HT1947 Apple Remote will not connect

So I have tried everything on the help article but nothing seems to work. Whenever I try to connect my remote to itunes, it doesnt work. I tried putting the password in but everytime I do, it just says that the password I entered was incorrect. I've tried this many times to the same result. In addition, I have tried setting it up with Homesharing as well, but that as also not worked. I've tried everything on the help articles, so anything besides that would be helpful!

I have the same problem with two new Macs (iMac 24 Alum and MacMini Core2). Interestingly, it works if the ScreenSaver is in "Test" mode. But once the Screen Saver is activiated "for real" the Apple Remote gives me the same problem you have. I predict/hope that this will be resolved in an update soon.

Similar Messages

  • My remote will not connect to my Apple TV!

    I cannot get my remote to connect to my apple tv. I had hooked up the remote app and am able to use my iPad to connect but my remote will not connect. We thought it was the battery but I got a new one and it still won't connect.
    HELP!!
    thanks!Michael

    I would love to do that. My remote does not react when I try to pair it. I get nothing. Ive tried to do the reset where you hold the menu and the FF buttons for six secs and nothing.
    Ive changed the battery. nothing is working.
    I don't know what to do.
    It was working fine before, then it just stopped.
    thanks!
    ML

  • HT3176 my apple remote will not link to my appletv even after changing the battery

    my apple remote will not link to my appletv even after changing the battery.  can anyone help?

    Your Apple TV may have become paired with another remote. Hold the remote close to and pointed at the Apple TV, hold down the menu and Rewind buttons together for 6 seconds or until you see a broken chain icon on screen.

  • HT5706 My apple TV will not connect to my iTunes. My settings are correct, Apple TV plays You tube- but will not allow me to get onto iTunes

    My apple TV will not connect to Itunes. iTunes works on my computer, but not on the apple TV. My network is working, as I can access You Tube- but not iTunes! Help! I can't find Devices on my iTunes on my computer either

    Hello gildafromsa,
    There is a worldwide problem with ATV at the moment, refer to https://discussions.apple.com/thread/6099057?start=345&tstart=0.
    Click on the "I have this problem too on page 1." may help get things moving.

  • Apple Remote Desktop not connecting to O2 Wireless Box

    I've successfully got Apple Remote Desktop to connect to, view and control various Macs connected to numerous routers.
    But the O2 Wireless Box doesn't want to play ball and I simply can't figure out why it won't allow me to connect.
    Using http://portforward.com/english/routers/port_forwarding/O2/O2-TG585v7/Apple_Remot e_Desktop.htm as a guide (this was the only O2 router it referred to), I'm forwarding ports 3283, 5900 & 5988 but I simply can't connect using Apple Remote Desktop via the Internet.  It just sticks on 'Connecting...' and then goes to a failed message.  It suggested that, perhaps, Remote Desktop isn't enabled on the other machine ... but it is.
    It seems to be something very odd about the router (it doesn't even allow remote management of the router as O2 removed that functionality fearing it was 'too dangerous' to allow the end user access to this) and I'm wondering whether there's something else I need to do to make the connection.
    Can anyone give me as guidance on this please?  It's driving me crazy!

    Hi Jason,
    It is often difficult to explain a problem, so don't worry. Let's break it down.
    Firstly, does ARD work when you are at your place of work? - can you control a mac?
    If so, this is good.
    Ok, from work you need to access your router and find your public IP address, you only have one. You will often find this is the status page.
    The IP is usually a class A address starting with 80 or 90, but this obviously isn't always so, depending on your ISP and region. make sure you are not using the router's local lan IP! You will also need to make sure your home router is allowing ARD ports through!
    You now need to port forward the ARD ports to the mac you want to control, which I believe you have done. For example, port 3283 > IP address of remote mac.
    I know when I did this, I just opened up all ports for a couple of minutes just to get it working, then I locked access down. If you havn't done so then you need to enable remote management on your work router so you can configure it at home.
    On your mac at 'home' open ARD, and go to file> add by address and enter the PUBLIC IP address. You will also need to enter the admin user name and password for the said mac.
    That's it, you should have control.
    If your macs at work and home have a firewall enabled then you will need to update your rules.
    Good luck!

  • New Apple TV will not connect to WiFI.

    I have a brand new Apple TV. When I first set it up it connected to my Airport Extrement WiFi with no problem. A few hours later it will not connect to any WiFi. It does not see any WiFi available. I have rest it. Reset my WiFi. Nothing works.

    ZHall55,
    Regarding the update issue: I have seen other users saying they cannot update with the ethernet cable but has worked when they have removed the cable and updated using WiFI, then reconnected the ethernet and it worked fine.  Try it and see.
    regards
    Jules

  • New Apple Tv will not connect with iPad Air 2

    My new Apple TV will not recognize my iPad Air or Air 2, but will recognize all other devices in the house (iPhone 5c, 5s,  6, iPad mini, MacBook, etc).  What am I missing that the new Airs will not connect? All software is up to date. they are on same network.

    Welcome to the Apple Community.
    Try the following steps, check whether things are working after each step where appropriate, before trying the next.
    Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
    Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
    Restart the Apple TV (Settings > General > Restart).
    Restart the Apple TV by removing ALL the cables for 30 seconds.
    Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    Restart your mobile device.

  • If your remote will not connect, read this, it will most likely help you.

    If your remote is not connecting, I can almost guarantee it is because you need to forward the ports on your router necessary to control it. I've suggested it to MANY people, and it has helped 100% of them. You need to forward ports TCP 3689 and UDP 5353.
    If you don't know how to do this go to the website www.portforward.com, and click "Guides". Then, under Port Forwarding", click "Port Forwarding Guides by Router".
    It doesn't matter if you're using a PC (which I am), or a Mac (which many of you are), this is more than likely what you need to do.
    And for those of you who have had no problem whatsoever: I'd make sure your security is enabled. If it's not, yer in for a world of hurt if someone finds that out.
    Please reply if this helped you, or if you need some more information. I will check back at 9:00PM Central when I get off work.
    Message was edited by: dylanfowles

    This is the exact same problem i am experiencing, wired pc, into router that also provides the wireless connection for my iphone. I get no device popping up in itunes when trying to add a library in remote.
    I have added the port forwards to my router with no joy, disabled any and all software firewall/av, no joy.
    Its quite frustrating as i can get to my laptop's library just fine (laptop is wireless), i've even tried at work and can get over wireless via an access point onto the network and my pc there is wired in.
    I can only guess it is my router doing something stupid, or because it is running as a gateway and router, or something.
    Any other info would be great

  • My keynote remote will not connect from my iPhone 5s to my iMac after updating to iOS 8.1

    I updated my iPhone 5s to iOS 8.1 earlier today and now my remote for Keynote will not connect with my iMac Keynote. I had a presentation tonight and it didn't work. I tried rebooting the phone and it still does not work. Any ideas? (I have Yosemite on my computer and it worked fine with iOS 8.02)

    This question is posted regularly, the remedy is to unlink Keynote Remote in Mac Keynote:
    Keynote > Preferences > Remote, then re-establish the link.

  • Apple mail will not connect to gmail (POP)

    Hello,
    For a week or so, Mail just will not connect to Gmail. Macbook Pro, Lepoard 5.8.
    I tried deleting all accounts and creating them again but I get a message saying that the server is not answering.
    This happened suddenly and Mail had been working fine for years... No changes in the Mac, no new software...No known general problem with Gmail. Gmail parameters set to POP as I'm using this instead of IMAP...
    So right now All accounts have been deleted and I cannot re-connect....
    Latest: even my Yahoo accounts do not work any more now.
    Perhaps I should remove Mail and re-install it again ?
    If so, how the h..k do I go about it as I'm no computer expert !
    Please try not to be too technical as I'm french and do not really master PC language that well ...
    Thanks and regards.
    JP/

    Hello, Marcredd. 
    Thank you for using Apple Support Communities. 
    Here are a couple articles that I would start with as they have some helpful troubleshooting steps. 
    OS X Mail: Troubleshooting sending and receiving email messages
    http://support.apple.com/kb/TS3276
    Gmail account will not connect to Gmail server
    http://support.apple.com/kb/ts3058
    This issue that you are experiencing sounds like two-step verification is enabled on your Gmail account.  I would recommend selecting the Gmail Help Center link and search for two-step verification in the link below. 
    Using a Gmail account on multiple devices
    http://support.apple.com/kb/TS2976
    Cheers,
    Jason H. 

  • Hi my Apple Mac will not connect to my wi-fi but my iPad and my iPhone will , can any one help me ?

    Hi my iMac will not connect to my wi-fi but my iPad and iPhone will can anyone help me , thank you .

    Welcome to the Apple Community.
    Try the following steps, check whether things are working after each step where appropriate, before trying the next.
    Restart the Apple TV (Settings > General > Restart).
    Restart the Apple TV by removing ALL the cables for 30 seconds.
    Restart your router.
    Reset the Apple TV (Settings > General > Reset > Reset all settings)
    Restore the Apple TV (Settings > General > Reset > Restore)

  • TS2972 my apple tv will not connect to my home sharing

    Home Sharing on my apple tv will not recognize home sharing. ive checked all setting and everything seems to be right.

    it recognizes my ipad and pc, but it wont connect. ive watched full seasons on my wifi

  • Apple air will not connect to a webinar

    My laptop connects fine to the internet and can get on websites fine.  Taking a graduate class at Wright State U in Dayton Oh on line.  Trying to get on the webinar and it will not connect.  Any ideas what is wrong?  Is the webinar not Apple compatible or is something on the laptop need up dating?  Thanks

    Just a guess --
    You might need to download and install Adobe Flash.
    You can get it from here:
    http://get.adobe.com/flashplayer/
    Remember, you must download it and then install what you download.

  • Apple Remote Desktop not connecting

    I have set up new iMac with OSX.8.3 and released the remote administration as I did before on many other devices.
    In the Apple Remote Desktop window I can see the computer and it presents itself as any other computer also, to which I have access to (available, current user etc)
    However, when I try to connect I get in the LAN immediately "connection failed".
    From outside via VPN I get this message:
      Please make sure that the remote administration (in System Preferences "Shares") is enabled on the computer to which you want to connect. Also make sure that your network connection is working correctly.
    Here, after all, is an indication, albeit an improper. I can see the computer in the list of the ARD window and that it is available. But cannot connect either
    I have tried with and without firewall, with no success. In addition, in the firewall the Remote Administration is enabled.
    I am little perplexed. (With TeamViewer I can connect)

    Thanks a lot for your help
    TeenTitan wrote:
    while connect to the local network.
    is the computer on and awake when you try to connect?
    Yes it is
    on the new imac, have you verified remote management is enabled?
    Yes I did (the computer IS visible in the Remote Desktop list, I can see what app is running, which user account is active )
    if no, have you tried enabling it? (apple menu, system preferences, show all, sharing, check remote management)
    its correctly done
    If yes, have you tried unchecking it, and then re-checking it?
    Will try it
    if still no, is the user your try to connect with listed in remote management?
    Yes it is listed (however I checked the option for all user)
    if so, what about deleting and then re-adding the user your try to connect with?
    Will try that
    if no, what about adding the user to the list?
    I was creating already a new user, no improvement
    while connected to the same lan as the imac. Have you tried deleting the computer record for the imac from your ARD, and re-adding the client?
    Will try that
    Is both computers connect to the network the same way? if so, what are the IP address you get on both computers?
    yes they are. We have manual attributed IPs in the same range

  • Apple ipad will not connect to internet

    I am having a problem with my ipan not connecting to we-fi.  the router is working because the pc and other devices are recognizing it, just not the ipad.  I had this problem once before when I was out of town and the reset network settings worked but not now.  can anyone help?

    Used iTunes to download 6.1.2 to the iPad Mini.  It then worked for (app store and all) for 3 hours.  Then wifi stopped working at all.  Hurray!

Maybe you are looking for

  • How to edit an XML file in ios5.1 ?

    Hi, I have an large xml file . I need to split it into 3 small ones .For reading the XML i am using NSXMLParser . How to write xml file ? If there is need of edit some tag , how to do it ?Please guide me .... Thanks Amiya

  • Attribute member  datatype is not matching in Essbase Studio

    Hi All, When I was trying to build the ASO cube by adding attributes it throwing below error Failed to deploy Essbase cube. Caused by: Cannot end incremental build. Essbase Error(1007083): Dimension build failed. Error code [-1]. Check the server log

  • Wireless bridge re-association

    Hey Guys, Need help with a 1252 in bridge mode. The 1252's are not re-associating after the non-root is dropped. Previously at the same location, the 1310 bridge would re-associate without issue. Is there a command I'm missing somewhere? Should I up

  • HT1212 When I connect to Itunes it states the device needs to be unlocked ?

    Anyone know how to stop Itunes checking for a password, I have a IPOD touch Disabled (stating connect to Itunes) and Itunes show it cannot talk the the device becuase it is locked

  • Help reqd in CS_BOM_EXPL_MAT_V2

    Hi,    I'm using CS_BOM_EXPL_MAT_V2 to explode a BOM. Even though I have checked import parameter MEHRS = 'X', the BOM only explodes to the first level. Inshort the function module is not outputting the sub components under the components of the head