HT200006 Apple wont fix Iphone because 'been tampered with'

Im really struggling with what or where to go from here... And it seems a lot of people are having the same problem... My iphone 5c is still under warranty and after taking it to the Apple shop 3 hours of waiting the man comes back and says sorry I cant replace the phone as its been tampered with... I was given no proof or written evidence to tell me why/how or anything... What am I to do now? Is this apple just trying to pass my warranty on? It seems apple are very good at selling there products but not taking responsibility afterwards? Anyone had this issue and what was done? Ive been told I need to have it collected and taken in for testing... Im unsure whether this is just a waste of time to have my phone returned and be told again its been tampered with.... Well yes by your staff!!

. Well yes by your staff!!
Not by my or any one elses here
This is a user to user community .Apple do not read or respond here ,suporised you did not realise when you read and agreed the ToU of the Community

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I downloaded lion but it wont install, it says that the software has been tampered with. But i downloaded from the app store.

I downloaded lion but it wont install, it says that the software has been tampered with. But i downloaded from the app store.

I have been through the same process three times now. The downloaded file is 4.07GB. I deleted it and re-downloaded and I get the same error.

Why my iphone 5 said'this Apple ID has not yet been used with the iTunes Store' when I signed in?

why my iphone 5 said'this Apple ID has not yet been used with the iTunes Store' when I signed in?

sameee hereee!! its driving me nuts

Experts say it been tampered with...

My wifes i mac pro (2009)-black keys OSX-Lion has had many strange thing happening to her settings display mail system and network connections to Verizon. She has also had duplicate issues on her iphone.
This is the 3rd "apple experts analysis:
Maria and I spent time restoring her music and photos, working on organizing her photos by creating a good workflow, removing confusing duplicates, cleaning up unnecessary files an folders on her computer, recovering emails, talking about how things are synced and some more general tutoring.
We talked about security, talked more about her situation which she explained in further detail, explored her computer and checked many settings and spots for foul play or erroneous settings.
The end result and diagnosis: 100%, her computer is being tampered with by someone other than herself. There is no way for Maria to secure her computer and she should stop trying to spend money and time to do so. It's become clear that her computer is being tampered with either remotely or in person or both. It's become clear that the attacker is someone who knows Maria as they are not after financial gain nor after stealing anything off the computer. I believe they are only doing this to toy with her. Because this is the case, and because the attacker has personal knowledge or access to her computer, there is truly no way to secure her computer. It's unfortunate.
Please note, none of this is certain, it is only my professional opinion. At this point, backing up consistently is her only course of action until she discovers the person that is tampering with her computer and solves the problem by solving the issue with that person.
Regarding your question about your home router, I think it is a non issue. Your home router is not the problem. It is certainly an access point for someone to take control of the computer, but so is being on the internet anywhere. For this reason, the router is inconsequential.
My response:
BUT, when a conclussion to an issue is the following statements "The end result and diagnosis: 100%, her computer is being tampered with by someone other than herself." and "until she discovers the person that is tampering with her computer and solves the problem by solving the issue with that person.
1. It not me
2. Its not my son
3. Its not my daughter
4. IT MAY BE REMOTELY. "not really sure"
I've been in business for over 30 years and when I give a person a document that they are paying good money I have my t's crossed and i's dotted.
This isn't!
If in fact you are 100 % sure it is tampering then HOW, what device, what program, what techniques is this "hacker" accessing her computer even after she has change all pass words and security setting?
And how good of a hacker does this person have to be to do all that is done on the computer?
Any help would be helpful. Spent way to much for thes answers and no solutions

The "analysis" contains nothing to suggest that the computer has been tampered with; that's merely a conclusion, without any supporting evidence. It also contains the nonsensical statement, "There is no way for Maria to secure her computer and she should stop trying to spend money and time to do so," which could not have been written by anyone who knows anything about IT security. That strongly suggests to me that the "analysis" is completely worthless.
To secure the computer, take the following steps:
1. Back up all data using Time Machine.
2. Erase the boot volume and reinstall Lion.
3. Go through the initial setup process, importing only user data and settings, not applications or other files.
4. Install only trustworthy third-party software from original media, by download from the developer's own file server, or by purchase from the Mac App Store.
5. Activate FileVault and choose a secure login password. Never write down this password, and never disclose it to anyone, including Apple. Keep in mind that if you forget the password, your data will be lost beyond any hope of recovery (unless you have unencrypted backups, which somewhat defeats the purpose.)
6. Do not activate Remote Login or Screen Sharing.
7. Do not connect unknown peripherals, such as USB devices, that might contain a hardware keylogger.
You'll then have something close to military- or diplomatic-grade security for your data.

ITunes account, "Apple ID has not yet been used with the iTunes store"

Hello, when i try to log in my iTunes account today, and i got an error that says apple ID has not yet been used with the iTunes store, and i have been using this account for almost 2 years. I have resetted my password it for multiple times, updated new software for iTunes and still same results. I called up customer support, which was no support at all because they told me to ask in here...

Bolitho wrote:
I changed my Apple ID,
You updated your AppleID with new email address or you created a new AppleID account?

How do i know if my iphone has been syncronize with other device and how to remove it.?, how do i know if my iphone has been syncronize with other device and how to remove it.?thanks

how do i know if my iphone has been syncronize with other device and how to remove it.?, cuz. I had found out that one of my co-work who was updatinng my phone was syncronizing to his name..in this case my photos is been syncronize to his acount.pls help...
thanks

Hey Cherielly,
Thanks for using Apple Support Communities.
Since you are having an issue with syncing to a different apple id. You may want to make sure you are signing in with the correct apple id.
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Have a nice day,
Mario

This Apple ID has not yet been used with the iTunes Store.

Hello. I want to download and install Xcode 4 in my new Mac Book Pro from Apple Store. I did the following:
1. I tried to sign in using the Apple Store application.
2. After provinding my Apple ID and my password I got the awful message "This Apple ID has not yet been used with the iTunes Store."
3. I was sent to a form to review my ID, my password and my secret question. I provided missing information and pressed Continue.
4. I was sent to a form to fill out my credit card's information and I got stuck here because the Continue button never activates.
I am quite angry with this "modern" process. These are my complains:
1. Why not to download the .dmg and .pkg files from the homepage as in previous years?
2. Why is not my stupid ID recognized or associated to iTunes Store?
3. Why doesn't the Continue button activate?
This poblem occurs both in the US Store and MX Store. I am really annoyed because of this show-stopper problem. Is there any means of downloading Xcode 4 as a .dmg file?
Thanks in advance. Kindest regards.
T.

Type in the 4 digit pin for your credit card.

HT1222 Security update has been tampered with or is corrupted.. Can't update/download

Hi,
I did an update and the security update could not be updated, it said something like - Security update has been tampered with or is corrupted.. Can't update/download.
Please help.

unslaved wrote:
Hi,
I did an update and the security update could not be updated, it said something like - Security update has been tampered with or is corrupted.. Can't update/download.
Please help.
You will need to post the exact message, although I would guess that the download was corrupted during download. Did you do it over a wireless network? It may be better to connect straight to the ethernet port and download from there or try going to
http://support.apple.com/kb/DL1643
and download directly from there.
Cheers
Pete

This apple ID has not yes been used with the iTunes Store?

Recently my itunes signed out and I never bothered to sign back in. When I tried, i input the wrong password a couple times, and locked the account. So I reset my password and signed into the website. From there I was able to look over my account info, and make sure it was all there.
However, Itunes is having an issue, and when i try to sign in it tells me 'This apple ID has not yes been used with the iTunes Store' When it has been. Then it redirects me when i click 'review' for my account information, it takes me to the itunes screen to sign up for an itunes account.
Help? Is there a way to fix this without resigning up? And will I lose all my free updates from my already purchased apps?

After all this useless blabber from coffee fuelled low lives, THE ANSWER to the issue:
this apple id has not yet been used with the itunes store
can be found:
http://support.apple.com/kb/ht2589
amazing...

Hi.. I am reinstalling ios on macbook. While doing process, it asks for the Apple id and password. I am providing the id but it displays the message that apple user id has not been used with apple store... what shall I do to make my id work. Please assist

Hi.. I am reinstalling ios on macbook.
While doing process, it asks for the Apple id and password. I am providing the id/password but it displays the message that apple user id has not been used with apple store... what shall I do to make my id work. Please assist

Just to clarify, iOS is the operating system for iOS based devices such as the iPod touch, iPhone, and iPad.
Your Mac runs on OS X.
As for your Apple ID, help here > Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store

This Apple ID has not yet been used with the App Store. i cant download anything from the store why is that??????

i cant download anything from the store.whenever i try to log in they say my apple id has not yet been used with the app store........why is it like that???does anyone know how to fix this............can someoen pls help me with this

The following may help: http://support.apple.com/kb/HT2589

When i log in my apple id in itunes a message prompt me "This Apple ID has not yet been used with the itunes store" what do i need to do?

when i log in my apple id in itunes a message prompt me "This Apple ID has not yet been used with the itunes store" what do i need to do?

If you can log into the computer, go to the Mac App Store and purchase Mavericks under your AppleID. Even though its free, they still consider it a purchase.
If you are not able to log into your Mac you can try on a different Mac. Once you purchase it, you can stop the download if you want.
Once you do that then you should be able to reinstall via the Recovery HD

I cannot sign in. "This Apple ID has not yet been used with the iTunes Store. Please review your account information." I click "Review", next message "You must turn on cookies to continue.   Cookies must be enabled if you want to create or edit.. etc."

I applied and received an upgrade code to Redeem Mountain Lion for my new MBP.
I get this message when I try to Sign in to the App Store after entering the redemption content code, and also if I just try to "Sign In".   The first part of the error is true - I haven't used the AppleID with the iTunes store.
I received the upgrade code using this same AppleID, so I don't think I can use a different AppleID.
I also tried to re-create this appleID...(it was one suggestion I saw for this issue) It doesn't let me since the ID already exists...
The error is:
"This Apple ID has not yet been used with the iTunes Store. Please review your account information." I click "Review", next message "You must turn on cookies to continue.   Cookies must be enabled if you want to create or edit.. etc."
It's clearly not a cookie issue..   Stuck...

The first part of the error is true - I haven't used the AppleID with the iTunes store.
Try here > Using an existing Apple ID with the iTunes Store and Mac App Store
received the upgrade code using this same AppleID, so I don't think I can use a different AppleID.
Correct.
It's clearly not a cookie issue..
As for cookies. Quit the App Store. Now open the Finder. From the Finder menu bar click Go > Go to Folder.
Type this exactly as you see it here:   ~/Library/Cookies
Click Go the move the   com.apple.appstore.plist   file from the Cookies folder to the Trash.
Relaunch the App Store.

I have a Apple ID, however when i am trying to login to App Store, i am getting a message "This Apple ID has not yet been used with the App Store"?

Hello,
I have a Apple ID, however when i am trying to login to App Store or iTunes, i am getting a message "This Apple ID has not yet been used with the App Store"?
I am able to login to iCloud with my Apple ID
Kindly Assist
Regards
Shuja

If you have never used the Apple ID to make purchases from iTunes or the Mac App Store you need to follow the steps to create an account with that Apple ID.

When I try to sign in to iTunes, it tells me that my Apple ID has not yet been used with the iTunes Store. How do I use my account with the iTunes Store?

When I try to sign in to iTunes, it tells me that my Apple ID has not yet been used with the iTunes Store. How do I use my account with the iTunes Store?

Hello Daijalove97,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Using an existing Apple ID with the iTunes Store and Mac App Store
http://support.apple.com/kb/HT2589
To use your Apple ID at the iTunes Store
Open the latest version of iTunes.
Choose Store > Sign In from the Store menu.
Enter your Apple ID and password, then click Sign In.
Click Review when asked to review your information.
Enter your billing information, a credit card will be required.
Click Continue when you're done entering your credit card and billing information.
Best of luck,
Mario

HT200006 Apple wont fix Iphone because 'been tampered with'

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