HT1947 Apple remote app under ios7 won't rotate

After the ios7 update my remote app doesn't work in landscape on my ipad 2. Anyone else experienced this?

Same here, Remote is the only app not rotating. Have tried everything I could imagine might fix it to no avail. Considering that the app icon hasn't been "sevened" my guess is someone missed the briefing or Apple doesn't understand how important this app is to some of us. There are already a few other threads on this, haven't yet found a solution in them.

Similar Messages

  • HT1947 Remote app in iOS7 won't display in landscape mode

    Title says it all - since I updated to iOS7 (which I really like), the Remote app stays in portrait mode no matter how I turn the iPad.  Is it me or is this something other folks have run into?

    Same here, Remote is the only app not rotating. Have tried everything I could imagine might fix it to no avail. Considering that the app icon hasn't been "sevened" my guess is someone missed the briefing or Apple doesn't understand how important this app is to some of us. There are already a few other threads on this, haven't yet found a solution in them.

  • Apple Remote App or Home Sharing won't work on iPhone or iPad with iTunes (Win 7)

    Hi,
    After I updated my Remote App (version 4.0) on my iPhone 5 (iOS 7.0.3) and iPad-3rd generation (iOS 7.0.3) and updated my iTunes (Version 11.1.3.8) on Win 7, I no longer can get Apple Remote App to work or my Home Sharing to work with Music/Videos for shared library.
    I've followed every step in troubleshooting for Remote App (http://support.apple.com/kb/TS1741) with system requirements, proper iTunes settings, Home Sharing setup, Network connections, restarting the network router, and checking firewall settings.  I've also done every setp in troubleshooting for Home Sharing (http://support.apple.com/kb/TS2972).
    I've done multiple combinations of signing out on both iDevices and iTunes with Home Sharing, turning them on in different orders, closing and re-opening the apps and iTunes, restarting the iDevices and my computer.  No matter what I do, nothing works.
    I've even tried taking my computer and iDevices with me to different routers (work, home, friend's house, etc.) to see if it was a router problem, but no matter what I do it will not work.  I am looking forward to getting an Apple TV soon, but if these problems persist, the outcome of that possibility is unlikely.
    Are any of you experiencing problems like this?  I could really use some help.
    Thanks for all your support.

    I just ran iTunes Diagnostics (Help --> Run Diagnostics... --> "Check" Network connectivity tests).
    I found this:
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    I checked my Firewall settings (Windows Security Essentials) one more time, and it IS enabled for Home/Work (Private) and Public.
    I think I'm going to uninstall and reinstall iTunes and see if that helps.

  • I can't connect to my iTunes library on my Macbook Pro using the Apple Remote app on my iPhone 4S. Why?

    Hi all,
    I've been looking through the forums for help with this problem. There are a couple of threads with similar problems, but no solved threads and the discussion doesn't seem to go anywhere... As far as I can tell, it's been causing a lot of annoyance for many users, including myself, but it looks like the community's in the dark about why it's happening!
    I'm trying to connect to my iTunes library using the Apple Remote app on my new iPhone 4S. As you may know, there are two ways to do this:
    Connect via Home Sharing by setting up Home Sharing on both iTunes and the iPhone, or
    Connecting directly to iTunes using a four digit passcode.
    I've tried both methods, and neither work!
    Here's what happens for each method:
    From the Remote app start screen, I tap the "Turn on Home Sharing" button. I enter my Apple ID details (which are definitely correct), and get a confirmation message on my phone saying "Home Sharing is on using [my email address]. To control iTunes: Choose Turn On Home Sharing from the Advanced menu in iTunes on your computer." I then go to iTunes, turn on Home Sharing, enter my Apple ID again and get a confirmation message saying "Home Sharing is now on", etc. However, there's no connection formed between my iPhone and my Macbook Pro - the Remote app just shows a message saying "Turn on Home Sharing in iTunes on your computer or on Apple TV using the account [my email address].
    From the Remote app start screen, I tap "Add an iTunes Library", and the four digit passcode is shown on my phone. I select the new "Quintin's iPhone" item that appears in the iTunes sidebar under "Devices", and enter the passcode on the screen that appears. Once I've entered it, I get a confirmation message saying "Your Remote is now able to control iTunes" with an "Okay" button. Clicking the "Okay" button makes the screen and the sidebar item disappear completely. On my phone, a message that says "Looking for ..." is shown on the screen with a spinning loading wheel, but nothing happens. After a minute or two, it stops and simply says "Could not find".
    After trying both methods, I went through all of the troubleshooting steps here: http://support.apple.com/kb/ts1741 . Absolutely no effect.
    I should mention that I was experiencing similar problems on my old iPhone 3Gs with an older version of iTunes. I thought it might have been some kind of hardware fault and expected it to clear up once I got the new phone, but the problem is still there. It's a new phone, a new computer, a newer version an iTunes... even a different network I'm trying to connect to it on. Bizarre!
    I've even tried using the Mobile Air Mouse remote application instead. However again, the Mobile Air Mouse app on my phone can't pick up the Mobile Air Mouse server on my Mac.
    I'm kind of at the end of my rope here. Anyone?

    I have the exact same problem trying to use the Remote app on both my iPhone 3gs and iPad 2 with either my Mac or ATV2.  My Remote app used to work on my phone - I can't recall if I ever actually used it with my iPad, but when I tried today, I got all the same results as you did (on both iPad, and then iPhone).  I  was using my ATV2 to play music from iTunes on my Mac and wanted to use the Remote app, but it would not connect to either device no matter what I did. 

  • Can't get Apple Remote App to stay connected to my ITunes library.

    I recently had my modem and router taken out by lightening.  So I replaced them both with what is supposed to be the latest and greatest.  Simultaneously, Apple had a new version of ITunes, so I updated.  Now I can't get the Apple remote app to stay connected to ITunes.  If I start ITunes on my computer, my IPhone 5 will see and connect to the library, as well as my IPad.  But as soon as my IPhone or IPad goes to sleep and I try to reconnect to the library, it can't connect to the library.  I've never had any connection problems before and not sure what is causing the problem.  I can turn off Home Sharing in ITunes and turn it back on again, or restart ITunes and it works, but as soon as the IPhone or IPad goes to sleep, it won't reconnect again.  Is this a router issue or ITunes Home Sharing issue?  Any input to resolve this will be greatly appreciated..............because it is really annoying not to be able to control music the way I did before!  All products have the latest updates.

    Take it back and exchange it.
    If the remote doesn't work out of the box new then either remote is faulty or AppleTV is faulty (eg IR sensor not located properly in the case).
    Either way one of them isn't working, exchange it.

  • Sort by year using Apple Remote App?

    Is it possible to search albums by year using the Apple Remote App?
    I can see album year on my Mac though.....

    Add me to the frustrated list when it comes to Apple's insane logic for sorting. I want iTunes to allow me to sort by artist first, and by date second. But Apple won't let me.
    I want to sort by a nearly infinite combination of settings, but apple tells me otherwise. It's got me on the hunt for a new music organizing database app for my music. If a good one comes along, iTunes will be relegated to the app that syncs my iPhone, and nothing else. ;-)

  • Apple Remote app closes immediately upon launch

    Apple Remote app launches on my ipad and then immediately closes.  This has just started happening.  I've not updated any OS.  I've tried uninstalling and then reinstalling. No love.  Any suggestions? Currently running OS 7.0.6 on Ipad. Thanks

    I would uninstall the app, run "erase all settings" from the settings>general>reset menu, then run "reset all network settings" from the same place, and then reinstall the app after the reboot.  You won't loose any of your files, but your device will reset to default volume levels, forget wifi networks, and all switches and settings menus in the settings app will be back at defaults.

  • ATV2 with ethernet connection not found by Apple remote app

    Not sure if this is really possible/supported:
    * Apple TV 2 connected to an ethernet/wifi routher with an ethernet cable
    * iPhone connected to same wifi router
    * Both have an ip address in the range 10.0.0.x
    * Using the same Apple ID
    The remote app cannot find the ATV device. My guess was, since the are in the same network, the app should find the ATV. Am I wrong?
    Hint: The ATV DOES find an iTunes library on my Windows computer, attached with an ethernet cable. So network connectivity on the ATV is working.
    Message was edited by: smile-me

    smile-me wrote:
    The remote app cannot find the ATV device. My guess was, since the are in the same network, the app should find the ATV. Am I wrong?
    no.
    a similar setup works for me.
    try if anything in these support articles helps/provides pointers:
    [_*About Remote app for iPhone, iPad, and iPod touch*_|http://support.apple.com/kb/HT1947]
    _*Remote app for iPhone, iPad, or iPod touch can't connect to iTunes or Apple TV*_
    [_*Setting up Home Sharing for Apple TV (2nd generation)*_|http://support.apple.com/kb/HT4352]
    [_*Troubleshooting Home Sharing with Apple TV (2nd generation)*_|http://support.apple.com/kb/TS3509]
    JGG

  • IPod Touch/Apple Remote App

    Hi, all.
    I am having problems setting up the Apple Remote App to use my iPod Touch as a remote with iTunes.
    I have an iPod Touch 1G and am using iTunes on a Sony Vaio VGN-S5VP laptop running Windows XP Professional via a wired connection through a Netgear DG834PN router.
    This is what happens when I try to use set it all up:
    1) I go to Add Library on the iPod Touch and a passcode appears;
    2) I click the name of my iPod Touch under Devices on iTunes;
    3) The Add Remote for iPhone & iPod Touch screen appears, and I enter the passcode on iTunes (so far so good…);
    4) The bar at the top of iTunes says Verifying Remote passcode;
    5) The Add Remote for iPhone & iPod Touch screen reappears.
    I have a feeling (although this is really just me clutching at straws a bit) that it might have something to do with the Firewall Rules settings on the router. Inbound services are set to BLOCK always. When I try to change this to allow the iPod Touch to access, I get the screen at the following link and don’t know what settings to enter:
    http://picasaweb.google.com/lh/photo...eat=directlink
    I would really appreciate some help!
    Thanks in advance,
    AK.

    Sorry, that link should be:
    http://picasaweb.google.com/lh/photo/lu6UWU-yjzYESvU_UlDvWA?feat=directlink
    Thanks,
    AK.

  • My apple remote app on my iPhone 4S has stopped working after the 7.0.6 security update.

    My apple remote app on my iPhone 4S has stopped working after the 7.0.6 security update. It's not my home sharing or router setting, I have an ipad that I haven't yet updated that works completely fine and my network is run on the newest AirPort Extreme.

    i have same problem but much worst.. i update my iphone4s ios 7.1.1 to 7.1.2 and my iphone CAN'T READ MY SIM, MODEM FIRMWAY GONE, IMEI GONE, and same issue as you guys can't hear sound on my speaker but using earphone works, battery drain much faster than before. Any suggestion guys to Fix my iphone.thanks a lot. APPLE PLEASE FIX. TAKE ACTION.

  • TS1741 Apple remote app on iPad & iPhone cannot find library

    I have used the Apple remote app on my ipad in the past, controlling my computer and also my stereo using airport express.  I haven't used it in a few months, decided to have another look at it and have run into trouble.  I keep getting 'could not find' when I try to add my itunes library. 
    Itunes can see my iPad, when I try to add the library it pops up in ituned to put the passcode in.  My wifi is working fine in the house on both iPad and iPhone.  I have deleted and re-added the app, upgraded to the new itunes, restarted computer, tried using the Remote App on my iphone.  All the same thing.  I've also done everything in the help section for the problem.
    Please help, I really need this to work as we are having a big party and was going to use this instead of a juke box. 

    Try quitting the app and then reset your iPad.
    Go to the Home screen and double click the Home button. That will reveal the row of recently used apps at the bottom of the screen. Tap and hold on the app in question until it jiggles and displays a minus sign. Tap the minus sign to actually quit the app. Then tap anywhere on the screen above that bottom row to return the screen to normal. Then reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

  • Unable to pair Apple Remote App with iTunes

    I am running a Toshiba Satellite L505D-S5965 with Windows Vista SP 2. My iTunes software is 8.2.1.6, and my iPhone 3GS is running OS 3.0.1 (7A400). Both the Satellite and iPhone are connected to the same WiFi local network, and yet the App "Remote" by Apple Software is unable to communicate with iTunes to allow the entry of the four digit code to establish control of the iTunes library. Shortly after purchasing the iPhone 3GS I purchased the Satellite, but in the couple of weeks between the purchases the Remote App worked fine on my Gateway running Windows XP SP2. I have been through Apple Telephone support twice, and have really run one of the technicians through the mill researching possible solutions. I have visited an Apple Store Genius, who could find no reason for the problem. The iPhone and Remote App worked perfectly well on the store's WiFi and Mac, but his iPhone also wouldn't work with my laptop. I have been through Kaspersky's technical support system to ensure that there isn't a firewall issue. They have assured me, after reviewing logs from my laptop, that this is not the case. I even went so far as to uninstall all my Kaspersky product, but the Apple Remote App still would not function properly. I have updated the router's firmware, and checked that the laptop's wireless card is running the latest driver. At this point I can't think of anything else to try but would really appreciate any suggestions. Thanks, Steve

    Monday 7th Jan.
    Just to say that Apple did call me this am to discuss the problem on foot of a call I made last week.
    In the meantime the remote worked with both a 2007 IMac and a 2009 laptop but not on the m-mini.
    When I tried  pairing this morning during the call by pressing Menu and next together it paired.
    The change is very subtle, it just says paired in the advanced section of the security et sl section as referred before, with a fleeting 2 intersecting rings icon.
    The big difference is that Front Row is gone....
    The remote only works to a limited degree within some apps such as iTunes and iPhotos.
    In theory it controls the volume in iTunes but as of now for me  it doesnt....:( need to look more.
    As to what the problem was:
    It seems there is a set of keyboard combinations that can be used to force a  reset the ID of the remote, the suggestion is  MAYBE that by getting it to work on the iMac and laptop in some way reset the ID.
    This stuff  is WAY beyond my skill level:)
    I did impress upon Apple the need to look at the issue in threads like this....
    Message was edited by: qazxsw52

  • Apple Remote App not reflecting recently added genres

    During the initial round of cataloging movies, etc. and adding some custom genres, they were immediately reflected on the Apple Remote App.  However, subsequent additional genres are not showing up.  If I use the trackpad interface of the Ipad to navigate the Apple TV menus, the new genres are there...they just aren't on reflected on the remote app.
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    You are not alone. I tried all the fixes, multiple times, but nothing worked.
    I think there's nothing to do but wait. The fact that many of us are experiencing the same problem with the iPad Remote app, and the fact that the iPhone Remote app still works fine, tells me it's a glitch in the software - maybe Apple TV 5.2, maybe iOS 6.1 (I updated to both yesterday).
    Meanwhile, since Apple does not read these forums, I suggest we all leave comments on their feedback page: http://www.apple.com/feedback/appletv.html
    That way they'll at least know a bunch of us are having this issue.
    Hopefully Apple will issue a fix soon.

  • TS1702 I have downloaded the Apple Remote App to my phone (3gs) can't get it to connect with my Itunes library?

    I have downloaded the Apple Remote App to my phone (3gs) can't get it to connect with my iTunes library?

    http://support.apple.com/kb/TS1741

  • Apple remote app not finding anything

    My Apple TV just updated its software. Home sharing is on.
    iTunes home sharing is on too.
    When I open apple remote app on iPhone 5, nothing is showing up.
    I turn off home sharing, then turn it on and sign in remote app.
    Still Apple TV or iTunes library not showing in remote app.
    I turn off wifi on iPhone, then back on.
    Then they how up.
    If I restart Apple TV and iTunes, they disappear from remote, and then I have to turn off/on wifi again.
    Is this how it's supposed to work now?!
    Or is something wrong?!
    Thanks.

    The separate wireless router that Virgin supplied is connected to the Time Capsule via ethernet and is broadcasting an 802.11g only signal and acting as an ethernet hub for a few devices.
    You didn't mention it, so I just wanted to be sure ... is this separate wireless router configured as a bridge? If so, can devices, connected to it, "see" network clients connected to the TC ... without using VNC?

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