HT1977 I have accidentally made a purchase for the Applications (Direct Cinema- Full App & Fun & Learn- Sliding Puzzle) & I stop the transaction from going through, but now I can't update or load new Apps, I get this message- Billing problem previous purs
I accidentally made a purchase on 2 Apps with a total cost fo $10.98 & I stopped the payment from going off on my account, but now I can't update or download new Apps & every time I try to do this I am getting the following error message (There is a problem with a previous purchase).
I need to reverse & cancel the the purchase, but I don't see the option for reversing or cancelling previous purchase.
I need help, because I need to download new Apps & update my Apps.
I am using iPHONE 4S 64G & iPAD 3 64G
Thank you
Lorato12
Your apple account is showing you still owe for this download. You wont be able to download anything to you pay your balance. Since it was a "mixup", you should call apple support. Tell them your issue and get your account resolved.
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