HT1947 Remote is not connecting to ITunes 10.5.3
My remote on my IPhone 4 is not connecting to my I tunes any ideas why?
Welcome to the Apple Community.
Is the phone on the same network, is homesharing enabled.
Similar Messages
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Remote app not connecting to itunes
so ever since the new update to itunes and remote a few weeks ago, my remote app will not stay connected to itunes for more then 10 minutes. like everyone else with this problem, if i restart itunes it'll work for 5-10 minutes then stop being able to see it. reinstalled the app, reinstalled bonjour, did just about everything but reinstall itunes.
guess my question is, has there been a answer to his problem yet? there have been 1 minor update for each the remote app and itunes since the major updates that caused the problem, and neither minor update fixed it. *** is going?The upgrade to either the ATV, Remote, or iTunes has cause all three to stop working as advertised. Please oh great wonderful Apple repair your non-functioning applications so that I can be part of the Sheeple again and be happy with my purchases. I have no idea why my ATV syncs for hours and hours nor why the Remote suddenly stops seeing my Apple TV, or why iTunes just hangs. These are clearly issues related to the most recent upgrades issued by Apple, therefore it would follow reason that they are responsible for fixing the issue as nothing has changed with my home network. If anyone has insight into this problem with a fix, please post it here.
Message was edited by: Don Trammell -
Iphone remote will not connect to itunes
I have the downloaded iTunes 11 and the latest Remote App last night with hopes my problem would be resolved. For about 6 months I have not been able to connect my iphone 4S (6.0.1) to my imac. I've restarted the router, phone and computer are on the same network. iTunes sees the iphone, when the iphone issues the 4 digit security code, I am prompted on my mac for the code. I enter it. I get the confirmation page on the mac that I can now control iTunes using this remote. However, I can not. When I open the remote on my phone, I receive an error that it could not find the library. Firewall is off, I've re-tried multiple times, I've triple checked the correct home sharing ID. I've restarted the phone, the computer, the router..sigh. This worked flawless for some time. It still works with my iPad, just my iphone is out. Any thoughts out there?
I have the same issue. I'm using a 3GS and a Win7 computer.
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TS1741 Iphone remote app not connecting to itunes
Ive checked the firewall, deleted and reinstalled itunes, deleted and reinstalled the remote app on my phone, and ive reset my router. Why isnt it working? the app stays on the screen which says "Turn on Home sharing in itunes..."
I have exactly the same problem, and I've gone through all of the suggested "fixes". No firewall, on the same network, newest version of Remote app (4.2), with the latest versions of ios (7.2), and all the latest version of Apple TV and iTunes. Home Sharing is on (and my iMac and my MBPro both can control the Apple TV. The Remote app, however, STILL gives me the "can't connect" to the library "check your network settings" message, or "can't find the library, turn home sharing on" message. The Apple Tv and the two computer libraries show up on my iPhone in the Remote App, but that's all.
I'm running a 2008-model iMac, a 2009 Macbook Pro, with a 3rd Generation Apple Tv with an iPhone 5s. My wifi router is a Time Capsule model wire-connected to a Time Warner Cable internet modem (I reset both).
Anyone have any suggestions on what to do next? -
Remote app on my iphone 5 will not connect to itunes
The remote app stopped working on my iphone 5 and will not connect to itunes. Home sharing is on on itunes and adding new library on my remote iphone app results in veryfying passcode results in the following message on itunes 'the pascode you have entered is incorrect'. I have the feeling that the library is already added but will not connect. Any suggestions are deeply appreciated!
I had the same problem. Reinstalled everything and still nothing. Came across this article:
5 Simple Tricks to Get iTunes to Recognize an iOS Device
Quit and relaunch iTunes
Connect the iOS device to a different USB port on the computer
Reboot the iPhone, iPad, or iPod
Reboot the computer
Use a different syncing cable (if possible)
I changed my syncing cable and it worked! Try that if all else is failing. -
Can I remotely remove Apps from my iphone when not connected to iTunes. I have my apple ID and password. but my iphone is not in same wifi range
Sorry, not sure what you mean by remotely?
You can remove apps from your phone without being connected to anything if you have the phone in hand. Were you speaking about something else?
If not, then you just press on an app on the Home screen and hold it down until they all begin to wiggle. Apps that you can remove (non-Apple apps) have a little "x" in the top left-hand corner. Tap on that, and the app will be removed.
Cheers,
GB -
Can I remotely remove Apps from my iphone when not connected to iTunes
Can I remotely remove Apps from my iphone when not connected to iTunes. I have my apple ID and password. but my iphone is not in same wifi range
Tap & hold an app icon until they wiggle then tap the X on the app you want to delete.
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If your remote will not connect, read this, it will most likely help you.
If your remote is not connecting, I can almost guarantee it is because you need to forward the ports on your router necessary to control it. I've suggested it to MANY people, and it has helped 100% of them. You need to forward ports TCP 3689 and UDP 5353.
If you don't know how to do this go to the website www.portforward.com, and click "Guides". Then, under Port Forwarding", click "Port Forwarding Guides by Router".
It doesn't matter if you're using a PC (which I am), or a Mac (which many of you are), this is more than likely what you need to do.
And for those of you who have had no problem whatsoever: I'd make sure your security is enabled. If it's not, yer in for a world of hurt if someone finds that out.
Please reply if this helped you, or if you need some more information. I will check back at 9:00PM Central when I get off work.
Message was edited by: dylanfowlesThis is the exact same problem i am experiencing, wired pc, into router that also provides the wireless connection for my iphone. I get no device popping up in itunes when trying to add a library in remote.
I have added the port forwards to my router with no joy, disabled any and all software firewall/av, no joy.
Its quite frustrating as i can get to my laptop's library just fine (laptop is wireless), i've even tried at work and can get over wireless via an access point onto the network and my pc there is wired in.
I can only guess it is my router doing something stupid, or because it is running as a gateway and router, or something.
Any other info would be great -
just got a new iphone 5s and i am trying to get on the app store but it is telling me that not connected to itunes when i connect to itunes it was fine then went back to app store it is telling me sign in to itunes store so i do that with my apple id and password but is still isn't working help
Hi there wendyfromnewross,
You may find the troubleshooting steps in the article below helpful.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
-Griff W. -
I have an iPhone 4S I can not connect to iTunes to update apps?
I have an iPhone 4S I can not connect to iTunes to update apps
I have this issue, too. It seems that nobody has come up with a solution. My wife's ipad2 works fine. I have an iPad 1
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Remote could not find my itunes library
I have try it pairing the remote app with itunes library but without succes i have delete the app few times and start over turning on home sharing in all my devices apple tv itunes and my iphone 4s but still REMOTE could not find the itunes library what else i need to do any help?
I am taking a complete guess on this one, as I am fairly new'ish to OS X.
Firewall switched on at the imac? Would that cause this issue? -
I can not get my Library back on Itouch. Itouch shows not connected to itunes on screen
What do you mean by "Itouch shows not connected to itunes on screen"?
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When I plug in my iPhone, it connects and begins to charge, then asks me to "trust" the computer. When I select "trust", rather than connecting to iTunes, my phone gets disconnected and then it reconnects again and continues to charge but does not connect to iTunes... I have tried restarting both my computer and my phone, I have tried uninstalling and reinstalling iTunes and I've also tried connecting my phone with different USB cables and connecting them into different USB ports... Still nothing is working.
That's how Apple set it up on the Mac.
There is a free application called iExplorer for Mac that allows you to view and copy files from your iPhone.
Hope this helps. -
My iPad will not connect to iTunes, the app store, or the update, although it will go on the internet. What to do?
And what does the error message say?
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Hello i'm facing problem i downloaded itunes version 11 32bit for windows 7 and after i installing the set up when i opened the iTunes a massages occur saying i tunes could not connect to iTunes store an unknown error occurred (-3212) even though my internet is on
Try this...
Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
cmd /k netsh winsock reset
Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
You should get something similar to this:
Reboot the computer and the problem should be resolved.
If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
tt2
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