HT1977 Old App purchases are not appearing in itunes 11

I have recently upgraded from iTunes 10.x to iTunes 11 and my old purchased Apps that were not on my ipad but on my computer are not appearing in itunes 11 to put back on my ipad?

I solved the issue. Her profile permissions on the Mobile Applications folder for some reason was set to read only. Once I set the permissions for her user account to Read and Write, I was able to download an App and sync her devices, with the Apps syncing back to her iTunes library

Similar Messages

  • HT201272 My previous app purchases are not listed in itunes

    I purchased apps in iTunes.  I had an accident and my iPhone broke. I got a replacement and was able to restore my fotos and contacts, but I can not find my old apps that I purchased thru iTunes. please advise how to find them to sync to my new iPhone and iPad.  Thank you.

    Did you make sure you also used your old AppleID with the new phone?  Purchases are permanently tied to an AppleID.

  • App's are not appearing in iTunes on Shared Library

    I have Mac and had the iTunes library stored on my profile. I then moved the entire library following Apple's KBASE to the shared folder, and pointed mine and my girlfriends iTunes preferences to the shared library.
    Everything on my end seems to work just fine. But with her library, when she syncs her iPad or iPhone, none of the App's are stored in iTunes. It will say they are syncing, every time a device is connected, but the Applications tab that appears for each device is blank, as well as the Applications directory on the top left of iTunes.
    In the Directory ~Users/Shared/iTunes Music/Mobile Applications I can see all of my App's, but none of her App's appear. I have tried spotlight searching for an App name that is specific to her devices with no luck.
    I have ensured her iTunes account is authorized on her profile. All of her app purchasing has been done from the device itself, so she needs them to sync back to iTunes. I am able to go to File>Add to iTunes library, and import my Apps into her library. But even when downloading an App, directly from the iTunes store on her account, they do no appear in her iTunes Library.......I can't seem to figure out what piece of this puzzle is missing????? Any suggestions would be much appreciated
    Message was edited by: bmensing

    I solved the issue. Her profile permissions on the Mobile Applications folder for some reason was set to read only. Once I set the permissions for her user account to Read and Write, I was able to download an App and sync her devices, with the Apps syncing back to her iTunes library

  • I have the latest generation ipad and just purchased an ipad mini but when signing onto the apple store, my most recent app purchases are not visible to download on my new ipad mini i.e. "receipe box"

    i have the latest generation ipad and just purchased an ipad mini but when signing onto the apple store, my most recent app purchases are not visible to download on my new ipad mini i.e. "receipe box".  How can i download onto the new ipad mini without paying again?

    Sign out, reboot and sign in
    Settings>iTunes and App Store>Apple ID

  • I am trying to make an in-app purchase.  I get a message that in-app purchases are not allowed.  Help!

    I am trying to make an in-app purchase.  I get a message that in-app purchases are not allowed.  Help!

    In-app purchase
    http://support.apple.com/kb/ht4009

  • HT201413 I have ipod 4 i want to sync the device to my pc through Itunes by the sync selection to my iTunes at PC were disable cause even the device are not appearing on iTunes PC but the iPod was connected to my PC how I can be able to fix this.

    I have ipod 4 i want to sync the device to my pc through Itunes by the sync selection to my iTunes at PC were disable cause even the device are not appearing on iTunes PC but the iPod was connected to my PC how I can be able to fix this.

    Hi there,
    If you are experiencing an issues where iTunes is not recognizing your iPod, then I would recommend taking a look at the article below.
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    -Griff W.

  • IPad Group Contacts are not appearing in itunes

    I have a Group Contacts app on my ipad mini that syncs with the contacts on my iPad.  I created 4 groups.  I want to import those groups into Outlook.  I tried opening up icloud, select all, export.  Only the 1st contact in that particular group is exported.  I then deleted and reinstalled itunes and my groups are not appearing. 

    Have had same problem and read many different posts on the discussion boards. Came to my own sort of hybrid solution that's posted below:
    Backup address book.
    Turn off syncing to iPhone within iTunes, and then hit Apply to make sure it takes.
    Quit Address Book, iTunes, and basically everything.
    Go to Finder > Library > Application Support > Address Book … move all folders out of there EXCEPT the Metadata folder.
    Go to Finder > Library > Application Support > Sync Services … move everything out of there.
    Reboot computer.
    Open address book.
    Open iTunes, connect iPhone, and sync.
    NOTE:  I had to play with these steps, and their order, several times to force iTunes to properly reflect what’s in the address book/contacts, but after about the sixth time it worked.

  • Apps are not appearing in iTunes

    None of my apps are showing up in iTunes. When I click on the app icon in iTunes, it just says apps you have downloaded should appear here and it only gives a link to the app store.  How do I fix this?

    newMacUser09 wrote:
    Also, from 'Devices', click the 'right arrow' and list of folders on iPad appears.  'Apps' is not there.
    Until you posted this - I would have never even looked at this .... but when I click the arrow next to my iPad name under the devices heading - there is no apps folder visible for me either.
    Try this. Connect the iPad to the Mac and launch iTunes, right click on the iPad name on the left side bar and select - transfer purchases. See if the transfer process even starts. You can watch the progress bar at the top of the screen to see what's going on. If it looks like the apps transferred - look for the apps again in the Library section of iTunes.
    I assume that you are running iTunes 11, like I am - and maybe the fact that the Apps folder is not viable under the iPad's name under the does headings is some sort of bug. I almost never look at that though like I said earlier so I can't remember what it looked like in iTunes 10.

  • Songs purchased are not appearing in the cloud.

    I purchased several songs after turning on iCloud. The recently purchased songs are not in the cloud. I can't figure out why.

    I'm having a similar situation with my library. Some suggested that reinstalling itunes helps but thats not the case. there is something wrong with the Icloud and not many support agents are helping out with the situation. The best suggestion is that you try to find away to contact apple themselves.

  • Purchased songs not appearing in itunes library

    Many of my past purchased songs were not appearing in my itunes library.     After trying many different methods (over 2 hours of investigation) I finally discovered that I need to check the box in the PREFERENCES that says   "Show iTunes in the Cloud Purchases".     
    iTunes 11.0
    EDIT -->  PREFERENCES -->  STORE --> "Show iTunes in the Cloud Purchases".
    Then... all my songs appeared!
    It's not clear to me when a purchase is "in the cloud" and when it's not ?   I'm not sure how that works... but this solved my problem.   Maybe it will solve it for you too!

    Perhaps the files have been added to your library, but iTunes wasn't displaying them in the Music list for some strange reason. Apparently the most effective voodoo is to obtain the current "Free Single of the Week". It may be that any new purchase causes ITunes to reindex itself properly but this one seems to work, and is free.
    Alternatively you could try closing iTunes, deleting the hidden file sentinel from within the main iTunes folder, and restarting. This should cause iTunes to run an integrity check on the database which will likely resolve any issues.
    Turning on that option would let an empty library show links to your previous purchases for streaming or download purposes. It may also have triggered a reindexing of the library to compare local content with iTunes in the Cloud.
    tt2

  • Video purchase does not appear in itunes

    I have all the necessary requirements (Itunes:6.0.2, quicktime: 7.0.3,etc) When I download a video purchase. It downloads but when its in finalized mode (candycane bar) it crashes about 2-5 seconds into it, but I did find the videos in Itune folder in the main users folder but will not play in Itunes and or quicktime. When in Itunes it can not be found in the library or purchases. When I tried to load the video from the Itunes folder again Itunes crashes. On this computer there are four ipods that use this one Itunes account. I e-mailed apple support and followed their instructions and it did help with finding the videos but still does not play any videos on anything. Any suggestions would be greatly apperciated. David

    You may need to remove and reinstall the Apple Mobile Device Service that is installed with iTunes.
    See this article: http://support.apple.com/kb/HT1747?viewlocale=en_US

  • My devices are not appearing in iTunes v11

    After setting up iTunes 11, my devices are not showing up on the program.

    I solved this by restarting my computer.

  • CD'S details are not appearing in iTunes

    When I put a CD in my PC it appears in iTunes but none of the details are there. It just reads "track 01" etc. Why isnt it displaying the track title, artist name and album title?

    Hey joepa327,
    Vista isnt currently supported by iTunes, this link: http://docs.info.apple.com/article.html?artnum=305042 gives more information about the compatability.
    You can try to goto Advanced>Get CD Track names. These articles: http://docs.info.apple.com/article.html?artnum=93952 & http://docs.info.apple.com/article.html?artnum=61068 give more information about the way iTunes works with the track names.
    Jason

  • In app purchase did not download yet itunes still billed me, where can I get help?

    A few days ago I did an in-app purchase. A few days later, itunes billed me for the purchase but the download on my phone never went through. How can I get itunes to credit me for the purchase since when I try to do the inapp purchase again, it said I would have to pay again. Can someone help me with this?

    See:
    Refunds from the App Store or iTunes - Apple Club

  • My old computer died. i managed to save the music files on my new computer somewhere but they are not appearing on itunes.When I sync my phone to my new computer it will sync the apps but won't let me sync the music

    it says that it will delete all non itunes purchased music on my phone as my phone is already set up with another computer (the old one !).
    Would really appreciate some help on this !

    please ignore my question above -now resolved

Maybe you are looking for