HT1947 I can't connect my iPhone to my iTunes using the Remote app
I've looked at all the instructional help threads, done everything multiple times and when I connect my iPhone to iTunes, it still doesn't work. The Remote app icon doesn't show up under devices in iTunes. I have tried to reconfigure my iTunes settings but I can't find the option, "Look for ipod touch, iphone and ipad remotes" under my preferences. HELP!
If your iPhone is not seeing your computer, then something on your network is blocking it. Do you use any security software on your computer? Check your router to make sure that it is not blocking any of the following ports, referred to your router manual if you need to do so:
80 TCP (http)
123 TCP/UDP (time server)
443 TCP (https)
554 TCP/UDP (rtsp)
3689 TCP (daap)
5353 UDP (mdns)
Specifically, home sharing uses TCP port 3689 and UDP port 5353 to communicate with other devices.
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I have updated my Apple TV to 5.1. Using the Remote app on my IPhone and iPad I can browse the music library on the Apple TV but I cannot select a song to play. Has someone else the same problem?
MatsI think I found the reason. On my iMac that is hosting the music library a song already was playing. This seems to block out me from selecting another song though my Apple TV.
Mats -
HT1947 Can I use the remote app on my ipad to operate my iPhone?
As the title reads really, if the answer is yes, how? I have the app, I have home sharing switched on, and I can control my lap top with my ipad but I can't find a way of operating the iPhone.
Cheers
OafNo. The remote app is for remotely controlling the iTunes library on a computer.
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Does anyone share my problem with atv3 I can play films through iTunes without any problems. When I start playing music using the remote app on my iPhone 3GS after around 5 tracks in it just stops playing and seems to lose my connection. Hoping this is human error on my part?
I think this is probably a sign that your network could be better than it is.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. -
Connecting my iPhone using the remote app.
I am trying to connect my iPhone using the remote app, nothing seems to work. I have been told to go to Preferences > Devices and allow iTunes to search for iPhone ect but there isn't this option when I go there?
You do not have to dock your iPhone to use an iOS remote app to control your Mac.
There are both Wifi and Bluetooth style iOS remote apps for both iPhone/iPod and iPad.
Apple makes the one you are using. I believe that Apple's app can use both WiFi and Bluetooth.
I use a very exceptional Wifi remote app on iOS that is called Rowmote Pro.
This app has a really good feature set, plus you can control other aspects of your Mac with it. -
Can no longer use the Remote app on iPhone 5 or iPad 1
Hi,
I've long used the Remote app to control my iTunes library which I stream through two Airport Expresses. It's been a great solution for some time.
However, since the latest updates, I can no longer do this. The iTunes library does not show up in the app, only a message telling me to turn on Home Sharing in iTunes.
I have turned Sharing off and on on the iPhone, iPad and iTunes but have had no luck getting it to work.
Any suggestions welcome!
Thanks
PhilThanks Linc,
well that *****... I guess I am going to have to reach out to the developers. It does not look like they are doing this anytime soon cause the website is pretty old in itself.
Thanks for the info on this,
Paul -
Can I use the remote app on my iphone to link with the ipad2 ?
Can I use the remote app on my iphone to link with the ipad2 ?
This is to control the music library to be more specific.
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I plug my computer into my stereo and use the remote app on my iPhone to control it. How can I control my wires iPad with the remote app on my iphone when it is plugged into the stereo? they are different iTunes accounts.
I think this is probably a sign that your network could be better than it is.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. -
I have lost the original remote for my Apple TV. I went to install it at my fiancés house, and cannot use the remote app on my ipad or iPhone. Can I still control the Apple TV with the apps?
Welcome to the Apple Community.
Your Apple TV may have become paired with another remote. Hold the remote close to and pointed at the Apple TV, hold down the menu and Rewind buttons together for 6 seconds or until you see a broken chain icon on screen. -
when connecting my iphone 4 to itunes for the first time i get the following message "cannot connect to this device because Apple Mobile Service is not started" what does this mean and how do I solve it?
I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
when i connected my iphone 5s to itunes for the first time then a window appered saying your device timed out. whats happening and how do i connect my iphone
Hello Hema2003,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting USB connection
http://support.apple.com/kb/TS1286
Best of luck,
Mario -
i can't sync my iphone 5 to outlook using the ITunes.
Doesn't anybody Know what kind of problem i have?Hello lcpardini,
Thank you for using Apple Support Communities.
You can use the following article to troubleshoot your sync issues.
Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
http://support.apple.com/kb/TS2776
Regards,
Jeff D. -
HT1947 Can I use the "Remote" app to turn the Apple TV on and off?
Can I use the "Remote" app to turn the Apple TV on and off?
Welcome to the Apple Community.
The Apple TV doesn't switch on and of, it goes to sleep and wakes up, but yes you can perform these actions using the remote app. -
Installed a new Windows PC on my home network. PC is Windows 8/64bit. with latest version of itunes 11.1.4.62 for 64bit. My itunes works, but I can not get Home Sharing to function now. None of my Apple TV's can see my computer library and prompt me to turn it on. All of my iphones, pods, pad, can not use the "Remote" app. When you prompt your phone in Remote App to "add library" and you get the code....iTunes doesnt give you the remote screen where you can enter the code. I have reloaded iTunes, reset my router, updated all devices. You can turn on "Home Sharing" on iTunes, but then it closes and doesnt seem to link my devices like it use to. Also, when the new version of iTunes is up on my PC, you can see the other devices to AirPlay to like you could before. However, I can send items from my iphone to stream to an Apple TV, I just cant link them all like I could before and control the music playing to multiple Apple TV. Growing fustrated. Any ideas, would be helpful.
Cunning1_
You are a legend!! I have spent countless hours uninstalling, reinstalling itunes, playing with firewall settings, reading articles on this problem!! I only have to un-sync my iphone 5 and then the airplay icon magically appeared!!! Maybe I have too many devices syncing via wi-fi, or maybe it is the Iphone syncing??
Whatever - one step and now I can enjoy my music through my house again!
Thank you, Thank you, Thank you -
My husband has paired his phone using the remote app to the apple TV- I would like to do the same with my phone. Can we pair more than one phone to the tv using the remote app ?
Yes I believe so. Try it and see you can always delete the Apple TV from a remote if it messes things up.
But we have three remotes setup to do this. My iPhone and iPad and my wifes iPhone. She has a different iTunes logon but it seems to work fine
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