HT1977 Purchased songs but i can't find them

I bought songs on itunes (pre-orderd) and the CD came out yesterday. I went to Download the songs and they are not there but when I go into itunes it says they are purchased. They are not in the purchased tab on my phone or computer. Any tips or ideas on what to do?

I am having the same issue. I even got an email saying I could now download the purchase. I got o iTunes and it says there are no downloads available. If I go to the iTunes store and lcick on the item I purchased, it says it is purchased, but there are no songs in my library. I even tried to rebuy, but it doesn't let me do that either.

Similar Messages

I bought songs on my laptop which synced to my iphone and iPad. But I can't find them on itunes library on my home computer. However, when I click download for the same song it says it has already been purchased. How do I find it on home computer?

I bought songs on my laptop which synced to my iphone and iPad. But I can't find them on itunes library on my home computer. However, when I click download for the same song it says it has already been purchased. How do I find it on home computer?

Is your "home computer" the same as your laptop or are these two different machines?

How come ITunes says I purchased a song, but I can't find it in any library

How come ITunes says I purchased a song, but I can't find it in any library

As in purchased it 4 minutes ago, or 4 years ago? The new versions of iTunes are always very reliable at having songs show up in the main library display window when an item is added. Does your song appear in Recently Added? Have you checked your media folders to see if the song is actually on your computer but it is just iTunes that is having conniptions?
You can browse the forums here for suggestions by others. There isn't one single simple resolution:
https://discussions.apple.com/thread/3988957 - updating Match

HT203167 Hi, I've purchased a few films from itunes (and they are listed as Purchased in my account), but I can't find them on my computer or on my itunes account, and itunes wants me to pay for them again. How do I get around this?

Hi, I've purchased a few films from itunes (and they are listed as Purchased in my account), but I can't find them on my computer or my itunes account, and itunes wants me to pay for them again. How do I get around this? I've tried all the suggestions, and it's hugely frustrating.

If you are in the UK, and the film studio allows re-downloading, and you are signed in with the same account that you bought them with, then they might show under the Purchased link under Quinklinks on the right-hand side of the iTunes store home page for re-downloading - if they don't show then check to see if they are hidden (hiding and unhiding).
But you should be keeping and maintaining your own backup of your downloads and noy rely on being able to re-download any item as they are occasionally removed from the store by the content provider (film studio, tv company, record company etc).

I am trying to download CS5.5, which I purchased. But I can only find the upgrade software to download. Where is the non-upgrade version of CS5.5???

I am trying to download CS5.5, which I purchased. But I can only find the upgrade software to download. Where is the non-upgrade version of CS5.5???

There is no upgrade version. The serial number that you use dictates whether or not the software is treated as an upgrade. If you purchased it as an upgrade then the serial number you have is an upgrade serial number and that will require you to provide proof that you qualify ro install/use the upgrade.

HT1918 Put in my iTunes card. Bought 3 songs now I can't find them on my iPad. Only find my old purchased song no new ones?

Put in my iTunes card. Bought 3 songs now I can't find them on my iPad. They are not with all my old songs I bought?

Hello Mchvaughan,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes Store: Hiding and unhiding purchases
http://support.apple.com/kb/HT4919
To unhide your purchases
Open iTunes on your Mac or PC.
If you're not already signed in, choose Store > Sign in.
Choose Store > View My Account. (You may be asked to enter your password again).
On your Account Information summary, scroll down to the "iTunes in the Cloud" section and click Manage.
Choose a content type by clicking Music, TV shows, Apps, or Books from the top.
Click the Unhide button next to the item you would like to restore.
If they are not hidden they may have been purchased on a different apple id.
Best of luck,
Mario

Ipad says I have 149 photo on it but I can't find them, any idea where they might be stored? they are not in any folder including deteted photos folder.

My ipad says it has 149 photos on it, but I can't find them. Any ideas where they might be?

Did you ever restore your last iCloud backup? That contains you camera roll photos & videos, text messages, app data, settings, etc. It will also redownload your apps and other purchased media.
If you didn't, follow the steps in this article to restore the backup: https://support.apple.com/kb/ph12521.

I have some loops from acid 5 which I have dragged in a folder to the loop browser. Some of them retain the folder name in the View: and some don't. I have had some that seem to go in but I can't find them. Where should I look?

I have some loops from acid 5 which I have dragged in a folder to the loop browser. Some of them retain the folder name in the View: and some don't. I have also had some that seem to go in but I can't find them. If I try to add them again, I get a msg that they are already there. Where should I look?

It may be best to recreate the folder and the smart playlists from scratch.
tt2

Please help me to find my iPad and iPhone 5C. I lost all of them last night. I set up icloud for my devices but i can't find them because they were not connect to the Internet. Please guide me other ways to find my "best friends".

Dear Apple,
Please help me to find my iPad Air 2 64 GB and iPhone 5C 8GB. They're in IOS 8.0 maybe...I lost all of them last night. I set up icloud for my devices but i can't find them because they were not connect to the Internet. Please guide me other ways to find my "best friends". They're very important to me. Many important files for my job in here and it has sentimental value to me. My boyfriend gave it for me so i don't want to lose them. And because i just lost my iPad Air last 3 month, and now i just bought iPad Air 2 two months ago. I'm so sad and lost. I want to catch the thief to the police so bad because they keep my bag and many other important things. I can not do anything without them. Please help me and contact me via my email or my phone. Thank you very much. Hope to receive your answer soon.

Hey there thaovy309,
Welcome to Apple Support Communities.
The linked article below provides a lot of great information and suggestions that should address your concerns about your data and finding your lost or stolen iPhone 5c and iPad Air 2.
If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
Take care,
-Jason

I downloaded some podcasts, but I can't find them. Where are they?

I just downloaded 17 podcasts episodes. The iTunes confirms that they're in the iPhone (4S), but I can't find them.
I already looked in the "Music" section, "More", etc. But the "Podcasts" item it's no there. Neither in the "Video" section.
Do I need an app to make they work?
Where they could be?
Thanks!
Ana C.

They are no longer supported in the Music app. You need to download the Podcast app from the App store. It is free.

I just upgraded to the iPhone 6 and before I delete my old phone, I want to make sure all my photos were in icloud, but I can't find them anywhere. Why? I know it may take weeks to download my 14,000 pics, but I want to make sure they're there.

I just upgraded to the iPhone 6 and before I delete my old phone, I want to make sure all my photos were in icloud, but I can't find them anywhere. Why? I know it may take weeks to download my 14,000 pics, but I want to make sure they're there.

Extract the photos from the phone to your computer like you would with any other digital camera.
PhotoStream is NOT permanent storage and iCloud photos is in beta, meaning it's not fully cooked yet and you may lose data stored in it.

Unread mails - but I can't find them!

My IMAP account is showing that their are 6 unread mails, but I can't find them in the inbox. Any idea why this is?

Sorry, "Message Status" not "Unread Mails".
You'll find it in View >> Sort By >> Message Status. Or by clicking on the dot between the flag- and from-field above the list of received mails.
/Mikkel
iBook G4/PowerMac G5 Mac OS X (10.4.3)

I downloaded the Vevo and Cityville apps, and iTunes says they're on my iPod, but I can't find them. Is there some place they go on the iPod?

I downloaded the Vevo and Cityville apps, and iTunes says they're on my iPod, but I can't find them. Is there some place they go on the iPod?

Try using the Spotligh search feature on the iPod. To get there, swipe the Home screen fully to the right.
Also, if they are Games, they could be in the Game Center.folder

I started to download a movie for rent and lost internet connection. Now it tells me to go to my downloads but I can't find them where should I look.

I started to download a movie for rent and lost internet connection. Now it tells me to go to my downloads but I can't find them where should I look.

Me too!!! It says check your Downloads, but unable to find Downloads...

I updated my mac to yosemite.My finder have an iCloud drive.I save some files in iCloud drive ,but i can't find them in finder.what should i do?

I updated my mac to yosemite.My finder have an iCloud drive.I save some files in iCloud drive ,but i can't find them in finder.what should i do?

YOu restore your phone from your icloud backup.
http://support.apple.com/kb/HT1766

HT1977 Purchased songs but i can't find them

Similar Messages

Maybe you are looking for