HT1947 Cant update my Apple TV (2nd Gen) with Remote app?

I have been using the Remote app on my iPhone 4 top successfully control my Apple TV (2nd gen) for a while now after my Apple TV remote dropped in the toilet and stopped working! Now my Apple TV needs to update (Update Now/Update Later) and when I try to connect the Remote app to the Apple TV the Remote app just spins continuously and never finds the Apple TV, therefor not allowing me to select "Update Now". What to do? Do I now need to buy an Apple Remote? Hoping I dont have to.

Hi and thanks for your suggestion. Unfortunately this didn't solve the issue. I tried almost everything now:
- I rebooted the WIFI rooter
- I resettled the apple TV
- I removed the cables of apple tv for a minute (I have a switch anyway to cut power off completely)
- I killed the remote app on the iPhone and iPad a few times
- I removed my account settings both on the i-devices and apple tv for home sharing a few times and activated them again
All of the devices are in the same wifi network and every device can connect perfectly to the internet.
The screen on the iPhone/iPad always just shows that I should activate home sharing on iTunes on the computer or on the apple tv with my account (what I did as mentioned above)
Any ideas, someone from Apple maybe?
Any ideas appreciated!
Markus

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HT1947 Apple TV (2nd gen) and Remote App - no more connection

Since updating to the latest version of Apple TV (2nd gen) and Remote App for iPhone or iPad I can't connect any more. Worked for a short moment after restarting a few times but now no more. Must be a new bug, because it always worked before updating to iOS 5.1!
I tried with an iPhone 4S and and iPad 2.

Hi and thanks for your suggestion. Unfortunately this didn't solve the issue. I tried almost everything now:
- I rebooted the WIFI rooter
- I resettled the apple TV
- I removed the cables of apple tv for a minute (I have a switch anyway to cut power off completely)
- I killed the remote app on the iPhone and iPad a few times
- I removed my account settings both on the i-devices and apple tv for home sharing a few times and activated them again
All of the devices are in the same wifi network and every device can connect perfectly to the internet.
The screen on the iPhone/iPad always just shows that I should activate home sharing on iTunes on the computer or on the apple tv with my account (what I did as mentioned above)
Any ideas, someone from Apple maybe?
Any ideas appreciated!
Markus

Hi! I just update my apple tv 2nd gen to the new solfware but it only show the itunes icon on the tv and after shows nothing on the tv screen. What i can do to fix that?

Hi! I just update my apple tv 2nd gen to the new solfware but it only show the itunes icon on the tv and after shows nothing on the tv screen. What i can do to fix that?

Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)

HT201272 I am using Apple ipod 2nd gen with IOS 4.2.1 . No i recently updated my IOS and all my apps were deleted. Now when i download IBOOKS it needs IOS 5. How do i get the apps which are copatible with IOS 4.2.1 or IPOS 2nd GEN??

I am using Apple ipod 2nd gen with IOS 4.2.1 . No i recently updated my IOS and all my apps were deleted. Now when i download IBOOKS it needs IOS 5. How do i get the apps which are copatible with IOS 4.2.1 or IPOS 2nd GEN??

You should always have your apps on your computer. If you have failed to keep a copy of the old app versions, then you cannot get them back at all.
Sorry.
Many app makers no longer support the old ios and ipod models

The latest update for apple tv (2nd gen) broke ethernet dns

After the lastest update to Apple TV (Early November 2011) the DNS over ethernet no longer works properly. The apple TV ends up with an external IP address instead of the internal IP address assigned by my Linksys router. The wireless connection works fine, but the ethernet is not usable. All my other devices on my lan work fine (iPod, iPad, computers, squeezebox, etc).
How do I file a report to Apple?

Apple support had me do a software restore which fixed the problem.

I just updated my apple tv 2nd gen, now it doesn't work right.

I just updated my apple tv now I can't get it to verify my iTunes account. All it says is can not verify account until network date & time set. I can log into my mobile me, preview movies in iTunes, but can't watch Netflix. Any one else have a similar problem? It was working fine until I updated it. I've also reset it twice.

You need a microUSB cable to connect to computer running iTunes (no other leads). See:
http://support.apple.com/kb/HT4367

Update 5.2 cannot access movies with remote app..

I have updated to 5.2 and when accessing my music or videos from itunes through ATV using the silver remote everthing works fine. When I use the Iphone or Ipad remote app I can access music with no issues but when I try to access a video or movie from my itunes it kicks me out! When I press a movie the app slides back to the list and nothing plays and then ATV goes back to the main screen! I've tried resetting, reinstalling, restarting, signing in and out and nothing seems to work, and its only when I try to play videos thru the app remote. My connection is fine and home sharing never drops and I can view all content otherwise just not videos from itunes with the remote app. Is anyone else having this issue? Has anyone resolved it?

zreichert wrote:
I am having a similar issue with 5.2 on a version 2 apple tv. Only difference is that I can't access tv or movies at all. It gives me the spinning wheel than then drops me on the home screen. First noticed on the remote app, but can't even access with silver remote.
Welcome to the Apple Community.
First you should try logging out of your iTunes Store account (settings > iTunes Store > accounts) and then back in again.
If that doesn't help, try resetting the Apple TV (Settings > General > Reset > Reset all settings). You should also try restarting your router.
If both of the above don't help, you should try a restore (Settings > General > Reset > Restore).

HT1551 I just ran an Apple TV (2nd Gen) update. Now it's not working!

I just ran an Apple TV (2nd Gen) update. When it finished, all that appears on the screen is an iTunes logo and a picture of a cable beneath it. Also, the light on the Apple TV box flashes incessantly. What's going on?

Do a search for older articles with the keywords "appletv white screen".
You'll find things like:
https://discussions.apple.com/message/9576685#9576685
https://discussions.apple.com/message/11207194#11207194

Apple iPad 2nd Gen 16GB WHITE WIFI , Did a update, Now it is stuck in I-Tunes Restore Mode. Do you no how to fix? Going crazy. Ran fine before that.

Apple iPad 2nd Gen 16GB WHITE WIFI , Did a update, Now it is stuck in I-Tunes Restore Mode. Do you no how to fix? Going crazy. Ran fine before that

You should really read the manual.
"How do you restore from backup? "
Restore. When given the choice, choose to use backup.
"And how can I check to see if the pics and videos are on my computer somewhere first??"
They would only be where you put them. What program did you use to import them? Pics/vids taken with ipod are not part of the sync process at all. You should be importing them just as you would with any digital camera.
If you did not import them, then they are not on your computer.

Apple TV (2nd gen) not showing up as a device in iTunes

Hi all,
I have this problem. The Apple TV (2nd gen) does not show up in iTunes under devices, and I really don't know why.
Mac OSX 10.6.5
iTunes 10.1
AppleTV 2nd gen with latest update installed
Network is a WiFi Airport Extreme (Mac and AppleTV are indeed on the same private network)
Airplay works, home sharing works fine. Remote App on iPad and iPhone works.
But the AppleTV is not showing up under devices.
I had a 1st gen AppleTV which I reverted to "factory settings" before unplugging. The 2nd gen ATV had the same name as the 1st gen at the beginning, but I changed it afterwards figuring it might be related.
Under iTunes > preferences I had the AppleTV tab. But I did read somewhere on Apple's site you have to "delete" the AppleTV from the list. So I did, and now the tab cannot be found anymore...
Can anyone help?
Thank you in advance.

iMat77 wrote:
I seem to recall though that I have seen a screenshot somewhere on the web where iTunes showed the ATV 2nd gen as a device.
Not seen that, but the old ones have a logo that look (to me) like the new one, or at least a small darker grey than they are - they show up nicely in the iPad/iPhone Remote app though
If you are right it would be huge disappointment!
I believe I am correct as I've got new/old AppleTVs connected to 3 Macs and a dual boot Mac Pro currently, and the new unit has never appearede under devices.
.... I really HATE the interface organization right now. Why on planet earth do I have to go under "devices" -> "computer" -> "music" just to play some music?
You, me and many other AppleTV 1 users. I think they'd finally got it right in 3.02 for AppleTV 1 which is a much nicer user interface. Basically now the majority of the top level columns are unused by many people who don't rent but want to playback theit iTunes media.
I firmly believe Apple see this new AppleTV as a relatively cheap accessory for iPads/iPhones/iPods to show video/photos via Airplay on your TV without using a computer.
Secondly it's a vehicle for pushing itunes Store rentals, but for the majority of worldwide users they can only get Movie rentals, and Netflix is of no use bar in a few countries (US/Canada).
I would have much more preferred that a "music" tab (it also applies to all other tabs, movies, tv series and so on) and then just a list of all "home sharing" connected computers from which I could pick the one where the music is stored. Or even, and being Apple it surprises me they didn't implement it, just the list of the available music on my network, with a little tab indicating in which computer it is located.
Yes that would make absolute sense - a dynamic list of available content based on connected libraries that changes as new libraries appeared on/left the local network.
The new menu organisation is quite shoddy to me, ut many users new to AppleTV like it and rave about the devices not knowing what the old one could do - it's a good device don't get me wrong, but I still prefer the older units except for their power consumption and the fact I feel they are more likely to fail due to their high temps and mechanical hard drives.
But here I'm venturing FAR off topic.
Don't think so, it's a valid comment.
Use this:
http://www.apple.com/feedback/appletv.html
Thank you for your help anyway. I wait for confirmation of somebody else just to make sure...
Fair enough.

HT4367 Apple TV 2nd gen factory restore (blinking lights when plugged into TV)

I have a 2nd gen apple TV, and when doing the above steps my unit does not show up in iTunes...
I get rapid blinking lights when plugged into tv, and when plugged into itunes as per the steps here, itunes showing nothing.

After trying to update the Apple TV 2nd generation it had the plug into iTunes message. When I plug into iTunes 11 and hit restore a message comes up "The device cannot be found" rendering the device useless. Please help!

I was downloading updates for ipod touch 2nd gen and twice when I was to processing files stage it clicked off. There was no message on whether it was done or what I was to do next. I needed to reset the ipod. Now what do I do?

I was downloading updates for Ipod touch 2nd gen and when the process was to the processing files point the screen changed and I wasn't given any idea as to whether the process was complete or not and if it was what was to be done next. I needed to reset the Ipod and now I am wondering what to do . Spend another Hour downloading and whatever amount on processing files and end up where I am now . Whats the next step in finding out what to do? This was the second attempt to do this with the first try happening the same except I am not sure how long the processing files part was.. Any suggestions as to what to try will be greatly appreciated.. Thanks

Likely a batter problem since high temperatures destroy a battery. I wold make an appointment at the Genius Bar of an Apple store to see what they say. It is free except for your time.

Apple TV 2nd gen won't boot up.

My Apple TV (2nd gen) won't boot up. It recently updated to the newest firmware. Now, it won't power on and all I get when I try to restore in iTunes is the blinking white led. I'd love some help

Why Does it need to wake the mac?

Can rent a movie from the iTunes store on my computer, and then stream it to my apple TV (2nd gen)?

Can rent a movie from the iTunes store on my computer, and then stream it to my apple TV (2nd gen)?

Thank you alleycat. I have two rental movies in my iTunes library in the rentals section top left of the window that have not been played. I have home sharing turned on on both my apple TV and my Mac. Both machines are completely software updated. I can see all of my owned movies in the Computer>Library>Movies section of the menus, but neither the rentals themselves nor a rental fouler are anywhere to be found on the apple TV. I dropped by the apple store on the way home from work and they suggested that it should be working just as you described, and suggested a restore, which I've performed. Still no rentals from the Mac library are visible on the apple TV. Any ideas?
Riversmith

Does Apple TV 2nd Gen Get iOS 6?

Does Apple TV 2nd Gen Get iOS 6?

Apple TV (2nd gen and 3rd gen) run do run a variant of iOS.
I'm not in the developer program so I don't know when an update will be available but clearly it is not available at the moment. Two possible reasons, Apple is holding off so their servers are less loaded as the more "mainstream" iOS devices update, or they simply haven't finished developing the Apple TV iOS 6 release yet.
I saw a youtube video from someone in the developer program demonstrating that one of the new feautres is that you can rearrange the icons on rows 2 and down. So if that is something that is exciting for you, then you have that to look forward to. I don't know what other features will be part of the next release.

HT1947 Cant update my Apple TV (2nd Gen) with Remote app?

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