HT200027 I am still running Leopard Mac OS X 10.5.8. How can I get Lion Mac OS X 10.6, so I can update to Mountain Lion?
I am still running Leopard Mac OS X 10.5.8. How can I get Lion Mac OS X 10.6, so I can update to Mountain Lion?
Upgrading to Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
If you need to purchase Snow Leopard you can still purchase a copy from Apple's online store's telesales agents.[1-800-MY-APPLE (1-800-692-7753) or Customer Service and Sales Support at 1-800-676-2775.] Ask for a Sales Representative.
Third-party sources for Snow Leopard are:
Snow Leopard from Amazon.com
Snow Leopard from eBay
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
If you need to purchase Lion call 1-800-692-7753 or 1-800-676-2775. Ask for a Sales Representative. They will check your Apple ID, and email you a code and instructions. The cost is $29.99 (as it was before) plus tax. It's a download.
Be sure your computer meets the minimum requirements:
Apple - OS X Mountain Lion - Read the technical specifications.
Macs that can be upgraded to OS X Mountain Lion
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.
Similar Messages
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I can not get ny updates and therefore not use Java, as it only run updates for MAC 10.7. and later. How do i get the updates to install and use JAVA ?
In Snow Leopard you update Java from Software Update (in the Apple menu). You can check your version by opening Terminal and typing
java -version
(don't get creative and type anything else)
The latest version is 1.6.0_65. -
I hv lost my icon for iphoto on my Imac Mac OSX10.5.8. I still hv my pics but can no longer creat albums and events. If I upgrade to the latest Mountain Lion, will my pics go into the new iphoto?
From where did you lose the iPhoto icon? From the Dock? If so, then it's still in your Applications folder. Find it there then drag the icon back into the Dock. If it's no longer in Applications perhaps you've moved or renamed it. Use Spotlight to search for "iphoto."
Upgrading to Mountain Lion will not affect your iPhoto Library unless you erase the hard drive first. Be sure you backup before any system upgrade.
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s MobileMe service; fees and
terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion - System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer)
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
3. MacBook Pro (Mid/Late 2007 or newer)
4. MacBook Air (Late 2008 or newer)
5. Mac mini (Early 2009 or newer)
6. Mac Pro (Early 2008 or newer)
7. Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps.
Am I eligible for the free upgrade?
See Apple - Free OS X Mountain Lion upgrade Program.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion. -
im on osx snow leopard but the lion is no longer available on app store. How can i still upgrade to lion? my computer by the way is not compatible with mountain lion. thanks
Hello royalaqua,
I do think you should ask yourself if upgrading to Lion is the right course to take.
Snow Leopard is an excellent OS and Lion has literally been frozen out after barely a year. Remember too that some of your apps may not work with Lion (those that have Rosetta, for example) so that could mean more new purchases. Plus you may need to uprate your RAM too. -
Since update of my Mac Book Pro my previously drafted Notes no longer appear on my Mac but are still available through iCloud on my iPhone and iPad. How do I get my Mac to sync with the other devices as e'thing else has synced on my MAC through iCloud. Also since the update Notes no longer appear as a folder in "Mail" but are now a distinct programme-is there any way of returning Notes to the Mail programme?
Thanks, but I've been on the phone with AppleCare US (where I am and live) and AppleCare UK. They continue bouncing me back and forth without helping resolve the problem.
Perhaps someones knows how to further escalate the issue at Apple? -
back in the days of leopard, the dashboard widgets would come to the foreground but you could still see what you were working on. Now I've updated to mountain lion and the work is no longer visible when I activate dashboard. Can I change that back?
Go to system preferences, mission control, and unselect "Show Dashboard as a Space". While you're there, you may want to make dashboard set to a hot corner "Hot Corners" button at the bottom.
-
Currently running OS 10.6.8. If I update to Mountain Lion will Photoshop CS6 and Lightroom 4 still work?
Can't say anything about Lightroom, but Adobe officially supports CS6 all the way through Mountain Lion.
-
I have a imac running snow leopard 10.6.8 and have adobe cs5. Is it safe to update to mountain lion 10.8.2 and keep adobe CS5 running properly?
You should not. But it never hurts to have a backup because bad things can happen.
-
When I update to Mountain Lion, will I still be able to run iWeb?
When I update to Mountain Lion later this month, will I still be able to run iWeb?
Here is some info on MobileMe and the role it plays re. iCloud and iWeb - it appears you can keep using iWeb with another web hosting service (scroll down):
http://www.apple.com/mobileme/transition.html
@ macintosh290:
MobileMe ceased to exist on June 30th. -
I have an older iMac running on 10.5.8 and need to update to mountain lion how do i go about it?
I have an older iMac running 10.5.8 and need to update to mountain lion, how do I go about it?
Welcome to the Apple Support Communities
Check if your computer is compatible with Snow Leopard > http://support.apple.com/kb/sp575 If it's supported, cal Apple to buy Snow Leopard > http://support.apple.com/kb/HE57 Then, make a backup, insert the DVD and upgrade. Finally, open Apple menu > Software Update and install the latest version.
Check if your Mac is supported > http://www.apple.com/osx/specs If it's supported, open App Store and purchase OS X. Check if your programs are compatible > http://www.roaringapps.com -
I have a MacBook with OS X 10.5.8 and I purchased a Mtn Lion OS up grade and it keeps telling me to install via the Mac App Store, but I can't get the Mac App Store installed on the MacBook it wants at least 10.6.6 so I seem to be stuck . Help
ChuckPhilyaw wrote:
I have a MacBook with OS X 10.5.8 ...
The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs > http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
After the Successful Install, run Software Update to get the latest updates for Snow Leopard and iTunes.
Be sure to make a Backup of your Current System Before Upgrading... -
After updating to mountain lion on my mac pro I am unable to connect my g-raid
After updating to mountain lion on my mac pro I am unable to connect my g-raid 1T external hard drive using the firewire connection? I have 4 places to plug the firewire into, none work. All ports used to work with Snow leopard?
Try this:
Boot into Safe Mode then restart normally.
Repair the Hard Drive and Permissions - Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
If this does not work to fix the problem, then:
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
MY MAC DONT STOP RESTARTING SINCE I UPDATED TO MOUNTAIN LION
Since i updated to Mountain Lion my MacBook Pro (Mid 2010) with 8GB Ram is restarting EVERYDAY.
I think the compability of OFFICE 2010 is not supported or with other applications i already installed with snow leopard.
This is the report>
Interval Since Last Panic Report: 139196 sec
Panics Since Last Report: 10
Anonymous UUID: 10862370-63AD-474F-86F7-8DE6ED9A9F19
Mon Aug 20 09:38:29 2012
panic(cpu 0 caller 0xffffff7f8c492c85): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff811fa2d000 0x0a5480a2, D0, P2/4
Backtrace (CPU 0), Frame : Return Address
0xffffff80fccc2f70 : 0xffffff800bc1d5f6
0xffffff80fccc2fe0 : 0xffffff7f8c492c85
0xffffff80fccc3070 : 0xffffff7f8c58c5b7
0xffffff80fccc30d0 : 0xffffff7f8c58c62b
0xffffff80fccc3140 : 0xffffff7f8c8a1883
0xffffff80fccc3280 : 0xffffff7f8c5b275d
0xffffff80fccc32b0 : 0xffffff7f8c49c9e6
0xffffff80fccc3360 : 0xffffff7f8c4980b8
0xffffff80fccc3550 : 0xffffff7f8c4992e4
0xffffff80fccc3620 : 0xffffff7f8d43a494
0xffffff80fccc36e0 : 0xffffff7f8d46af8b
0xffffff80fccc3770 : 0xffffff7f8d450638
0xffffff80fccc37d0 : 0xffffff7f8d450efc
0xffffff80fccc3820 : 0xffffff7f8d4512e6
0xffffff80fccc38c0 : 0xffffff7f8d451d06
0xffffff80fccc3900 : 0xffffff7f8d40cf31
0xffffff80fccc3a80 : 0xffffff7f8d44e2ee
0xffffff80fccc3b40 : 0xffffff7f8d40ba3a
0xffffff80fccc3ba0 : 0xffffff800c064929
0xffffff80fccc3bc0 : 0xffffff800c065ed0
0xffffff80fccc3c20 : 0xffffff800c0638ef
0xffffff80fccc3d70 : 0xffffff800bc981a1
0xffffff80fccc3e80 : 0xffffff800bc20abd
0xffffff80fccc3eb0 : 0xffffff800bc10448
0xffffff80fccc3f00 : 0xffffff800bc195fb
0xffffff80fccc3f70 : 0xffffff800bca5ad6
0xffffff80fccc3fb0 : 0xffffff800bcced13
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f8c42b 000->0xffffff7f8c72dfff
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f8c179000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f8c417000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f8c3d4000
com.apple.nvidia.nv50hal(8.0)[9CD95A4A-FD94-349E-A4B6-FC3B74E197F5]@0xffffff7f8 c73b000->0xffffff7f8ca5dfff
dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f8c4 2b000
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f8c179000
com.apple.GeForce(8.0)[91C40470-82BA-329A-A9D7-4C70F28275FD]@0xffffff7f8d3ff000 ->0xffffff7f8d4c1fff
dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f8c4 2b000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f8c417000
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f8c179000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f8c3d4000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12A269
Kernel version:
Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64
Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24
Kernel slide: 0x000000000ba00000
Kernel text base: 0xffffff800bc00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 19084349138951
last loaded kext at 16892086076253: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7f8dfc9000, size 229376)
last unloaded kext at 16916694453161: com.apple.driver.AppleUSBCDC 4.1.21 (addr 0xffffff7f8dfc6000, size 12288)
loaded kexts:
com.rim.driver.BlackBerryUSBDriverInt 0.0.74
com.apple.filesystems.smbfs 1.8
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDA 2.3.0f2
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.GeForce 8.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.AppleMuxControl 3.2.6
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.0
com.apple.driver.AppleUSBHub 5.1.6
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AirPort.Brcm4331 600.15.20
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleFWOHCI 4.9.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.iokit.IOSurface 86.0.2
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleSMC 3.1.3d11
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.driver.AppleKeyStore 28.18
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOStorageFamily 1.8
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
and this is the repor of OFFICE 2011
Process: Microsoft Outlook [155]
Path: /Applications/Microsoft Office 2011/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
Identifier: com.microsoft.Outlook
Version: 14.2.3 (14.2.3)
Build Info: Unknown-120616~0
Code Type: X86 (Native)
Parent Process: launchd [140]
User ID: 501
Date/Time: 2012-08-20 09:40:05.792 -0500
OS Version: Mac OS X 10.8 (12A269)
Report Version: 10
Interval Since Last Report: 139230 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 96535 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 10862370-63AD-474F-86F7-8DE6ED9A9F19
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Microsoft Office 2011/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
VM_ALLOCATE 0000000000001000-00000000000dc000 [ 876K] ---/--- SM=NUL
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.microsoft.Outlook 0x001a4289 std::_Rb_tree<CStr, std::pair<CStr const, CStr>, std::_Select1st<std::pair<CStr const, CStr> >, std::less<CStr>, std::allocator<std::pair<CStr const, CStr> > >::operator=(std::_Rb_tree<CStr, std::pair<CStr const, CStr>, std::_Select1st<std::pair<CStr const, CStr> >, std::less<CStr>, std::allocator<std::pair<CStr const, CStr> > > const&) + 3649
1 com.microsoft.Outlook 0x001a4251 std::_Rb_tree<CStr, std::pair<CStr const, CStr>, std::_Select1st<std::pair<CStr const, CStr> >, std::less<CStr>, std::allocator<std::pair<CStr const, CStr> > >::operator=(std::_Rb_tree<CStr, std::pair<CStr const, CStr>, std::_Select1st<std::pair<CStr const, CStr> >, std::less<CStr>, std::allocator<std::pair<CStr const, CStr> > > const&) + 3593
2 com.microsoft.Outlook 0x001a3971 std::_Rb_tree<CStr, std::pair<CStr const, CStr>, std::_Select1st<std::pair<CStr const, CStr> >, std::less<CStr>, std::allocator<std::pair<CStr const, CStr> > >::operator=(std::_Rb_tree<CStr, std::pair<CStr const, CStr>, std::_Select1st<std::pair<CStr const, CStr> >, std::less<CStr>, std::allocator<std::pair<CStr const, CStr> > > const&) + 1321
3 com.apple.AppKit 0x910c7e90 -[NSApplication _docController:shouldTerminate:] + 83
4 com.apple.AppKit 0x910c7df8 __91-[NSDocumentController(NSInternal) _closeAllDocumentsWithDelegate:shouldTerminateSelector:]_block_invoke_0 + 253
5 com.apple.AppKit 0x910c7c3b -[NSDocumentController(NSInternal) _closeAllDocumentsWithDelegate:shouldTerminateSelector:] + 1526
6 com.apple.AppKit 0x910c7628 -[NSDocumentController(NSInternal) __closeAllDocumentsWithDelegate:shouldTerminateSelector:] + 266
7 com.apple.AppKit 0x910c74f8 -[NSApplication _shouldTerminate] + 871
8 com.apple.AppKit 0x910fc0ee -[NSApplication(NSAppleEventHandling) _handleAEQuit] + 402
9 com.apple.AppKit 0x90ea1961 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 727
10 libobjc.A.dylib 0x93510628 -[NSObject performSelector:withObject:withObject:] + 77
11 com.apple.Foundation 0x96dc737a __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_0 + 121
12 com.apple.Foundation 0x96dc6ed1 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 430
13 com.apple.Foundation 0x96dc6cce _NSAppleEventManagerGenericHandler + 173
14 com.apple.AE 0x949a05b3 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 331
15 com.apple.AE 0x94976dde dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
16 com.apple.AE 0x94976c9d aeProcessAppleEvent + 318
17 com.apple.HIToolbox 0x962ce394 AEProcessAppleEvent + 100
18 com.apple.AppKit 0x90e9ddfd _DPSNextEvent + 1655
19 com.apple.AppKit 0x90e9d28c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
20 com.apple.AppKit 0x90e936dc -[NSApplication run] + 855
21 com.apple.AppKit 0x90e368e6 NSApplicationMain + 1053
22 com.microsoft.Outlook 0x000dfeae CSharablePtr<CNetHostOption>::Set(CNetHostOption*) + 480
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x930039ae kevent + 10
1 libdispatch.dylib 0x90759cc5 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x907597fd _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x930030ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9991c04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x9991be19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x99903cca start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x930030ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9991c04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x9991be19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x99903cca start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x930030ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9991c04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x9991be19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x99903cca start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x001a4276 ecx: 0x00000000 edx: 0x00000000
edi: 0xbff23ed0 esi: 0x916e9fc7 ebp: 0xbff23dd8 esp: 0xbff23dc0
ss: 0x00000023 efl: 0x00010246 eip: 0x001a4289 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 3
Binary Images:
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0x96c05000 - 0x96c06fff libdnsinfo.dylib (453.16) <6441AEC9-3916-3BF6-BE54-9C25E2BE61E1> /usr/lib/system/libdnsinfo.dylib
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0x96ca5000 - 0x96ca9fff com.apple.OpenDirectory (10.8 - 151.10) <A1858D81-086F-3BF5-87E3-9B70409FFDF6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
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0x96cc8000 - 0x96ccfff3 com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x96cd0000 - 0x96d58fff com.apple.PDFKit (2.7 - 2.7) <D65CBEF8-4BEF-38E4-8622-ECEA79C66F7F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x96d59000 - 0x96d5ffff libGFXShared.dylib (8.5) <D2D214E8-A243-3FFD-BA70-D695FF5BD040> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x96d60000 - 0x9707dfff com.apple.Foundation (6.8 - 945) <B6F00754-C3F7-3E33-B708-CCEA2AA3E969> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9718f000 - 0x97199ffc com.apple.bsd.ServiceManagement (2.0 - 2.0) <D3112172-D3A7-3C9A-825D-5630D47327D1> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x9719a000 - 0x971adff9 com.apple.MultitouchSupport.framework (235.27 - 235.27) <75D9C0FD-6A40-3A9E-8861-C74DBE137CF3> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x97524000 - 0x975a9ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x975aa000 - 0x976f6ffb com.apple.CFNetwork (596.0.1 - 596.0.1) <0EC65BE8-5775-37C8-B6C7-8BC7CAECB222> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x976f7000 - 0x97707ff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x97708000 - 0x97710fff libcopyfile.dylib (89) <4963541B-0254-371B-B29A-B6806888949B> /usr/lib/system/libcopyfile.dylib
0x9844a000 - 0x9846eff2 com.apple.framework.familycontrols (4.0 - 400) <A313D83E-5A03-3174-A213-1F7D379040D1> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x9855b000 - 0x98569ff7 libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib
0x9856a000 - 0x985d9ffb com.apple.Heimdal (3.0 - 2.0) <1ABF438B-30E6-3165-968C-E2EA1A9DF1FD> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x985da000 - 0x985e8ff3 libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib
0x985e9000 - 0x985ebfff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x985ec000 - 0x98615fff libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib
0x98616000 - 0x98657ff7 libcups.2.dylib (327) <F46F8703-FEAE-3442-87CB-45C8BF98BEE5> /usr/lib/libcups.2.dylib
0x98658000 - 0x98664ffd com.apple.CrashReporterSupport (10.8 - 411) <62036837-CFEC-37FD-AEB1-040EF573C2B3> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x98665000 - 0x988dfff3 com.apple.RawCamera.bundle (3.14.2 - 644) <3A5383AC-F30A-3674-88F4-DF82ADE8D73E> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x988e0000 - 0x988e9fff com.apple.DisplayServicesFW (2.6 - 352.4.2) <96F5E1F9-395F-3695-80E9-F3803BCD6576> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x98942000 - 0x9898efff libcorecrypto.dylib (106) <FAAD1A30-0D84-3A17-AC40-288EF0F529AA> /usr/lib/system/libcorecrypto.dylib
0x9898f000 - 0x98a9cffb com.apple.ImageIO.framework (3.2.0 - 843) <4BFEFB05-3EE3-36A7-891D-CE03D1DF8125> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x98a9d000 - 0x98b91fff com.apple.QuickLookUIFramework (4.0 - 555.0) <457CB3C3-5049-3F98-9C6E-EFEBC09A7653> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x98b92000 - 0x98be8ff3 com.apple.HIServices (1.20 - 416) <B23E2C58-A6A5-32B6-811C-0F0551E14483> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x98be9000 - 0x98beaffd com.apple.TrustEvaluationAgent (2.0 - 23) <E42347C0-2D3C-36A4-9200-757FFA61B388> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x98beb000 - 0x98bf4ffe com.apple.aps.framework (3.0 - 3.0) <75A60380-46BE-31FA-8267-9DE6A32D6FC0> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x98bf7000 - 0x98c00ffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x98c05000 - 0x98c60ff7 com.apple.AppleVAFramework (5.0.18 - 5.0.18) <4BA2AAEA-4936-375C-B4D8-4BBE2EDC7FF5> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
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0x98f4c000 - 0x98f4effb libRadiance.dylib (843) <6C2B92DB-A537-3618-9E68-F006DF427D2F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x98f4f000 - 0x98f50fff libquarantine.dylib (52) <D526310F-DC77-37EA-8F5F-83928EFA3262> /usr/lib/system/libquarantine.dylib
0x98f51000 - 0x9903aff7 libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib
0x9903b000 - 0x990d3ff7 com.apple.CoreServices.OSServices (557 - 557) <219C11A8-8446-336E-B518-F52D1571420F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x990d4000 - 0x990d6fff libCVMSPluginSupport.dylib (8.5) <9043B315-4E68-3262-A310-76E64F0409C9> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x990d7000 - 0x9932efff com.apple.JavaScriptCore (8536 - 8536.24) <361AF27F-4E6B-3D86-B363-95DED1D56981> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x9932f000 - 0x99376ff3 com.apple.CoreMedia (1.0 - 926.37) <9F458B7C-9F81-3CCF-939D-2E58FE93B86A> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x99377000 - 0x993c7ff7 com.apple.CoreMediaIO (301.0 - 4147) <F13FA9D4-BD1D-3297-BDD5-5858B231D738> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x993c8000 - 0x993c9fff libDiagnosticMessagesClient.dylib (7) <B2BC685E-C129-3F6B-9222-AF3CF4F186AC> /usr/lib/libDiagnosticMessagesClient.dylib
0x993ca000 - 0x99423ffb com.apple.ImageCaptureCore (4.0 - 4.0) <29FC269A-79E8-3FBD-A462-F2621485D4BB> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x99424000 - 0x9948afff com.1. Download > http://codykrieger.com/downloads/gfxCardStatus-2.2.1.zip Open it and select Integrated Only in menu
2. Reinstall and update it -
I just bought a new Mac, and i cant seem to update to Mountain Lion, any idea's as to why?
i just bought a new Mac, and i cant seem to update to Mountain Lion, any idea's as to why? also i can not seem to download pages from the app store, any idea's on why, please help!!
You need to describe more clearly what you are trying to do and how it is failing.
Was your mac new, or just new to you? What OS did it come with? Lion? Snow Leopard?
Have you already bought Mountain Lion? If so, are you using the same Apple ID that you used for your purchase?
What are you seeing in the App Store? Come to think of it, are in the MAC App Store? (not to be confused with the iTunes App Store!).
If you give answers to these questions we may be able to help! -
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Right click in windows. Control click on Mac. On the phone in iTunes. Choose "transfer purchases"
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