran CleanMyMAc and got almost 2 gb deleted, but still the same problem, I use this computer for work on java apps. I ran the EtreCheck and this is the result. Any help on how to kill spotlight? or any suggestions??
EtreCheck version: 2.1.8 (121)
Report generated April 14, 2015 at 10:26:47 AM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 52
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.3 (14D131) - Time since boot: 2:43:28
Disk Information: ℹ️
APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (725.60 GB free)
Encrypted AES-XTS Unlocked Converting
Core Storage: disk0s2 749.30 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Microsoft Microsoft Nano Transceiver 1.1
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Problem System Launch Daemons: ℹ️
[failed] com.apple.mtrecorder.plist
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[failed] com.apple.spirecorder.plist
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Spotify Application Hidden (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 7 Update 75 Check version
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
136% Spotlight
13% WindowServer
5% Safari
4% SpotifyWebHelper
3% NotificationCenter
Top Processes by Memory: ℹ️
318 MB java
163 MB com.apple.WebKit.WebContent
137 MB mds_stores
137 MB Google Chrome
129 MB Mail
Virtual Memory Information: ℹ️
484 MB Free RAM
3.83 GB Active RAM
3.24 GB Inactive RAM
1.03 GB Wired RAM
2.45 GB Page-ins
213 KB Page-outs
Diagnostics Information: ℹ️
Apr 14, 2015, 07:42:25 AM Self test - passed
Apr 13, 2015, 03:18:21 PM /Library/Logs/DiagnosticReports/CleanMyMac 2_2015-04-13-151821_[redacted].cpu_resource.diag [Click for details]Hi
Need some help, my MacBook Pro is running slow it takes like 10 - 13 minutes to start, most of the times when I'm going to type something, it doesn't matter which app do I use (Facebook, messages, search on google, it get stuck once in a while and the beach ball appears for a few seconds and then works again, or when I navigate between apps and tried to click on something it takes a while and beach ball comes up I just reinstalled OS X Yosemite again and ran CleanMyMAc and got almost 2 gb deleted, but still the same problem, I use this computer for work on java apps. I ran the EtreCheck and this is the result. Any help on how to kill spotlight? or any suggestions??
EtreCheck version: 2.1.8 (121)
Report generated April 14, 2015 at 10:26:47 AM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 52
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.3 (14D131) - Time since boot: 2:43:28
Disk Information: ℹ️
APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (725.60 GB free)
Encrypted AES-XTS Unlocked Converting
Core Storage: disk0s2 749.30 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Microsoft Microsoft Nano Transceiver 1.1
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Problem System Launch Daemons: ℹ️
[failed] com.apple.mtrecorder.plist
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[failed] com.apple.spirecorder.plist
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Spotify Application Hidden (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 7 Update 75 Check version
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
136% Spotlight
13% WindowServer
5% Safari
4% SpotifyWebHelper
3% NotificationCenter
Top Processes by Memory: ℹ️
318 MB java
163 MB com.apple.WebKit.WebContent
137 MB mds_stores
137 MB Google Chrome
129 MB Mail
Virtual Memory Information: ℹ️
484 MB Free RAM
3.83 GB Active RAM
3.24 GB Inactive RAM
1.03 GB Wired RAM
2.45 GB Page-ins
213 KB Page-outs
Diagnostics Information: ℹ️
Apr 14, 2015, 07:42:25 AM Self test - passed
Apr 13, 2015, 03:18:21 PM /Library/Logs/DiagnosticReports/CleanMyMac 2_2015-04-13-151821_[redacted].cpu_resource.diag [Click for details] -
Macbook pro 13inch running slow and losing connection (had it for only a year)
Will someone please help me.. I've only had my mac book pro for a year only and few months ago I started experiencing that my macbook has been running slow lately.. I still have alot of memory in it because I only use it for browsing the net and saving some pictures on it and some videos and it. I have another laptop with me(Toshiba) and it works perfectly fine.. Honestly, I didn't switch to apple to get this kind of issues! Will someone help me please.. I seriously don't want to pay $50 just for them to trouble shoot it.. & I'm not the only one experiencing this problem... Alot of people I know that uses macbook are experiencing the same issues. I hope someone can help me, Thanks!
Post a panic log so that we can see exactly is going on. Be sure that it includes the hardware profile at the bottom of the log.
-
I haven't used my computer in a month, so when I turned it on, I saw it was running slow. The circle that is used to load the page kept coming up and it took sometime for things to load up. I tried to go Into safe mode, and it worked, but I know your limited on what you can do in that world. I also tried to repair the disk but it kept giving me an error message. How can I resolve this problem?
Time Machine is a back up you have to set up to back up before there is a problem like a hard drive failure.
It is possible to recover files from a failed drive, but it is an expensive proposition.
There is a faint hope that an app like Disk Warrior or TechTool Pro might repair the drive. You could try making an appointment at an Apple store and ask a technician there to take a look... the diagnosis will not cost you.
http://www.apple.com/retail/geniusbar/ -
My macbook air is running slow when playing movies
anyone! my macbook air is running low when playing movies and I also noticed when opening certain websites, any suggestions on how clean the computer or fix the issue!
Thank you muchHi ana1773gar,
I understand your MacBook Air is not performing as expected. The following article provides troubleshooting steps which can help with performance issues:
OS X Yosemite: If your Mac runs slowly
If you find your Mac is running slowly, there are a number of potential causes that you can check.
An app you’re using may require more memory than your computer has easily available. To see how much memory your computer has, choose Apple menu > About This Mac, then click Memory. See the help that came with the app to see its system requirements.
To find out how to increase your computer’s memory, choose Apple menu > About This Mac, click Memory, then click Memory Upgrade Instructions in the lower-left corner. documentation that came with the app to its system requirements.
To see what processor your computer has, choose Apple menu > About This Mac, then click Overview.
To see what graphics card your computer has, choose Apple menu > About This Mac, then click Displays. The name of the graphics card in your computer is displayed in the middle of the window.
Your computer’s startup disk may not have enough free disk space. To make disk space available, move files to another disk, then delete files you no longer need on the startup disk.
Quit any apps you’re not using.
If you have problems with your disk, use Disk Utility to verify and try and fix any issues.
Use Activity Monitor to see if a particular app or activity is making a large demand on your Mac.
Thank you for contributing to Apple Support Communities.
Take care,
Bobby_D -
MacBook Pro is running slow and always showing the spinning color wheel. Help!
Problem description:
MacBook Pro is running slowly and shows me the color wheel all the time.
EtreCheck version: 2.1.8 (121)
Report generated March 26, 2015 at 2:07:06 PM CDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 448
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: one day 2:51:19
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (362.93 GB free)
Encrypted AES-XTS Unlocked Converting
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[failed] com.zeobit.MacKeeper.Helper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
25% WindowServer
4% hidd
1% Dock
0% systemstatsd
0% AppleIDAuthAgent
Top Processes by Memory: ℹ️
86 MB Finder
77 MB WindowServer
73 MB ocspd
47 MB mds_stores
43 MB CalendarAgent
Virtual Memory Information: ℹ️
1.06 GB Free RAM
1.57 GB Active RAM
568 MB Inactive RAM
1.09 GB Wired RAM
1.46 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 25, 2015, 11:13:52 AM Self test - passed
Mar 24, 2015, 07:05:57 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2015-03-24-190557_[r edacted].cpu_resource.diag [Click for details]Back up your Mac if you have not done so already. To learn how to use Time Machine read Mac Basics: Time Machine backs up your Mac - Apple Support.
Uninstall MacKeeper:
Follow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper. Earlier versions than the one released in 2012 required more extensive work to uninstall all its components.
If you actually used MacKeeper to alter your system, e.g. "remove excess binaries" or such, you will need to reinstall OS X as well as all your additional software. Uninstalling MacKeeper is insufficient to reverse the corruption it is capable of - once again, that is if you used it.
If you merely installed MacKeeper but did not use it to perform any particular action, the following instructions will suffice.
If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
Quit the MacKeeper app if it is running.
Open your Applications folder: Using the Finder's Go menu, select Applications.
Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
You will be asked to authenticate (twice):
You do not need to provide a reason for uninstalling it:
Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk.
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